Along with a restaurant, this smoke-free hotel has a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space.
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 484 square feet (45 square meters) include conference space. This eco-certified hotel also offers a steam room, spa services, and a terrace.
Le Relais des Puys is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
36-hole adjacent golf course
Arcade/game room
Playground
Steam room
Family friendly
Arcade/game room
Children's games
Children's toys
Laundry facilities
Playground
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
484 square feet of conference space
Meeting room
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
Body scrubs
Body wraps
Facials
Massage
Sauna
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Assistive listening devices
Braille/raised signage
Elevator
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
More
1 building
2 floors
Banquet hall
Built in 1808
Smoke-free property
Traditional architecture
Room amenities
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
127-cm LCD TV with premium cable/satellite channels
More
Desk
Heating (climate-controlled)
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines
Le Relais des Puys Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 63 reviews" "
10 - Excellent
21
Rating 8 - Good. 24 out of 63 reviews" "
8 - Good
24
Rating 6 - Okay. 15 out of 63 reviews" "
6 - Okay
15
Rating 4 - Poor. 3 out of 63 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 63 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Geoffrey
Jun 10, 2018
Geoffrey
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveler
Sep 18, 2015
Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.
food gorgeous, but all character removed from bedr
'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.