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Port Stephens Koala Sanctuary

2.0 star property

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Photo gallery for Port Stephens Koala Sanctuary

Exterior
Front of property
Accessible Superior Tent | 1 bedroom, iron/ironing board
Deluxe Glamping Tent | 1 bedroom, iron/ironing board
BBQ/picnic area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor Space
  • Air conditioning
$277
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
562 Gan Gan Road, One Mile, NSW, 2316
  • Toboggan Hill Park
    ‪5 min drive‬
  • Nelson Bay Golf Club
    ‪7 min drive‬
  • West Nelson Bay
    ‪8 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus | 1 bedroom, iron/ironing board

One Bedroom Suite Plus

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Superior Glamping Tent

Superior Glamping Tent | 1 bedroom, iron/ironing board

Superior Glamping Tent

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

Studio Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent | 1 bedroom, iron/ironing board

Deluxe Glamping Tent

  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Accessible Superior Tent

Accessible Superior Tent | 1 bedroom, iron/ironing board

Accessible Superior Tent

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | 1 bedroom, iron/ironing board

1 Bedroom Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus | 1 bedroom, iron/ironing board

Studio Room Plus

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub) | 1 bedroom, iron/ironing board

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

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About this property

Port Stephens Koala Sanctuary

One Mile campground with coffee shop/cafe
Along with an outdoor pool, this campground has a coffee shop/cafe and a hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 40 accommodations provide conveniences like refrigerators and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans, and hair dryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.
The campground offers a coffee shop/cafe. Port Stephens Koala Sanctuary features an outdoor pool and a hot tub. This One Mile campground also offers barbecue grills, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
Fat Possum Cafe - Onsite café.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Port Stephens Koala Sanctuary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 192 reviews
Rating 8 - Good. 50 out of 192 reviews
Rating 6 - Okay. 10 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 0 out of 192 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There is no dining room unless u go out … would love to have a warm continental breakfast onsite
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarajane

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful serene property
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

GARY

Liked: Cleanliness, room comfort

Amazing

Amazing place. Glamping at a 5 star level. Plus koalas what else could you want
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness
The accomodation and communication upon arrival was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, property conditions & facilities
Wonderful stay, our second time and we’d gladly return again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family location
Stayed 3 nights in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, room comfort

Nice weekend stay.

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tane

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jacky

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10 Excellent

Rosy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, room comfort

Simply blissful

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023

8/10 Good

Ashlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Quick family getaway

Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Stayed 1 night in Sep 2023