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Quality Inn Old Saybrook - Westbrook

2.5 star property

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
$116
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,001 reviews
Pier Blue Inn Old Saybrook - Essex

About this property

Quality Inn Old Saybrook - Westbrook

Old Saybrook hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Old Saybrook - Westbrook features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn Old Saybrook - Westbrook has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Reviews

Quality Inn Old Saybrook - Westbrook Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

Reviews

10/10 Excellent

Cindy

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with group, Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service, amenities
The bathrooms need to be updated or cleaned better. Lots of mold in the tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Dayeska

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
I knew what I was getting into when I booked this room being the chain that it is. However, this property definitely is in need of some updates. Various different "smells" throughout the hotel covering up who knows what. TV"s in rooms are very small and limited local channels and the wifi fades in and out. Front desk staff seemed a bit salty at check in but warmed up after. It is what it is but could be a lot better with a little love and attention.
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The salt water pool was awesome! Would have liked it a little bit warmer. Breakfast was great, eggs, sausage, English muffins, bagels coffee,tea, waffles, fruit, cereal, juice! Rooms were spacious with fridge. Would highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for me and my husband
Stayed 3 nights in Aug 2025

8/10 Good

Victoria, Mt. Sinai

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing. The people at the front desk were friendly above and beyond.
Stayed 1 night in Aug 2025

10/10 Excellent

lisandro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heidi

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect spot for my visit
Stayed 1 night in Aug 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Uûcrcndfhyyh)like gg
Stayed 1 night in Aug 2025

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Quiet room
Stayed 1 night in Jul 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with family
Staff and facilities were good. However, the security was very lax. Door number 6 was left open all the time. I complained twice at night and I was told it was being fixed. When I complained again this morning, I was told it wouldn’t be fixed for two weeks. I really didn’t feel safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025