Had no hot water, tried to call at night, went to messagebank, hoped for the best but still none in the morning. Went out to sport carnival, rang through the day and they said they'd check, back in afternoon and still no hot water - in 2 rooms. Other people arrived, same thing. Solution from staff member was to walk across the carpark (it was cold and raining) to shower in another room (share that one shower between 4 people). Unsure if they were busy and didn't have enough rooms to move us to, or they just didn't want to, didn't really explain or talk to us. Light in room not working, tv asked for wifi password every 20 minutes (and that was only watching free to air). We ended up leaving after 1 night and finished our stay at another hotel.