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Quality Inn Old Saybrook - Westbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby sitting area
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Saybrook Antique Village Shopping Center
    2 min drive
  • Otter Cove Restaurant & Bar
    2 min walk
  • Old Saybrook Station
    5 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Pier Blue Inn Old Saybrook - Essex

Pet friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (896)
The price is $99
per night
$114 total
includes taxes & fees
Jan 6 - Jan 7
Pier Blue Inn Old Saybrook - Essex

About this property

Quality Inn Old Saybrook - Westbrook

Old Saybrook hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Old Saybrook - Westbrook features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn Old Saybrook - Westbrook has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1002 reviews" "
Rating 8 - Good. 346 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

William, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Hector

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was tentative, professional. The building needs update, rug smell, windows dirty. Limited updated work throughout property. So basically a lot of patch work !
Stayed 2 nights in Sep 2024

6/10 Okay

William

Traveled with family and small children
Disliked: Cleanliness
I liked that it was in a nice quiet area and staff were friendly. The room was a little dirty. An empty cigarette box was found by my 2yo behind the dresser when there's signs around about it being a non smoking hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Tv did not work.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugh. I will never stay here again. It smelled terrible. Our room was damp and dark, very dated. The bathroom was gross—mold and rust on ceiling and floor. The only redeeming quality of this place is that it had very hot water. Otherwise it was a total dump
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, amenities
I stayed a Friday night. The property looks rundown from the outside but is better inside. Rooms have good ventilation and air control, and they are very clean. Breakfast is included and is excellent. Nearby dining options are outstanding
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Just wish the tv’s were a little better quality. But I’m just complaining. Overall this place is solid.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Stayed 2 nights in Sep 2024

4/10 Poor

Linda

Traveled with group
Liked: Staff & service
Smell unpleasant in halls like overuse of disinfectant. Room was nice quiet and large. Dated feeling in decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL, Hopewell Junctio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room for a very good price
Stayed 1 night in Sep 2024

4/10 Poor

Jeffrey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we first walked into our room there was a strong odor of some cleaning chemical like they are trying to mask something. The room was very dated. Lamps by the beds were rusty and the TV was a older model small flat screen with very limited channels. There are no USB ports for chargers This was not a 190 dollar a night room.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel with lovely staff in a convenient location.
Stayed 1 night in Aug 2024

2/10 Terrible

Colin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to be bulldozed
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No water in the shower Curtains ripped Dirty in general
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
The room smelt like mildew and our key cards didn’t work. The front desk was helpful about it, but we went through about 3-4 room key cards before we could get in for the rest of the night
Stayed 1 night in Aug 2024

8/10 Good

Lizandra

Traveled with family and small children
Liked: Cleanliness, staff & service
While you can tell the property is being well kept, it was still pretty outdated. There also needs some repairing done throughout the building. Certain doors did not work, ice machine did not work, spider-webs and dead bugs throughout the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all around! Clean, quiet, welcoming!
Stayed 1 night in Aug 2024

4/10 Poor

Katrini

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Candace

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property has an odor in the 1st Fl hall heading to the elevator. The rooms are old. There is no USB port for charging devices so be sure to bring your wall plug. The tub was disgusting. You can tell where the mat was pulled away from the porcelain as it was stained with old glue marks. The bed was very rickety
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

The windows are bolted shut. Crazy. I just needed some fresh air.
Stayed 3 nights in Aug 2024