New American Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New American Inn and Suites

Deluxe Queen Room with Two Queen Beds | Bathroom | Shower, towels
Front of property - evening/night
Exterior
Front of property
Deluxe King Room | Desk, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3190 n tustin st ,orange, ca 92865, Orange, CA, 92865
  • Kaiser Foundation Hospital - Orange County - Anaheim
    3 min drive
  • Street Taco
    2 min walk
  • Anaheim Canyon Station
    3 min drive
  • Orange County, CA (SNA-John Wayne)
    18 min drive

Room options

Deluxe King Room

  • 175 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Queen Room with Two Queen Beds

  • 193 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

Romantic Room, 1 King Bed

  • 193 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

New American Inn and Suites

Orange hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
New American Inn and Suites offers 20 air-conditioned accommodations with fans. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

New American Inn and Suites features a vending machine, laundry facilities, and a front-desk safe. Wireless Internet access is complimentary. Onsite self parking is complimentary.

New American Inn and Suites is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 10.0 per stay
  • Cash deposit for Spring Break: USD 10.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

American Inn Orange
American Inn Suites Orange
New American Inn Suites
American Inn Suites Orange
New American And Suites Orange
New American Inn and Suites Hotel
New American Inn and Suites Orange
New American Inn and Suites Hotel Orange

New American Inn and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 158 reviews" "
Rating 8 - Good. 39 out of 158 reviews" "
Rating 6 - Okay. 21 out of 158 reviews" "
Rating 4 - Poor. 21 out of 158 reviews" "
Rating 2 - Terrible. 30 out of 158 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Uche

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property had no hot water at check-in. Owner told me “you don't need hot water because the weather is hot.” I demanded a refund but the owner declined to refund my money! There was a police vehicle at the property. Very poor customer service.
Stayed 2 nights in Sep 2024

4/10 Poor

Alejandro

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice and clean, friendly staff, but warm water was not working during my stay. We weren't able to use indoor Jacuzzi which was unfortunate since we paid extra. Hopefully it was temporary.
Stayed 1 night in Sep 2024

6/10 Okay

Jiro

Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were dirty. Rushed out of the room at checkout time. Late Check out wasn’t an option apparently
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What the hell did I do and WHY is this property on Expedia … horrible experience. Absolutely the worst experience I’ve ever had while traveling… Small family ran made me leave a cash deposit when I went to check out nobody would answer so they kept my money, horrible experience. I don’t know why I Expedia I’m starting to lose faith in this app.
Stayed 1 night in Mar 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture of the room on the site was a well kept room, but what I got was ghetto and it was not in the cleanest condition. The toilet seat was only held down with one toilet seat bolt. The shower had dirty spots like someone had been in there with dirty feet. There was built up dirt and grime on the wall right in front of the toilet. There was an old tortilla chip on the floor in the corner of the toilet and shower room. The outlets looked sketchy to plug anything in to. There was no iron to the ironing board. The fridge was dirty and Gerry rigged with plastic wrap.
Stayed 1 night in Apr 2024

2/10 Terrible

Ramon

Stayed 1 night in Mar 2024

8/10 Good

Johnathon

Liked: Cleanliness, staff & service
Could use housekeeping
Stayed 2 nights in Mar 2024

4/10 Poor

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Jeanne

Traveled with partner
Liked: Staff & service
Tricky to get into the driveway from the main street. The room rate was good. We had a neighbor that was a little loud and woke us up at 5:00am in the morning. The heater worked good. Would have liked a coffee maker like most places have? Food was within walking distance. Lots of parking for guests.
Stayed 2 nights in Feb 2024

2/10 Terrible

Briana

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon first entering the room we noticed that there were holes in the walls covered with paper and tape, as well as tissue stuffed into the peephole in the door. Then while my husband and I were showering a rather large bug fell from the ceiling onto me. The floors were dirty and the television remote did not work as the battery had coroded and was white and crusty. When we woke up in the morning my husband had begun to develop pink eye. We spent three hours at urgent care following check out. I myself woke up with red rashes on my arms and legs from the bed.
Stayed 1 night in Jan 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to checkin and settle in. Room was spacious and bed was comfy. Parking can be sparse, but i notice the amount of rooms available reflects that, just bear that in mind.
Stayed 1 night in Jan 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Much improvement needed.
This place was chosen due to closeness to our venue and availability. The cost was on par with other nearby options. My first clue should have been bullet resistant glass and someone having to buzz you in. The staff were prompt and friendly. I got my room key promptly and everything as far as terms and costs were clearly explained - including the NO REFUNDS part. Upon entry there was an obviously covered up smell of nicotine - even though it's a non smoking room. The blanket was dirty and had cigarette burns. There was dirt all over the floor. The bathroom light cover had dead cockroaches in it which were evident as soon as the light was turned on. It had a sink that did not drain well. The tub was wet as if it had just been used and had soap scum around the bottom. The heater had a broken power button which require careful finesse to get to work. The circuit breakers - which dated from the 1950s were clearly in the room and had been painted. The iron was missing though there was an ironing board. The television worked, but the screen was very dim. The refrigerator and microwave worked. The mattress was very hard. The pillows ok. Again, the blanket was dirty - but the office staff assured me their housekeeping cleaned and prepared everything. Tweakers tried to break in around 10pm at night. My door was attempted to be opened several times. Peering out the window confirmed this. This has a poorly affixed mirror to the ceiling led accents. Should be an hourly.
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible, room had no smoke alarm or deadbolt and we had to leave after 20 minutes due to lack of safety. For 100 dollars I expect some kind of safety. The no refund policy makes sense because everyone would want their money back.
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Sunny-Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never booked a $200 room for a 1 night stay. I did so, because i was supposednto have surgery the next morning, but then didnt get there until late. The room was a twist a twirl to get, fyi ramps are terrible to do down without a wheelchair. So when i say accessible room, i mean accessible! I will necer stay here again. Ride from the minute we got there, we were there for less than 12 hrs and paid full price, for what? Didnt even have a chance for breakfast. My morning there after getting some rest, was terrible. I never even made the surgery because we were so rushed out and couldnt find what was needed. Never again!
Stayed 1 night in Nov 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was good, i have no regrets...
Stayed 1 night in Oct 2023

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable cute cottages with Rude mgmt
Comfortable cute cottages with a view, quiet and good location. Managed by the most Rude, unhelpful, Obnoxious foreigners
Stayed 2 nights in Oct 2023

6/10 Okay

Alicia

Traveled with partner
Liked: Amenities, property conditions & facilities
Outside of building needs some rehabilitation. The inside of room was decent but front door needed paint job and edges on inside of door needed painting. Room overall was nice, nice microwave and refrigerator worked. Staff did provide extra towels when needed but they were rough and floor towels had stains. There was long hair on the floor and in the bed. Have call the manager to get code to watch cable tv which wasn't info offered upon check in. Glad at least there was a taco place across the street otherwise not much close by. Have to get buzzed in and out of front office.
Stayed 2 nights in Oct 2023

6/10 Okay

Vaneza

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Smash Away
Great Service,lots of room and great cable tv.
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Stayed 1 night in Sep 2023