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Victoria City Hotel

2.5 star property

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Photo gallery for Victoria City Hotel

Beach nearby, white sand, 3 beach bars
Exterior
Terrace/patio
Basic Double Room, 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, minibar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
126 Caya G. F. Betico Croes, Oranjestad
  • Aruba Town Hall
    ‪9 min walk‬
  • Renaissance Mall Aruba
    ‪10 min walk‬
  • Renaissance Island
    ‪3 min drive‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Double Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, minibar

Basic Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very Good, (1003)
$206 nightly
The price was $273
The price is $206 total
includes taxes & fees
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About this property

Victoria City Hotel

Oranjestad hotel with spa, connected to a shopping center
Along with a full-service spa, this hotel has 3 beach bars and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Victoria City Hotel offers 30 air-conditioned accommodations with minibars and irons/ironing boards. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Victoria City Hotel features a full-service spa. Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of the hotel's 3 beach bars. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Victoria City Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 2 to 12 for adults and USD 2 to 7 for children
  • 3 beach bars
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2 to 12 for adults, and USD 2 to 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Victoria City Hotel Oranjestad
Victoria City Oranjestad
Victoria City Hotel Hotel
Victoria City Hotel Oranjestad
Victoria City Hotel Hotel Oranjestad

Victoria City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 347 reviews
Rating 8 - Good. 102 out of 347 reviews
Rating 6 - Okay. 40 out of 347 reviews
Rating 4 - Poor. 11 out of 347 reviews
Rating 2 - Terrible. 14 out of 347 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found it through a search on Expedia and it was fine! I would stay here again if we came back to Aruba. We were in a small, if not reasonably sized room with everything that a couple would need to vacation in a warm climate. The room was very clean and up-to-date. There were small walled off / frosted glass-enclosed toilet & shower areas, and a comfortable bed. The mini-split dehumidified and cooled the room satisfactorily. It's only 10 minutes from AUA. Since we're walkers we found it was only a 20-minute walk to the main shopping district and one of the main bus terminals on the island. The staff were very friendly & accommodating. The facilities were clean and well maintained. And our room was reasonably priced! Really couldn't ask for more!
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 5 nights in Feb 2025

6/10 Okay

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Osvaldo

Liked: Staff & service
Hotel was nice and staff was very friendly!
Stayed 5 nights in Jan 2025

10/10 Excellent

Franco

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite hotel with smallish but very nice rooms. Clean and updated. Reasturant was very nice and rhe food excellent. Staff was outstanding.
Stayed 1 night in Feb 2025

6/10 Okay

Gretchen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful, it was an easy 15 minute walk to the Renaissance hotel area. The veranda area was nice. I did get some noise from ( I believe) the kitchen area that was under my room at 5:30 am, but generally it was quiet. It would have been nice to have a safe in the room for piece of mind I would stay there again
Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Several of the other hotels had mixed reviews this one had decent reviews and looked clean, and it was neighborhood is a little rundown, but the hotel is an excellent shape felt very secure. Everybody was friendly I willdefinitely come again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are in the middle of downtown. Many restaurants are in walking distance. As long as you have a car, you can go to any beach in Aruba within 30 minutes
Stayed 4 nights in Jan 2025

2/10 Terrible

Cuiyan

Disliked: Staff & service, amenities, property conditions & facilities
This hotel has big problems with the services. 1. There is no hot water in the room to take shower. There is no technician coming to fix it. 2. There is nobody working in front desk in the night time. 3. There is only one security person who works in the lobby but does not speak English. 4. They changed to a smaller room without closet and the place for luggage to provide hot water in very late night. 5. The manager and the owner excused for very long time until 12:15am but did not provide solutions, wasted of my sleeping time, and messed my traveling plans. So, this hotel has big problems with services and safety issues. I recommend customers don’t book it, report to the associated government and organizations to investigate it.
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love the hotel. Super clean and modern rooms. I love my bedroom´s lights. I love there was free coffee and tea (24 hours). Lovely staff, very nice people. Very helpful, they speak Spanish and English. We really like the hotel, I already recommended it to my friend who is going to Aruba soon. Around the area we could find restaurants (Aruban, Colombian, Argentine, American, and Chinese food). I will stay there again.
Stayed 7 nights in Jan 2025

8/10 Good

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities
Hannah at the front desk is awesome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT value

The hotel is awesome. The woman at the front desk is more awesome. The very first thing I encountered was a man in front of me being told that his company didn’t order him a rental car through the hotel. He was disappointed. She offered to let him use HER car for two hours for free! I was stunned. The hotel is under construction. Know that going in and you won’t be disappointed. I was on the second floor. There is an open area on the first floor roof to enjoy the breeze. There was free coffee always ready. The bad: if you need absolute quiet, you won’t enjoy this hotel. You can hear people walking and talking down the hallway. But, you’re most likely looking at this place for the price - if you need absolute quiet, go pay $800 more for an over-rated hotel two blocks away…. Put in some earplugs if you need them (it wasn’t THAT bad) and smile knowing that, while those other suckers spent a fortune on their hotel, you just paid for your entire vacation with what you saved on this one. And you’re a ten minute walk from great restaurants, docks, beach, souvenirs. Anything more and you’ll need to have a rental car anyway. For which - free parking. This hotel was perfect for the price. I’ll most likely call it home base next time I’m here. The friendliness and generosity of the owners MORE than make up for the hiccups.
Stayed 2 nights in Jan 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room is clean, newly renovated but small and did not have hot water. 1st night there was no remote for ac.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jill

Traveled with family
Staff
Stayed 3 nights in Jan 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its unique the staff is amazing full of kindness with very caring hearts I have already recommend this hotel to others thanks to everyone for a wonderful stay I enjoyed every moment
Stayed 11 nights in Dec 2024

6/10 Okay

MIKE

Liked: Cleanliness, staff & service
Disliked: Room comfort

A choice only if your budget doesn’t allow more

My score & review tempered somewhat by the realization the price was a 1/4 or less what other properties with similar scores were charging which is why it gets 3 stars. I don’t understand all the 10s being awarded. My last stop before returning home on a 4 week trip through South America. This hotel was more than twice what I spent on average and was by far the worse property. There is so much wrong: Far from beach and things of interest, in the midst of a remodel to become a “boutique” hotel. On check in, I found it odd the front desk had to go check my room before they could give me the keys. The room was mostly remodeled and TINY! So much so I cut my leg open on the sharp wood of the bedframe walking around it as there was only about 12” of space. The AC wasn’t working, there was no remote for it. As we were walking up to the room I was asked if I minded if they came in to do remodeling work that evening, not something you want to hear after hours of travel. They clearly saw how irritated I was and moved me into a “deluxe” room at no additional charge. But oh my! Furniture out of the 70s that made no sense how it was laid out, can’t flush toilet paper, only tap temp. water in sink, and shower water temp. preset. No deadbolt for the door, no safe, no real place to hang clothes, 2 hangers provided. Noisy as it right next to the public veranda and also facing the adjacent gas station. Restaurant is a rip off, if they have the menu item at all and SLOW, 25 min for a wrap.
Stayed 2 nights in Jan 2025

10/10 Excellent

Minangenou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the staff was outstanding ‼️‼️ The hotel is nice, clean and cozy. Definitely will recommend it.
Stayed 2 nights in Jan 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was was delayed and booked this hotel last minute. The staff was very friendly and accomodating!
Stayed 1 night in Jan 2025

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Clean and perfect for just me!
Stayed 5 nights in Dec 2024