Home2 Suites by Hilton Omaha West, NE

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Omaha West, NE

Exterior
Indoor pool, open 6 AM to midnight, sun loungers
Exterior
In-room safe, desk, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
17889 Chicago Street, Omaha, NE, 68118
  • Village Pointe Shopping Center
    10 min walk
  • Children's Hospital & Medical Center
    3 min drive
  • CHI Health Lakeside
    6 min drive
  • Omaha, NE (MIQ-Millard)
    17 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Bathtub

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premium Studio, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

Premium Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 Queen Bed, Accessible

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

King Studio Suite, Studio Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Home2 Suites by Hilton Omaha West, NE

3-star hotel in West Omaha
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite. Limited housekeeping is available.
Home2 Suites by Hilton Omaha West, NE offers 105 air-conditioned accommodations with iPod docking stations and safes. Accommodations are furnished with queen sofa beds and desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Omaha hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Home2 Suites by Hilton Omaha West, NE features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 550 square feet (50 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Home2 Suites by Hilton Omaha West, NE has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • iPod dock

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to midnight
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Home2 Suites by Hilton Omaha West, NE Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 610 reviews" "
Rating 8 - Good. 155 out of 610 reviews" "
Rating 6 - Okay. 46 out of 610 reviews" "
Rating 4 - Poor. 37 out of 610 reviews" "
Rating 2 - Terrible. 25 out of 610 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Roland Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We like the place and the food. The staff during our check in is nice. We asked the night shift staff if we can do late check out and he said we can but upto 1pm only. That’s fine with us. Around 1130 someone knocked on our door irritatedly said that we are supposed to check out at 11. We explained that we nicely asked for a late check out. The woman got mad and raised her voice at us saying that they were not informed and that’s not allowed. She wore a black/dark blue polo shirt same as with the other housekeeping who knocked on our door earlier that day. We hurriedly checked out and found a different person in the front desk. We told her what the other lady did and she said that it was noted that we requested a late check out and just offered an apology. If it is not allowed then we understand but she doesnt have to shout.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the kitchenette had dishes but the sink was backing up which made it hard to clean them. Pool and hot tub were nice but pool seemed like it needs cleaning.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when my house lose power
Stayed 2 nights in Aug 2024

10/10 Excellent

Patronila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area
Stayed 7 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Brianna

Stayed 1 night in Jul 2024

8/10 Good

Lindsay

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a nice hotel if you haven’t stayed at other Home2’s. Had a nice experience just didn’t quite compare to other home2’s I’ve stayed at
Stayed 1 night in Jul 2024

2/10 Terrible

Nick

Stayed 1 night in Jul 2024

4/10 Poor

Christina, Woodland

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The staff was nice enough, yet unhelpful to fix any issues with my room(s) excerpt to move me to a new rom. First of all the AC unit in my first room was so loud and seemed unable to get the temp at 68. The bathroom had a lot of fixture failures; tp dispenser was not secure on the wall, the shower spigot did not work so most of the water went down the bottom faucet (wasteful and low shower pressure) and the wand holder was broken. After the first night, I said something to the front desk in front of the maintenance person about all these broken things in the room, and their solution was to move me so the second room which had almost all the same issues in the bathroom only the spigot was worse and barely put any water out the showerhead, but the AC was very quiet and it actually worked in the bedroom portion of the room. The room they moved me to was an apartment unit, so there is a living room and kitchenette and then there’s a door that you can shut between the bathroom and the bedroom so I was able to block it off but the “AC”unit in the main room did not work at all it was 82 to 85° in there all the time so I had to keep the doors shut to keep my bedroom cool. I complained again to the front desk the next morning about the spigot being awful and could they send the maintenance person up to fix it while I was gone for the day. When I returned, it did not appear to be any better than it was when I left. I was in Omaha for a job that was physically demanding so too tired
Stayed 5 nights in Jul 2024

10/10 Excellent

Jinny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well cared for and attractive. It was quiet and served a good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Michael, Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stacy H checked us in and was extremely rude and crabby. Then we got to our room and felt like the bed was very small. She said it's "European size". Felt more like a regular than a queen though. She then said "you reserved this room through Expedia and you're stuck with it. I can't help you at all". Thanks Stacy for making us feel like lower class citizens! There were other things too I won't go into. Why do people like this choose a job that works with the public?!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room worked well for my 4 night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Front Desk and Quiet Hotel
We found the front desk to be very helpful. My son ended up not feeling well and was able to get some medicine at 2AM. Front desk was friendly. Good breakfast. Clean room. Quiet hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya, Palmdale

Stayed 1 night in Jun 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in May 2024

6/10 Okay

Lawrence, Fairfax

Traveled with family
Liked: Cleanliness, staff & service, amenities
The fitness room was good and the property was generally good, but the bathroom door did not close completely, the air conditioner was VERY loud, and the breakfast was not very tasty-mostly heated up (from frozen?) packaged items.
Stayed 5 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay with things to do close by.
Fantastic place clean and close to where we were going to for the night with stuff to do close to the hotel.
Stayed 1 night in Jun 2024

8/10 Good

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The staff was the best and the breakfast was delicious! The only issue we encountered was that our room smelled a bit like someone had recently smoked in it. Other than that, our family had a good time in the pool and gym.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2024

6/10 Okay

James, MONTROSE

Liked: Cleanliness, staff & service, amenities
We've stayed here before and it is really nice hotel, but after realizing the AC unit in the main area wasnt working maintenance didnt show up until morning while we we're checking out. A discount or credit was offered but havent seen anything to the contrary.
Stayed 1 night in Jun 2024