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Victoria City Hotel

2.5 star property

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Photo gallery for Victoria City Hotel

Deluxe Double Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, individually decorated
Terrace/patio
Terrace/patio
Deluxe Double Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, individually decorated
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
126 Caya G. F. Betico Croes, Oranjestad
  • Aruba Town Hall
    ‪6 min walk‬
  • Renaissance Mall Aruba
    ‪9 min walk‬
  • Renaissance Island
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, memory foam beds, minibar, individually decorated

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, memory foam beds, minibar, individually decorated

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed

Deluxe Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, memory foam beds, minibar, individually decorated

Deluxe Studio Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, individually decorated

Deluxe Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Victoria City Hotel

Oranjestad hotel with spa, connected to a shopping center
Along with a full-service spa, this hotel has 3 beach bars and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Victoria City Hotel offers 30 air-conditioned accommodations with minibars and irons/ironing boards. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Victoria City Hotel features a full-service spa. Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of the hotel's 3 beach bars. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Victoria City Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 for adults and USD 3 to 10 for children
  • 3 beach bars
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 for adults, and USD 3 to 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Victoria City Hotel Oranjestad
Victoria City Oranjestad
Victoria City Hotel Hotel
Victoria City Hotel Oranjestad
Victoria City Hotel Hotel Oranjestad

Victoria City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 360 reviews
Rating 8 - Good. 105 out of 360 reviews
Rating 6 - Okay. 40 out of 360 reviews
Rating 4 - Poor. 12 out of 360 reviews
Rating 2 - Terrible. 14 out of 360 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly...the room was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Terrence De

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was a great stay everyone was friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Maria V

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025

8/10 Good

Benoit

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Allan

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm writing this letter in regards to my last visit to Victoria city hotel, aruba. When my wife and I arrived we met Jose who was professional, courteous and ready to assist in our stay which 3/8/25 - 3/13/25. Jose checked us in and got us to our newly redecorated room which we were pleasantly surprised to see. It was modern, clean and ready for Us. This boutique hotel was just what that doctor ordered for us. We had our concerns trying a new place because you how some hotels take the best pictures of their rooms and when the customer gets there its a dump. Not this place it's diamond in the rough and they are making more improvements. Special thanks to Jose and Hanna who made our stay pleasurable and comfortable. We will be recommending to our friends and definitely retuning.
Stayed 5 nights in Mar 2025

8/10 Good

Farlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed staying at Victoria City Hotel! I was skeptical at first because I was not sure if I would be able to trust my items in the room since there’s no safe box but the receptionist promised to not worry about anything and I eventually learned to trust the staff; I was stressed free! Very professional and trusting staff members, cleanliness in the property was very consistent, comfortable and cozy hotel with a beautiful rooftop to relax and enjoy the sunrise or sunset. Also a restaurant connected to the hotel if ever feel like to dine in instead, the bartender and cashier David has been a great person to talk to. It was my first trip to Aruba and I have never felt safer, I would definitely come back here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Staff & service, property conditions & facilities
Will return!
Stayed 5 nights in Mar 2025

2/10 Terrible

Kadiatou B

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When my friend and I arrived at the hotel, it looked completely different in person, aside from the flamingo painting in the room. The bed was far too small for two people, and to make matters worse, it ended up breaking. The customer service was hit-or-miss; sometimes helpful, other times not. When I asked the receptionist for assistance with carnival information, she could only answer some of my questions and often told me to look it up myself. There were no spa or pool facilities, which was shocking; how can a vacation hotel lack basic amenities? The only highlight was the housekeeping service; the staff member who cleaned our room did a great job. Breakfast ended way too early, which was disappointing. Overall, while the hotel may be affordable, it’s not worth the price. I wouldn’t recommend it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nemanja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best! Very clean, comfy. Staff was so kind and professional. Breakfast was excellent!!! Keep up the great work!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

John Nathaniel Staten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was some construction noise going on at nite, we heard they were renovating a lot of the rooms there. The back parking lot was gravel and sand but it was lit up good enough to see at nite. We had a great time the whole time there even with a few minor things. The staff there was great and very helpful in every way and we really enjoyed seeing all the improvements in old Oranjestad as well as the roundabouts all over the island which relly makes getting around easy and keeps the traffic flowing good, no traffic jams or traffic lights at all, loved that lol. Cant wait to gwt back over there in a few years to see how much more is done with refurbishing and renovations have been done trying to help out the Aruba peoples quality of life with jobs and revenue. Talked to many locals while we were there and everyone is so nice, just good people everywhere we went.
Stayed 5 nights in Mar 2025

8/10 Good

Chris

Shower water wasn’t warm enough. The staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Rucely

Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Really great service and the room is great for the price compared to other hotels I've stayed in Orangestad. Nice little terrace on the roof, coffee served in the morning. 12 minute walk to the beach and 15 minutes to the bus station.
Stayed 1 night in Mar 2025

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations are very respectable and accommodating. Front desk staff extremely helpful and will return again.
Stayed 3 nights in Feb 2025

8/10 Good

Vadim, Newton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the human presence for check-in, check-out, availability to answer questions, fresh coffee daily, on-site breakfast availability, 10 min walk to the Seaport & 10 min walk to a public beach. I dislike a lukewarm (vs. cold) water from the faucet & a tight squeeze bathroom entry.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Stayed 5 nights in Feb 2025

2/10 Terrible

Richard Thomas

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented scooter but could not kep them over night company was affriad they would be stolen.
Stayed 5 nights in Feb 2025

10/10 Excellent

John M

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was two nights over a Sunday and a holiday. Staff was very friendly and helpful. Room had recently been renovated and I was very pleased. Air conditioning and wifi worked very well. Very convenient location and just one block from trolley.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water
Stayed 1 night in Mar 2025

4/10 Poor

Crystal

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The property was ok. Good thing was it was at least clean. Other than that not much good to say. Restaurant was not prepared. We were only guest there and it took 1hr to receive a drink and 2hrs for food. Beds in room were hard as a brick, not enough blankets. The noise outside was ridiculous at 2am and the bathroom had a ledge at the opening that you will brake your toes on if not careful!!!
Stayed 1 night in Feb 2025

8/10 Good

alistair, charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, clean & well naintained
Stayed 1 night in Feb 2025