An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Desoto features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite self parking is complimentary.
Best Western Plus Desoto is a smoke-free property.
A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 6:30 AM to 10:30 AM
Coffee and tea in common areas
Things to do
Gym
Indoor pool
Family friendly
Grocery/convenience store
In-room crib
Indoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Safe at front desk
Vending machine
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Meeting rooms
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
4 floors
Banquet hall
Built in 2021
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch
Best Western Plus Desoto Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was clean, although there were some stains on the room carpet and ottoman. The bed was a bit firmer than my husband likes. The shower was clean and huge.
Great stay for a night. The common areas looked clean and inviting although we were unable to use them for such a short stay. The young lady that helped us check in and out was so incredibly studious, kind, and helpful. We are traveling for 30 hrs on the road and it means a lot when the staff is very nice and attentive yet give you your privacy and help your needs. Would definitely stay again if in the area
I've been traveling a lot for business this year and this is the worst place I've stayed. The hotel is fairly new, looks fine from the outside, the location is okay and the area is safe. But it is kind of sad, the place is quickly falling into disrepair. There are water leaks from the ceiling into the first floor hallway and fitness center that the property doesn't seem to be to bothered to fix. Pieces of the ceiling fell onto the fitness equipment that over the course of three days no one attempted to clean up. All the staff managed to do for the hallway leak above the ice machine was to put a wet floor sign out. There was never an attempt to mop it up. This caused a musty odor that was present in the hallway and our room. The coffee maker in the lobby never seemed to work and when the staff was asked or informed about it, they would just shrug. They once put out a bag of hot chocolate by the machine that sat there opened and partially spilled for an entire day. The breakfast options were very limited. I guess the usual clientel has low standards and accepts this. Most troubling was the level of malaise shown by they staff. I found the night clerk sleeping while sitting upright on the sofa. We needed to check out at 5:30am to catch an early morning flight and had to wake up the clerk to check out. She did not seem to be pleased. It's her job!
We spent five nights in this property. It was one of the loudest hotels we’ve ever stayed in with lots of hall noise and noise from other rooms. Although they had brewed coffee, they had a coffee machine that worked one out of five days that we were there. It was not functioning because it needed to be cleaned, and apparently nobody could clean it. There was not juice for breakfast because they were waiting on an order for three of the five days that we stayed there. Our room was never cleaned. In all fairness, we had our do not disturb sign up for one day and for a couple hours one morning. We got clean towels on the third day and our trash emptied on the third day. There was a hole in our sheets that was never addressed. The bathroom was not cleaned the entire time we were there. Our carpet was tacky and I would not walk barefoot on it. At this price point, we had higher expectations. We also relied on the reviews of this property to make a decision about where to stay. Those reviews seem a little inflated at this point. Some of these problems I can see occurring for a one or two nights stay, but for a five nights stay it was ridiculous. We also had a need to use the business center and print some materials. We picked a hotel that had business centers available so we would have access to this kind of equipment. None of the hotel staff knew how to use the printer and there were no directions and no visible way to print from our computer to their printer. Disappointing.
The room was nice & spacious.It would have been nice to have extra blankets for the bed because the comforter/duvet was very thin. They also had a good breakfast.
The floors in my room were filthy. My towels had hair on them and when I returned the towels back to the front desk I was told they didn’t have anymore clean towels until the next morning when housekeeping returned. I was offered pool towels!!!!!! Also be aware that hotel indicate they offer early check-in but I was told at 1PM when I got there I couldn’t, even though they had available rooms.