2/10 Terrible
Helen
Traveled with partner
Apr 7, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Helen
Stayed 5 nights in Mar 2025
Entire home
Whale Tails Hotel
4.0 star property
Choose dates to view prices
Photo gallery for Whale Tails Hotel
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- 24/7 front desk
- Parking included
- Outdoor Space
- Air conditioning
- Laundry
Explore the area
Knippega Avenue, Oranjestad, Sint Eustatius
- Government Guesthouse7 min drive
- The Quill7 min drive
- St. Eustatius Historical Foundation Museum7 min drive
- Oranjestad (EUX-F.D. Roosevelt)10 min drive
Room options
View all photos for Bowhead Whale
Bowhead Whale
- 400 sq ft
- 1 bedroom
- 1 bathroom
- Ocean view
- Sleeps 2
- 1 King Bed
View all photos for Gray Whale
Gray Whale
- 200 sq ft
- 1 bedroom
- 1 bathroom
- Ocean view
- Sleeps 2
- 1 King Bed
View all photos for Blue Whale
Blue Whale
- 807 sq ft
- 1 bedroom
- 1 bathroom
- Ocean view
- Sleeps 2
- 1 King Bed
View all photos for Mahi Mahi
Mahi Mahi
- 140 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 1 King Bed
Basic Suite
- 139 sq ft
- 1 bedroom
- 1 bathroom
- Sleeps 2
- 1 King Bed
View all photos for Wahoo
Wahoo
- 200 sq ft
- 1 bedroom
- 1 bathroom
- Sea view
- Sleeps 2
- 1 King Bed
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About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Whale Tails Hotel
4-star Oranjestad villa with rooftop terrace
This villa features an outdoor pool, a rooftop terrace, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 3 villas feature comforts like Select Comfort beds and premium bedding, while conveniences include dining areas and refrigerators. Free WiFi and Netflix are standard, as are LED TVs with digital channels.
Whale Tails Hotel offers 3 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate dining areas. Select Comfort beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers.
This Oranjestad villa provides complimentary wireless Internet access. 32-inch LED televisions come with premium digital channels and Netflix. In-room massages and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Whale Tails Hotel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly villa also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.
Whale Tails Hotel has designated areas for smoking.
Languages
Dutch, English
Property amenities
Pool/Spa
- In-room massages
- Outdoor pool
- Pool loungers
- Pool toys
- Pool umbrellas
Internet
- Available in the villa: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Family friendly
- Childcare (surcharge)
- Children's pool
- Highchair
- Pool toys
Food and drink
- Cleaning supplies
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Freezer
- Full-sized refrigerator/freezer
- Microwave
- Paper towels
- Spices
- Stovetop
- Tea bags/instant coffee
- Toaster
- Water dispenser
Dining
- Chef service
- Couples/private dining
Bedrooms
- Premium bedding
- Select Comfort mattress
Bathroom
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Separate dining area
Entertainment
- 32-inch LED TV with premium digital channels
- Hulu
- Netflix
- Streaming services
Outdoor areas
- Garden
- Outdoor entertainment area
- Rooftop terrace
Laundry
- Dry cleaning/laundry service
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- No elevator
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- Concierge services
- Free bottled water
- Gift shop/newsstand
- Guidebooks
- Iron/ironing board on request
- Luggage storage
- Tour and ticket assistance
Things to do
- Children's pool
- Hiking/biking trails
- Scooter/moped rentals
- Ecotours nearby
- Mountain biking nearby
- Mountain climbing nearby
- Whale watching nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
- First aid kit
- Fire extinguisher
General
- 3 units
- Cleaning products are eco-friendly
- Garden
- Water dispenser
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Access methods
Staffed front desk, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
National rating
This property does not have a Bonaire, Sint Eustatius and Saba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
WhaleTails Club
Whale Tails Hotel Villa
Whale Tails Hotel Oranjestad
Whale Tails Hotel Villa Oranjestad
Whale Tails Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness