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The Inn & Suites Omaha near ZOO

2.5 star property

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Indoor pool, outdoor pool
Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, desk
Free daily English breakfast
Front of property
Courtyard

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included
$100
includes taxes & fees
Aug 17 - Aug 18

Explore the area

Map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪14 min walk‬
  • CHI Health Center Omaha
    ‪5 min drive‬
  • Harrah's Council Bluffs Casino
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1003)
$90 nightly
The price is $90 total
includes taxes & fees
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

About this property

The Inn & Suites Omaha near ZOO

Omaha hotel close to Henry Doorly Zoo and Aquarium
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk.
The Inn & Suites Omaha near ZOO offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, The Inn & Suites Omaha near ZOO provides an outdoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in September 2024.

The Inn & Suites Omaha near ZOO is a smoke-free property.

A complimentary English breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 22 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 97 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 22 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

4.6
Rating 10 - Excellent. 111 out of 1000 reviews
Rating 8 - Good. 114 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 181 out of 1000 reviews
Rating 2 - Terrible. 431 out of 1000 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in need of polish

Hotel is rundown. Room was clean but not very put together. Handles falling off, holes in ceiling in the hallway. Trash out in the courtyard. After reading previous reviews I thought we would get more. Especially when it was not necessarily low price.
Stayed 1 night in Apr 2025

6/10 Okay

Gene

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Will be nice one day, just not today

I must first say that upon arrival we discovered this hotel was being renovated. Once in our room, we quickly noticed that the renovations were still in the process. There was a caulking gun on bathroom counter, no bathroom mirror, no ice bucket or Kleenex, coffee maker but no pods/creamer/sugar, no toilet paper holder (there was one roll sitting on top of toilet), and scraps of dry wall, etc on bathroom floor. I should mention that we arrived very late in the night and were exhausted. The bed appeared to be clean so we chose to just deal with it. No doubt, when renovations are done, this will be a nice hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, Dirty, Illegal Activities

This hotel was quite dirty and seemed to be like a location for several illegal activities.. there was noise all hours of the nights in the halways plust paper thin walls thay you could hear everything. Garbabge was strung out all over thebparking lot and in front of the building. Everythint set up for q good breakfast in the morning but much to ky dissapointment everything was empty that very morning... pool was tagged closed by the city health inspeftor. I would not reccomend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

BF Remodeling Llc

Stayed 4 nights in Jan 2025

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

I booked this hotel for the price and the pool. The pool was closed because it didn't pass health inspection. The smoke detector had been ripped out of the ceiling and was lying on a shelf. Not sure what was on the walls. I booked a suite, received a double. The bathroom had been recently remodeled, but whoever did the remodeling didn't put a drop cloth down, and most of the mud and paint were all over the floor. Other clientele were... unsavory at best, as they're was a domestic in the hallway shortly after we got into our room, and the dog in the hallway worth another guest almost ate us. I booked a5 night stay and left after the first night. Tried calling the manager after I left but he didn't answer. Emailed the manager but did not get a response. It was quite an experience, to say the least.
Stayed 5 nights in Dec 2024

10/10 Excellent

DESIDERIO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Goy

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning
Stayed 5 nights in Dec 2024

2/10 Terrible

Dayna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Regina, Omaha

Traveled with family
Liked: Cleanliness, staff & service
I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo
Stayed 1 night in Dec 2024

2/10 Terrible

Claude

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we checked in to our room which is room 150. We checked in and went in there and saw that there was only two towels and a hot tub in the room so you gotta have more than two towels so we went down to ask for towels and they said you gotta be plenty towels, OK and stuff and just kept being belligerent with my girlfriend Just kept going on about it and then we went and found out that there was a second bed in the room so we were getting ready to use. It went down to the desk to ask for a sheet and a blanket, and the guy told us over and over again. You only have one bed, but the couch unfolds into another bed so I don’t think he understood what we’re trying to get across, but it was terrible experience and I’ll never recommend wind Estate ever again. I used to be on the road a lot and I’d always try to stay at the Wyndham hotel because Wyndham to me said quality this time it was wasn’t even close to quality is terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

John, Glenwood

Stayed 1 night in Dec 2024

2/10 Terrible

Roberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was chaotic and wasn’t very clean. Staff could not comprehend that our room did not out of any towels and we were up charge for two beds and only had one.. we cannot recommend staying at this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Staff & service, amenities
Disliked: Cleanliness
If you have stuff outside ur truck lock ur car and truck at all times woke up to all my totes gone out the back of my truck and my kids clothes and hair straightner was in there i will be maken a police report other than that they could have more housekeepers were they knock ask do you want room service other than that they r great and wonderful with children we like it and our family :)
Stayed 4 nights in Dec 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Never again!

Noisy! People yelling in the hallway, sounds like a wrestling match in the room above us, could hear a low battery chirp in the room beside us. No soap in the bathroom. Breakfast was pitiful.
Stayed 1 night in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kendall

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay

Reserved a room at a hotel with a pool. The halls were filthy. Entered our room and could only smell cigarette smoke. Went to the front desk and they only offered to cancel our reservation. I asked if we would get refunded and the guy nodded yes. We got out of the dump as quickly as we could.
Stayed 1 night in Nov 2024

2/10 Terrible

brandon

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite for two nights, two weeks before we were suppose to stay there. When we arrived, they gave us a normal room with a broken-in-half picture frame sitting in the corner, brand new TV with nothing setup on it, and a bathroom that looked like a lumberjack was harvesting in there. I went to the front desk and asked if it was the right room, or if I could be compensated for paying more for a suite. He just said, “No. No rooms. Want me to cancel whole thing?”. We ended up staying because we had no where else to stay, but way overpaid for the room. I tried reaching out to them once I got home, and they just sent me an email that said “apologies.”. Crazy to me how this is acceptable. I am never staying at a Wyndham hotel again.
Stayed 2 nights in Nov 2024

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Stayed 1 night in Oct 2024

4/10 Poor

Feliciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Unpleasant service, rooms did not have hot air, bad service
Stayed 2 nights in Nov 2024

6/10 Okay

Sanjuana

Business traveler, Traveled with pets
Hello

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary!

Broken window in front lobby, suspicious people loitering in the parking lot, someone sleeping (passed out?) on the floor of the lobby. We didn't even make it to the room to stay - we found a different hotel to stay for the night. I'd give it ZERO stars, if I could.
Stayed 1 night in Nov 2024