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Sinclairs Retreat Ooty

3.5 star property

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Photo gallery for Sinclairs Retreat Ooty

Garden
Exterior
Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Children's play area - indoor

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001
  • Nilgiri Hills
    ‪1 min walk‬
  • Muniswarar Temple
    ‪7 min drive‬
  • Ooty Rose Garden
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 Double Bed

  • 231 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 231 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • 506 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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The price is $69
per night
$77 total
includes taxes & fees
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About this property

Sinclairs Retreat Ooty

3.5-star Ootacamund hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a complimentary children's club are onsite.
Sinclairs Retreat Ooty offers 81 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 4004 square feet (372 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a library, and a terrace. Onsite self parking is complimentary.

Sinclairs Retreat Ooty has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Sinclairs Retreat Ooty has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • Free crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (4,004 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: INR 1800.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Ootacamund
Sinclairs Retreat Ooty Hotel Ootacamund

Sinclairs Retreat Ooty Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 75 reviews
Rating 8 - Good. 22 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 14 out of 75 reviews
Rating 2 - Terrible. 13 out of 75 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pranali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Vandana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Stayed 4 nights in Jan 2024

8/10 Good

Ivan

Stayed 3 nights in Jan 2023

2/10 Terrible

Rajesh

Traveled with family and small children
Liked: Cleanliness
I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside

2/10 Terrible

Arasu

Stayed 2 nights in May 2022

4/10 Poor

Laxman Dilip

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Stayed 4 nights in Apr 2022

10/10 Excellent

SUNIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and luxurious interiors
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Stayed 3 nights in Apr 2022

6/10 Okay

DAYANAND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place not as stated
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
Not worth the money
Stayed 2 nights in Dec 2019

6/10 Okay

Jag, Canada

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019

10/10 Excellent

Suyog

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel at Beautiful place
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019

2/10 Terrible

MILIND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sinclair's --- The Wort Ever Hotel in Ooty
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Stayed 2 nights in May 2019

8/10 Good

NT

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Stayed 2 nights in May 2019

8/10 Good

Naresh

Liked: Cleanliness, staff & service
Disliked: Room comfort
Visit at Sinclairs Retreat.
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Stayed 2 nights in May 2019

8/10 Good

siddharta

Liked: Staff & service, property conditions & facilities, room comfort
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Stayed 4 nights in Apr 2019

6/10 Okay

SANJAY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Breathtaking location
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service are good and satisfied with service. Good property
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Stayed 1 night in Jan 2019

2/10 Terrible

krishna

Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic hotel except the scenery outside.
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Stayed 2 nights in Jan 2019

10/10 Excellent

Harsh Vardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing
Stayed 2 nights in Dec 2018

10/10 Excellent

ADNAN, BANGLADESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are extra ordinary. Hotel location is great.
Stayed 1 night in Aug 2018

10/10 Excellent

adnan, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are good. This is one of the best property in ooty
Stayed 1 night in Aug 2018