Holiday Inn Omaha Downtown - Waterpark by IHG

3.0 star property

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Photo gallery for Holiday Inn Omaha Downtown - Waterpark by IHG

Exterior
Sports bar
Point of interest
Water park
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available

Explore the area

Map
1420 Cuming Street, Omaha, NE, 68102
  • Charles Schwab Field Omaha
    ‪2 min walk‬
  • Creighton University
    ‪5 min walk‬
  • CHI Health Center Omaha
    ‪8 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

Standard Room, Multiple Beds, Accessible Bathtub (Communications)

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (TDM Stadium View)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed (TDM Stadium View)

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds (TDM Stadium View)

7.6 out of 10
Good
(43 reviews)
  • City view
  • Sleeps 4
  • 2 King Beds

Standard Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Omaha Downtown - Waterpark by IHG

3-star hotel in Downtown Omaha
A water park (surcharge), an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn Omaha Downtown - Waterpark by IHG offers 114 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a water park (surcharge), Holiday Inn Omaha Downtown - Waterpark by IHG features a waterslide and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3090 square feet (287 square meters) include conference space. This business-friendly hotel also offers a hot tub, a 24-hour fitness center, and a vending machine. An area shuttle within 3.0 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Omaha Downtown - Waterpark by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Burger Theory - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 AM on request
  • Free area shuttle up to 3 mi
  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 3,090 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport Hotel Omaha
Holiday Inn Omaha Downtown Airport Hotel
Inn Omaha Downtown Airport

Holiday Inn Omaha Downtown - Waterpark by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 540 out of 1224 reviews
Rating 8 - Good. 253 out of 1224 reviews
Rating 6 - Okay. 196 out of 1224 reviews
Rating 4 - Poor. 116 out of 1224 reviews
Rating 2 - Terrible. 119 out of 1224 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hillary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in service quick, friendly. Hotel is very busy. Beer spilled in elevators on our way up to from, still there on way back down. Halls smell heavily of marijuana. Room not clean-floors don’t appear to have been mopped, stains on furniture, generally not super clean. Staff appears to be working hard.
Stayed 1 night in Apr 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the location it was a good hotel stay and was comfortable
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda, Hastings

Business traveler
Disliked: Staff & service, amenities
The rooms were nice but the pool area was gross!
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

4/10 Poor

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that the hallway reeked of Marijuana was unsatisfactory. Someone was doing some heavy smoking.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family fun environment with an awesome Waterpark. Dinner place, icrecream, arcade, and orange leaf. Near downtown. Nice rooms that are roomy and elegent
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Disliked: Amenities
Their computers were malfunctioning which made check in long and tedious. Worse; they surprised me with a $15 parking fee. The number quoted by Expedia said all taxes and fees were included in the price I paid to reserve the room.
Stayed 1 night in Apr 2025

6/10 Okay

Russell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kaleb

Disliked: Cleanliness, property conditions & facilities
BEDBUGS in the bed of our room my fiancé and I both have a bunch of bites.
Stayed 1 night in Apr 2025

4/10 Poor

Levi

Disliked: Staff & service
It cost an additional $15 to park in the hotels parking lot. In the parking lot we were approached by a gentleman asking for money.Fire alarm started going off at 2 am and continued on and off until we checked out.

6/10 Okay

Barb

Traveled with family
Liked: Staff & service, amenities
I didn’t like the smell in the hallways and room. The pool needed vacuuming due to what seemed like sand or gritty chemicals around the edges and throughout the pool. Some in the hot tub. The room we had was with a ‘city view’ and was extremely loud on Friday night. At one time it sounded like a jackhammer was in our room and the walls and window was vibrating and rattling. We didn’t know what was going on.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Chastity

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Would do it again

Overall was great! Just had some ants in our room, (just like 15 or so) I didn’t complain about it though. Half expected some as most children run around with food. (Not hotels fault, I think the parents should clean up after their kids and themselves). Most importantly No bed bugs or cockroaches! Burger theory was great for supper. Love the orange leaf! Like the mini arcade!! HATE the parking!! I knew it might be an issues based on the reviews, honestly thought they may have been complainers, but we had to park two lots over after being at the zoo all day. Drove around the lots for 30 minutes looking for a spot, before asking hotel host what we are supposed to do, the spots that are there are also super tight. Absolutely love the friendliness of all the staff!!! From the front desk to all the maintenance, always pleasant and kind. I really appreciate that. Love they had good soaps! Pool is smaller, too chilly for me, but the kids loved it along with the slide, they had a lot of fun! I did not get in the hot tub either, good sized but FULL, lots of younger kids. I would stay there again but maybe uber to go to places so we have a parking spot, after all you have to pay to park! I would encourage you to give them a try, but give the hotel and their staff some grace as it is after all geared towards children for entertainment! Thank you!
Stayed 2 nights in Apr 2025

6/10 Okay

Norma

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You have to pay for everything — breakfast, parking, and even the coffee machine didn’t work properly. Every car that passed by would wake us up because it felt like sleeping with the window wide open. Other than that, the service was good, but the room was not properly cleaned.
Stayed 2 nights in Apr 2025

8/10 Good

Lindsey Renae, Papillion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun waterpark with a waterslide for our group of 3-10 year olds. Buffet breakfast was also good and convenient in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Canda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brady

Liked: Cleanliness, staff & service, room comfort

Standard King Room

Customer service was prompt and great at the front desk. The hinges on the cupboard drawer that hides the mini refrigerator in our room had some damage but other than that, the room was very clean and the bed was very comfortable!!
Stayed 1 night in Apr 2025

6/10 Okay

Stacey

Traveled with family
Liked: Staff & service, room comfort

Friendly staff

The staff was incredibly friendly and my youngest had a good time at the pool. The bathrooms could use a deep clean but the beds were comfortable and clean. There was an alarm going off in the middle of the night, sounded like a fire alarm but the alarms in hallways didnt appear to be the source.
Stayed 1 night in Apr 2025

6/10 Okay

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
AC and thermostat didn’t work could not turn off very loud No response to complaint Guy at disconnect morning was rude
Stayed 1 night in Apr 2025

10/10 Excellent

Kasey, Storm Lake

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Isamar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again!
Stayed 1 night in Mar 2025