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Best Western Plus University Inn

2.5 star property

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Photo gallery for Best Western Plus University Inn

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Dining
Fridge, microwave, coffee/tea maker
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
$120
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
3051 W State Street Olean, Olean, NY, 14760
  • Place, St. Bonaventure University
    ‪7 min walk‬
  • Place, Gargoyle Park
    ‪13 min walk‬
  • Place, Cutco-Ka-Bar Visitors Center
    ‪5 min drive‬
  • Airport, Olean, NY (OLE-Cattaraugus County)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus University Inn

Olean hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and concierge services are onsite. Change of towels is available on request.
Best Western Plus University Inn offers 60 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Olean hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus University Inn features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (33 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus University
Best Western Plus University Inn Olean
Best Western Plus University Olean
Best Plus University Olean
Best Western Plus University Inn Hotel
Best Western Plus University Inn Olean
Best Western Plus University Inn Hotel Olean

Reviews

Best Western Plus University Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 426 out of 800 reviews
Rating 8 - Good. 254 out of 800 reviews
Rating 6 - Okay. 74 out of 800 reviews
Rating 4 - Poor. 29 out of 800 reviews
Rating 2 - Terrible. 17 out of 800 reviews

Reviews

2/10 Terrible

Naomi

I never went, expeidia told me they weren't able to make the reservation, so we assumed it was never booked. Now Best Western keeps trying to take a payment out of our account. Expidia did us dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Didrickson

Great
Stayed 2 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
fyi - if staying for more than one night, be sure to let them know you want room service, i.e. fresh towels, beds made etc. If you don't, the only thing they seem to do is take out the garbage. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. That is one of our favorite things about a hotel is the breakfast options (included with the stay). Staff were all friendly and helpful. The hotel was clean as well. They even had grills to cook out on that were surprisingly clean. We used them and had a little picnic. If we ever come back to this area we will definitely be staying here.
Stayed 1 night in Aug 2025

6/10 Okay

Kasandra

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Traveled with family and small children
Disliked: Amenities
Too expensive for what we dealt with. Our bedrrom door and bathroom door whould not shut unless using force. It woke our 1 year old up from his nap. When my husband returned to the room. The room echoed very loudly and we could hear everything outside of our room. I couldnt get help from anyone when i needed towels and wash clothes. Most staff were not friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, very friendly staff, large rooms, clean
Stayed 1 night in Jul 2025

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our way to our vacation spot. Good nights sleep in a clean and quiet room. Exceeded my expectations!
Stayed 1 night in Aug 2025

4/10 Poor

Gökhan

Disliked: Staff & service, amenities
Thanks
Stayed 3 nights in Jul 2025

4/10 Poor

Reagan

Traveled with family
Mattress toppers did not fit the bed. Super squishy. Room was dated.
Stayed 1 night in Jul 2025

6/10 Okay

Owen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I could not make it until the next morning and my daughter and friend got there ahead of me. I did chat with expedia and added friends name because front desk said i had to check in because its under my name. Fair enough. I changed names and it showed new name on mew receipt. Wasn't good enough for this guy.
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this Placw

My second stay here and will stay here every time I’m in the area.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
When I made my reservation I specifically stated that i would be using my BOSSES business credit card as mine had not come in the mail yet. I was assured that it would be no problem. When i got there the front desk said i could not use the card. Good thing i had MY debit card!! Lack of communication and ignorance. On the flip side my room was clean & my bed was super comfy!
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Great staff. Easy checkin. Overall, great experience.
Stayed 2 nights in Jul 2025

8/10 Good

Norma, Pembroke

Traveled with partner
Liked: Amenities
Very convenient. Staff was very nice and helpful
Stayed 4 nights in Jul 2025

8/10 Good

Annette

Liked: Staff & service
Bathroom dirty with dirty floors
Stayed 1 night in Jul 2025

8/10 Good

Femi

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

8/10 Good

Kara

Liked: Staff & service
Friendly staff. Convenient location.
Stayed 1 night in Jul 2025

10/10 Excellent

Garrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility! Carpet in room was clean!
Stayed 1 night in Jul 2025

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to enjoy the 4th of July festivities at Bradner Stadium. The staff is friendly, the room clean, the beds super comfortable, the breakfast tasty and the location great. I will stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained property. Easy access close to dining. Comfortable beds.
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, quiet,
Stayed 1 night in Jun 2025