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When we hung the placard on the door to make up the room, although the bed was made, towels were still on the floor, no additional coffee or tea was provided, and the coffee cups were left unwashed. This was totally unacceptable. Also the terrace was available to those buying overpriced breakfast. Our bathroom sink didn't drain, the sink had a bar that was ready to fall apart as did the hangers. Save your money and book elsewhere.

Very nice cozy hotel, very clean and spacious room, very helpful staff. The location was super convenient and very close to some major attractions, restuarants, massage places, etc. Greatly appreciated having complimentary water in the room, coffee 24/7, tapas in the afternoon. The buffet breakfast was also good. Overall, would recommend this hotel as a place to stay in Prague.

We really enjoyed our 3 night stay. The hotel was charming, clean and the room was was large and well appointed. Location was perfect! Would highly recommend staying here and would return.

We actually had two connecting rooms for our group of 5 (my daughter, 3 granddaughters and myself). There was plenty of space and the accommodations were nice. As was noted, there is no elevator. However, our rooms were just one level up and the climb wasn't bad. That said, it should be noted that the hotel is located up a steep climb. I was not prepared for this. We took a tram from the train station and knew it was a 0.7 mile walk to the hotel - just didn't realise it was like walking to the castle on top of the hill. On the other hand, we were closer to the castle and visited the area ofter. I loved the location - not as crowded as on the other side of the river but plenty to do, great restaurants, views etc.

Family suite was perfect for the 3 of us on our visit to Prague. Daily breakfast had lots of variety. Easy walk to metro/bus/tram as well as to lots of local restaurants. Maybe a 10-15 min ride to City Center on metro.

not good, staff were sweet tho

It was cool place to stay in, the room was nice and clean, but there is no working air conditioning since it is an old building. I was there in June so it was very hot and even hotter in the room. They provided me with a fan but it didn’t help much. Staff were nice and available. Great location, close to Prague castle 5 min walking.

Very nice and clean. Would recommend staying here.