AmericInn by Wyndham Omaha Near Zoo

2.5 star property

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Photo gallery for AmericInn by Wyndham Omaha Near Zoo

Suite, 2 Queen Beds, Non Smoking | Jetted tub
Front of property
Property amenity
Exterior
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪19 min walk‬
  • The Durham Museum
    ‪3 min drive‬
  • Lauritzen Gardens
    ‪4 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

AmericInn by Wyndham Omaha Near Zoo

Omaha hotel close to Henry Doorly Zoo and Aquarium
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
AmericInn by Wyndham Omaha Near Zoo offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
AmericInn by Wyndham Omaha Near Zoo features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in September 2024.

AmericInn by Wyndham Omaha Near Zoo is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
3 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
Americinn By Wyndham Omaha Zoo
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo Hotel
AmericInn by Wyndham Omaha Near Zoo Omaha
AmericInn by Wyndham Omaha Near Zoo Hotel Omaha

AmericInn by Wyndham Omaha Near Zoo Reviews

Reviews

5.0
Rating 10 - Excellent. 119 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 394 out of 1000 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
The place had a smell of cigarettes, Rooms had gaps where the A/C units,, rude front desk staff, more of a construction workers place to stay, will not stay there again
Stayed 3 nights in Nov 2024

2/10 Terrible

Christy

Disliked: Staff & service, property conditions & facilities
Did not have room even though it was reserved with payment. Still trying to find out if reimbursement in full has been made
Stayed 4 nights in Nov 2024

2/10 Terrible

Ray

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE READ OTHER REVIEWS AND DO NOT MAKE THE MISTAKE I DID. NOT DISABLED FRIENDLY! Building and staff do not adhere to or respect ADA.gov or their standards. Not physically disabled safe or friendly. NOT LGBTQIA FRIENDLY! No elevator, everything falling apart in my hands, construction and breaking down building all over, filthy halls, loud pets in almost every room. This place was HORRIBLE to me. Worst experience of my life. They aggressively harassed me and threatened me. I was traveling alone with my service dog, disabled, and not causing any issues at all. I only needed one bed for one night. The guy at the front desk singled me out and bullied me until I left.
Stayed 1 night in Oct 2024

2/10 Terrible

Celeste

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just say NO!
I should have taken photos but didn't. Upon check in, i was shown a standard queen room and when i tried to tell them that i had booked 2 queen suites the guy threatened to cancel my reservation. Unfortunately i didn't have it in my budget to try finding new accommodations last minute. The employees there didn't speak English very well and seem like they don't care about anything other than bringing money in. The breakfast area was absolutely filthy both mornings and if things ran out then oh well because the employees didn't seem to care. Several other guests were just as disgusted by the hotel as i was.
Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a couple fighting next to us. Hitting the walls and yelling at 1 in the morning. The room was still a mess from construction. No live tv only streaming. No easy access to the room.
Stayed 2 nights in Oct 2024

4/10 Poor

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor choice
Hotel renovation was in progress, which was not mentioned in the description. The room looked as if it was thrown together for guests. The bathroom door and handle had dried plaster on it and there was no toilet paper holder. The TP sat on the vanity. There was a cutout in the wall for a future shelf, no hand soap or water cups. The items were supplied when we asked. Breakfast was biscuits and gravy, two cereal choices, juice, bread, no toaster, and you could make waffles, which stuck because the waffle iron was old. No other options. The room fridge worked so we bought breakfast items for the remaining 2 mornings. The sheets were scratchy but the towels were soft. We stayed 3 nights. The room was pre-paid and we didn't want to spend our limited time finding another hotel. We survived.
Stayed 3 nights in Oct 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Without a doubt the worst experience with a hotel ever. Would jave been safer and cleaner sleeping undwr a highway overpass
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was dirty and had no pillow cases or blankets upon entering. There was rotten food in the room and under the mattress as well as signs of bedbugs. There were drug addicts in the parking lot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amir, Des Moines

Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bad experience that I don’t want to use Expedia again. It let me pay for the room. Then I get there and they say there was a water break. That I don’t get a room. I still haven’t got my money back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this dump
We arrived to find this “hotel” in a state of construction. There was trash and debris everywhere. There was drywall dust coating all the surfaces. There was trash piled in the stairwells. They were unable to even give us a key to our room, so we’re going to be left with an unlocked door. We did not feel safe or like this hotel met basic cleanliness standards.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
Whole hotel is undergoing construction. It was a mess EVERYWHERE. Once we got into our room the room wasnt even locked and the front desk had an attitude about it. Room spelled like strong paint and there was still construction dust all over the counters. Even the lamps werent plugged in. TV didnt work. The bathroom wasnt even finished. Didnt realize there was no toilet paper until i had to use the bathroom!!! DONT STAY HERE!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Destiny

Stayed 3 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 3 nights in Sep 2024

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Thayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kim

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in the room had huge water stains, there was rust above and around the toilet. Wet towel was in the bathroom when we arrived. There was black stuff smeared on the wall and a black greasy handprint on the back of the bathroom door. The door had a huge gap so anyone walking down the hall could look in the room. Worst experience ever!!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Logan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked thru a 3rd party site 10 days prior to trip. Myself plus 3 others. Arrive and was told they canceled the reservation at 2pm on Friday and myself got zero notification for this. Matter of fact I got a email at 809pm stating congrats on checking in yet we were still an hour away to arrive. No accommodation was offered just a rude man saying u don’t have an appointment and I had to scramble to find a place for 4 people to stay at 930 on a Friday parking lot had ransoms hanging out and landscaping was not well kept and building looked very run down
Stayed 2 nights in Sep 2024

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, not built all the way staff were rude
Stayed 2 nights in Sep 2024

2/10 Terrible

Jason John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of all time. Stay away. This hotel should be shut down if anyone put more then one star on this place they must be family. Code violation everywhere not safe.
Stayed 7 nights in Sep 2024

2/10 Terrible

Luke

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pool was closed. Tv wasn’t connected. Dated. We left asking for a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Stayed 3 nights in Aug 2024