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Holiday Inn Resort Kuroyon by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Kuroyon by IHG

Bar (on property)
In-room safe, desk, free cribs/infant beds, free WiFi
Point of interest
Public bath
Cafe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
2020 Taira, Omachi, Nagano, 398-0001
  • Omachi Onsen-kyo
    ‪1 min walk‬
  • Omachi Dam
    ‪6 min drive‬
  • Jiigatake Ski Area
    ‪6 min drive‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪71 min drive‬

Room options

View all photos for Premium Room, Multiple Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, free cribs/infant beds, free WiFi

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, Corner

Premium Room, 2 Twin Beds, Corner | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Balcony

Premium Room, 2 Twin Beds, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

Premium Room | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | In-room safe, desk, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Resort Kuroyon by IHG

4-star Omachi hotel with restaurant
A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this hotel. Other amenities include 24-hour room service, laundry facilities, and a 24-hour front desk.
Holiday Inn Resort Kuroyon by IHG offers 73 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Omachi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 1:00 PM and noon.
The hotel offers a restaurant and a coffee shop/cafe. Holiday Inn Resort Kuroyon by IHG features hot springs and a 24-hour fitness center. This hot springs hotel also offers a vending machine, ski storage, and a garden.

Holiday Inn Resort Kuroyon by IHG has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Holiday Inn Resort Kuroyon by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,800

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot spring
  • Ski passes
  • Ski storage

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 1:00 PM - noon
  • Hot springs water temperature - 111 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3300 per person
  • Hosted evening meal: JPY 6800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to noon
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Kuroyon
Holiday Kuroyon By Ihg Omachi
Holiday Inn Resort Kuroyon by IHG Hotel
Holiday Inn Resort Kuroyon an IHG Hotel
Holiday Inn Resort Kuroyon by IHG Omachi
Holiday Inn Resort Kuroyon by IHG Hotel Omachi

Holiday Inn Resort Kuroyon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 9 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to the entrance to the alpine route. Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed. Onsen is clean and offers both indoor and outdoor option. Customer service is excellent. Front desk is efficient , courteous and helpful. Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel). Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Garry, Sechelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.
Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service
Room on the small side.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe resort in Omachi
Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

boon keng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service. Disadvantage: Limited transportation and dining.
Stayed 5 nights in Feb 2024

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable time in my hotel stay there. The room was beautifully renovated and clean. Nice view from the room, easy free outdoor parking, the best part is the breakfast buffet, 1 computer access for work, foosball table, huge playroom for kids, nice onsen (they tax 300 yen per night per room regardless of usage) with fantastic outdoor view, there is indoor and private onsen too (need pre-booking), hotel staff was polite and friendly. 3 ski resorts nearby, 1 hour drive from Nagano Station. The room size was comfortable with spaces for me and my roommate to open both luggage’s thruout the day. I would return to stay there again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place during my Japan trip. Regret not staying for longer. Definitely will come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Vincent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.

10/10 Excellent

rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two sides to this hotel…
On the one side, lovely hotel in a beautiful location with a few helpful staff. Rooms are very well appointed. On the other side, the food in the restaurant is overpriced and the portions are ridiculously small. We ordered the French onion soup which was very salty and only consisted of three spoonfuls. When I brought this to the manager’s attention he seemed to find it funny and did nothing about it. One gets the feeling of being ripped off at this hotel as they have you as a captive customer far from any other restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at end of the Alpine route
- nice room, friendly staff, nice property, good breakfast and dinner selection
Stayed 1 night in Apr 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very clean hotel
Stayed 1 night in Jun 2023

10/10 Excellent

MIN OO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like this resort. Very quiet and great weather. Hotel room, swimming pool and onsen are great as well. Thank you.
Stayed 1 night in May 2023

8/10 Good

Lai Yung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager is nice and helpful
Stayed 1 night in May 2023

10/10 Excellent

Swee Chen

Stayed 1 night in Jan 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The kid’s suite is really cute and the onsen was wonderful.

10/10 Excellent

Ephraim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Holiday Inn Kuroyon
Very positive and comfortable stay at the hotel. The staff were very responsive and good attention to detail. The hotel was very comfortable and well maintained. My family and I rated it having the best onsen among the other places we stayed in Japan (including Hakone!) The restaurant had a good spread.
Stayed 2 nights in Nov 2022

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Holiday Inn Resort Kuroyon
Enjoyed our stay at Holiday Inn Resort Kuroyon. The management has been changed and they have renovated it into a totally new upgraded hotel. The lane swimming pool is available for free for the hotel guests and it is connected to indoor & outdoor public bathes. How refreshing to take a dip to a hot bath after swimming. Staff are friendly and the facilities are all new and clean. Although there are one restaurant and a cafe available, but they serve a great buffet and a variety of a la carte. Will come back again soon.
Stayed 1 night in Nov 2022

10/10 Excellent

Tamami

Stayed 1 night in Oct 2024

8/10 Good

Winnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

y

Stayed 1 night in Sep 2024