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Hyatt Place Omaha Downtown Old Market

3.0 star property

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Photo gallery for Hyatt Place Omaha Downtown Old Market

Exterior
Indoor pool
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
540 S 12th St, Omaha, NE, 68102
  • Orpheum Theater
    ‪6 min walk‬
  • CHI Health Center Omaha
    ‪16 min walk‬
  • Charles Schwab Field Omaha
    ‪17 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Shower)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Specialty)

  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Specialty)

  • 405 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Omaha Downtown Old Market

3-star hotel in Downtown Omaha
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Omaha Downtown Old Market offers 159 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hyatt Place Omaha Downtown Old Market features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1662 square feet (154 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hyatt Place Omaha Downtown Old Market is a smoke-free property.

Gallery Kitchen - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,662 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Old Market
Hyatt Place Old Market Hotel
Hyatt Place Old Market Hotel Omaha Downtown
Hyatt Place Omaha Downtown
Hyatt Place Omaha Downtown Old Market
Omaha Downtown Old Market
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Omaha Old ket Hotel
Hyatt Omaha Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Place Omaha Downtown Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel Omaha

Hyatt Place Omaha Downtown Old Market Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1177 reviews
Rating 8 - Good. 275 out of 1177 reviews
Rating 6 - Okay. 119 out of 1177 reviews
Rating 4 - Poor. 46 out of 1177 reviews
Rating 2 - Terrible. 39 out of 1177 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service
Overall it was great. The only negative was lukewarm water in the shower. Probably related to the frozen pipes you could see in the parking garage
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service

Bad customer service.

Bad customer service in the evening, conditioner in the shower empty but no one would refill. No bedding for pull out, got poor customer service when we called for it. Room wasnt the cleanest. However bed were comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

Summer

Stayed 2 nights in Feb 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to everything downtown. Very clean. Like indoor parking.
Stayed 1 night in Jan 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good staff
Stayed 1 night in Feb 2025

8/10 Good

Denise, Chagrin Falls

Stayed 2 nights in Feb 2025

6/10 Okay

Alisha

Liked: Cleanliness, staff & service, room comfort
Parking garage very icy. May want to deice so noone falls.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelcy, Norfolk

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the zoo & downtown!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

8/10 Good

Rebecca, West Des Moines

Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff and room!
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly. Would stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Great views from 9th floor, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, room comfort
My bed had hair on it and they told me they didn’t have clean services so they just gave me news sheets and no swapping them for the customer. If I wanted to change sheets I would’ve stayed at home
Stayed 1 night in Feb 2025

8/10 Good

Yazmeen Dai Laticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. The room was clean and peaceful. They have free breakfast which is always nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Stayed 2 nights in Jan 2025