6/10 Okay
Jameraquai
Traveled with partner
Apr 28, 2025
Disliked: Staff & service
The overall rating for the stay is a 3. My partner & I were super excited to visit Aruba based on the recommendations detailing how friendly everyone is. We however, didn’t experience that friendliness with everyone. I’m not sure which staff I spoke with over the phone, but when requesting for shuttles, we were told a shuttle was coming and after waiting a few minutes the shuttle would never show up. Some of the front desk staff members were also just not as friendly as we expected. We were also charged a $40 fee after checking out due to “Hennessy not being part of the all inclusive” but we were not told that prior to our stay or even while getting Hennessy. Transparency is super important and should be valued everywhere. Our hope is for that to be the case moving forward for other people
Jameraquai
Stayed 4 nights in Apr 2025