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Kurobe Kanko Hotel

3.0 star property

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Photo gallery for Kurobe Kanko Hotel

Front of property
Spa
Nightclub
Spa
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
2822 Taira, Omachi, Nagano-ken, 398-0001
  • Omachi Onsen-kyo
    ‪1 min walk‬
  • Jiigatake Ski Area
    ‪5 min drive‬
  • Lake Kizaki
    ‪9 min drive‬

Room options

View all photos for Japanese Room 8 Tatami mat room (shared bath), Non Smoking

Japanese Room 8 Tatami mat room (shared bath), Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Room 8 Tatami mat room (shared bath), Non Smoking

  • 133 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Room 10 Tatami mat room (shared bath), Non Smoking

Japanese Room 10 Tatami mat room (shared bath), Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Room 10 Tatami mat room (shared bath), Non Smoking

  • 166 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for 10 Tatami Room

In-room safe, free WiFi, bed sheets

10 Tatami Room

  • Sleeps 5
  • 5 Twin Futons

Superior Quadruple Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for 6 Tatami Room

Interior

6 Tatami Room

  • Sleeps 2
  • 2 Twin Futons

View all photos for 8 Tatami Room

In-room safe, free WiFi, bed sheets

8 Tatami Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single With Bath

In-room safe, free WiFi, bed sheets

Single With Bath

  • Sleeps 1
  • 1 Twin Bed

View all photos for 12 Tatami Room

Interior

12 Tatami Room

  • Sleeps 6
  • 6 Twin Futons

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Bar (on property)

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  • Restaurant
  • Air conditioning
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4.5 out of 5, Wonderful, (117)
The price is $101
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$111 total
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Apr 11 - Apr 12
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About this property

Kurobe Kanko Hotel

3-star Omachi hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, free newspapers, and a garden are onsite. Housekeeping is not available.
Kurobe Kanko Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Omachi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers a sauna, a vending machine, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kurobe Kanko Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 8:00 AM.
Kurobe Kanko Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:00 AM for a fee: JPY 2,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Kurobe
Kurobe Hotel
Kurobe Kanko
Kurobe Kanko Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Omachi
Kurobe Kanko Hotel Japan/Omachi, Nagano Prefecture
Kurobe Kanko Hotel Japan/Omachi
Kurobe Kanko Hotel Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Hotel Hotel Omachi

Kurobe Kanko Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 66 out of 187 reviews
Rating 8 - Good. 91 out of 187 reviews
Rating 6 - Okay. 21 out of 187 reviews
Rating 4 - Poor. 5 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yohana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dated and unfriendly
The hotel was dated and smelled humid. There were few restaurants available outside the premises and not walkable distances. The service was average and not foreigners friendly. The onzen was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Collin KY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel n service👍👍
Stayed 1 night in May 2024

10/10 Excellent

Jan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Onsen
We did the Tateyama Alpine Route from Toyama and decided to stay in Omachi. To get to Omachi there is a bus you can catch after getting off the tunnel electric bus in Ogizawa. We were pleasantly surprised with our room located on the top floor and had our own balcony. We stayed in a traditional Japaneses room which had its own toilet and bathroom. The onsen offered at this hotel is fantastic. Inside and outside onsen with sauna. The staff are helpful. Due to the timing of luggage forward service, our luggage had to be forwarded to the hotel a day prior to us arriving. The hotel and staff kept it safe us, which was great. We would definitely stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hot Springs Bath
Be sure to enjoy the large hot springs baths at the hotel. Be prepared to sleep on futons over tatami mats. There are several attractions that you can easily access using the two circular bus routes in Omachi.
Stayed 3 nights in Apr 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for getting to Tateyama Kurobe
It is a good choice for rather tight budget with buffet half board options near the area. Originally I booked a 8-tatami triple room, I was told later at the hotel for a free upgrade offer to 10-tatami triple room. It was a surprise to me. Also the onsens in hotel also were great experience and relaxing. If you would like to visit Tateyama Kurobe area, it would be a choice for you as an economical half board option.
Stayed 1 night in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
One night in Kurobe
The room is clean but somewhat small, and no bathroom inside the room. We have to take shower with others together pubicly and we did not expect that.
Stayed 1 night in Jun 2018

8/10 Good

Kay Hiong

Liked: Cleanliness, property conditions & facilities, room comfort
Inflexible checkin
Not very flexible in the checking time. All who came earlier than 3pm were told that the room is not ready. Only nearer to 3 pm were the room released to us.

