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MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby
Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • University of Nebraska Medical Center
    ‪12 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 333 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(52 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Omaha Old Mill

Hotel in West Omaha
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Omaha hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Quenten

Traveled with family
Liked: Cleanliness, staff & service

Good night

Was perfect for our need outside of the internet connectivity. That made it more difficult than it needed to be. However guy running the counter was extremely kind.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay there again

We stayed from Friday to Tuesday! The whole start was horrible. You have a black ghetto lady with a gap in her teeth who was very rude. Asked for towels and she told me to go pick up your towels you have in the hallway first then I'll give you more towels because we don't do that! Didn't get any sleep the whole time we was there due to beating and stomping above I've heard all night when we reported it we was told it's a hotel what do you expect. The staff is very rude very unperfessional and should not work in hospitality. I've work at a marriott international and there is no way the room didn't get cleaned the whole time couldn't get clean sheets and when asked for clean towels was talked to like a kid no type of respect for their customers. The door didn't have a lock on it when told front desk i was just given the hours they fix things and that they already know. Then the stove to was all cracked up couldn't use it just a horrible stay all around
Stayed 4 nights in Mar 2025

2/10 Terrible

Gabby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Stayed 14 nights in Mar 2025

10/10 Excellent

Yessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Cat

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice facility and amazing park next door. Also a running, walking or jogging trail just out the back of the units.
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Suvadeep

Stayed 3 nights in Mar 2025

10/10 Excellent

Mark, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Stay

Horrible was in non smoking room. Man across the hallway chained smoked all night with his door open. Smoke filled whole hallway. Bathroom drain was clogged up and people party all night long noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff did what they could to make a good exp.

None of what made my experience bad was at fault of staff or the hotel. The service itself and room quality was good. Accomodations were good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room convenient area to cook and store cold milk and soda. Only wish trash cans were bigger
Stayed 2 nights in Mar 2025

8/10 Good

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

poor treatment of guest

While this property is older it is in good condition and clean. However even though there is a kitchen there are no pots and pans to cook with and when we inquired the desk clerk looked at us like he had no clue then said he would try to find some but it never happened. Upon asking for the manager the next morning was the guy at the deak said tell me the problem and I will pass it along. When we told him he reached around and put some pans on the desk that looked like they came out of the garbage. This is as we are checking out little late now and they were disgusting. Then they told us they would take 20.00 off our bill - then no we can't do this because was booked through experian and became sarcastic and said what do you expect for 50.00. I should have known better than to stay there this is a choice hotel property and have never had a good experience with them. There is no breakfast on this property and it is extremely noisy. would never stay there again!
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A safe place to stay while my power is restored
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and I just needed for one night!
Stayed 1 night in Mar 2025

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The thing that made the stay awkward was that I was greeted in the parking lot around midnight when I arrived by a couple that attempted to sell me what I believe to be stolen goods/items. The couple meandered in the parking lot next to my car for near an hour in the rain ultimately before spending 30 or more minutes rearranging items between their vehicles and eventually having the stranger check them into the hotel. It was uncomfortable - I did not sleep at all. I couldn't even though I tried bc the upstairs neighbors appeared to be constantly moving/running/making noise until I ultimately gave up and got back on the road at 4 am.
Stayed 1 night in Mar 2025

10/10 Excellent

Hibo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Georgine, Sioux City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay over for a flight. Loved the mini kitchen.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgine, Sioux City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers were so amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Stayed 1 night in Jan 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasanville in Mainstay

My husband and I stayed for 2 weeks and it became like a second home to us. All the guests were friendly and happy but there were a couple staff that seemed to not care about their guests or jobs. Overall our stay was quite pleasant.
Stayed 5 nights in Mar 2025

8/10 Good

John

Stayed 7 nights in Feb 2025