6/10 Okay
Melissa
Jul 20, 2025
Liked: Staff & service, amenities
Front desk people were great, as they always are at this location. The good: Main areas of room reasonable clean. Floor appeared cleaned and mopped on the areas where you walk. The location is convenient because it's right next to a convenience store and west olympia isn't far. Air conditioning unit working and in good order. The bad: Fridge had not been wiped out. Red jelly-like substance smeared on the top rack. Crumbs of last guest on the bottom of the fridge. Faint sea-food like smell in the room permeated and did not go away, I just got used to it. The areas of the floor that are visible to the eye but not walked on had not been cleaned. Bed was neat, clean and tidy, however it was not real comfortable. Last time I stayed it was, so it really depends on what room you get, I think. There was a long black hair on the side of the shower wall. There was a short curly hair in the bottom of the tub. It grossed me out and I declined to take a bath like I had planned and just took showers. Looked like cleaning the room was a rush job. For what people pay if it's only one night, we deserve better. The good again: the front desk people are always a great example of excellent customer service and always have a great attitude. That matters a lot. This company does great with front desk service but needs to raise their housekeeping standards when they train staff in that role.
Melissa
Stayed 2 nights in Jul 2025