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended this hotel.
I loved this hotel of the quietness location, nice dining place with serve quality foods, convenience bus access to destination location and nice indoor and outdoor onsen. It is a very memorable to stay in this nice Japanese traditional onsen hotel. Highly recommended.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refresh
Great location and experiences
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Location is great and close to the bus stop. Staff is courteous and always trying to help. Buffet dinner is outstanding.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and food
very good

8/10 Good

Wing Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10% discount in the lobby's shop.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Reasonable tourist hotel
The dinner included was a buffet, quite different from cozy dinner served in your room. Yet the quality of the food was better than expected, not excellent but not bad given the price. It is a share bath facility with Onsen which was quite relaxing. It will be a bit noisy as it is a mid range tourist hotel with a lot of tour group

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Alpen Route
This was place was very cute on the inside with its design making it feel like an old village house. A very comfortable stay and very pleasant onsen facilities. We stayed here after a last minute schedule change to get onto the Alpen Route. The location made it very easy. The staff was very helpful with food recommendations outside the hotel, and the breakfast offered on site was great. The bus stop for Alpen Route is just off the hotel grounds (2 min walk).

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent start point for the Alpen Route.
Huge hotel, two great huge stylish onsens (they switch between men and women every morning so you can experience both). Huge dinner buffet, nice opportunity to try different japanese dishes. Excellent start point for the Alpen Route.

2/10 Terrible

Lisa, Simi Valley, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky hotel in middle of no where
While there is no smoking allowed in the rooms this has definitely been a smoking hotel. Everything smells like smoke. If the smell of smoke bothers you do not stay here!!!!! We had planed on staying two nights, but checked out after one night. My eyes and stomach could not take another night.

10/10 Excellent

Suradet, Nonthaburi/Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very excellent

10/10 Excellent

M Yeung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent buffet
Good, quiet and relaxing

8/10 Good

Charles, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly hotel below the Alps
We stayed during the rainy season of June with a family of 8. Can't see much of the mountains view but the buffet dinner, Onsen and the tatami rooms were enough to keep us satisfy and rested after a long journey from Tokyo. Highlights of the dinner are Wagyu beef prepared right before the guests, Boiled Crabs, BBQ fish, Roasted sesame seed coated mochi, Soba and ice-cream for the kids. The Onsen water is silky smooth. Overall, a pleasant stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen
Comfortable stay. All rooms are smoking, but didn't notice any smoking smell in our room. Dinner and breakfast buffets both had good selection of Japanese food (very limited western choices). Floor in common area needs replacing, especially in the dining area. Unfortunately the cable car broke down and we were unable to go over the Tateyama alpine route. The alpine route website doesn't keep an ongoing notice of when the cable car stopped working so it always appears like it just broke down that day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A pleasant and comfortable overnight stay
We stayed one night after our Kurobe Alpine trail.The hotel is out of town but can be reached by a short 15 mins taxi ride from the JR Shimanano Omachi station.It is located in a quiet but refreshing countryside and facing a river. The hotel premises are well maintained.They have a good indoor & outdoor onzen.The rooms are clean although there are some signs of wear & tear.The buffet dinner included was quite good with a sizeable range of variety.Front desk reception was friendly and efficient. Overall, we had a very pleasant overnight stay.

10/10 Excellent

k, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely fabulous onsen after the alpine route
my husband and I absolutely love this hotel. we went on low season and i think they had under 30 guest in whole hotel that night. staff speak limited english but all of them wore a big smile and very curteous. onsen was great...love the outdoor one. they swapped female and male one in the morning so you can try both. definitely worth going again in morning as i have the whole onsen to myself. room was very comfortable. i booked 8 tatami room and they gave me a 10 tatami room. very spacious room and very clean. when i returned after dinner, they laid out the bed for us. dinner was sumptuous with lots of local Shinshu produce. buffet style,....lots and lots to choose from and i absolutely love it. My husband and i cant wait to return to this lovely hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with onsen!
We stay at this hotel on our way to alpen route. It has the advantage of luggage transfer (1300 yen to Toyama and close to Origawa station. We planned our trip a bit late and the rate is raised. If you can plan ahead, I highly recommend this hotel. In general any hotel with onsen costs about usd 300 but this hotel only charge ~150. The traditional jap room is spacious and clean. This price also goes with buffet breakfast and dinner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before the start of alpine route.
Great onsen. Superb location near bus stop to start the alpine route.

8/10 Good

Phyllis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transit hotel to Tateyama
as most have recommended excellent location before and after Tateyama. Best aft Tateyama coz u can have a good Onsen after the long trip.