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Best Western Pier Point Inn

2.5 star property

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Photo gallery for Best Western Pier Point Inn

Exterior
Non-Pet, 1 King Bed with Sofa Bed | In-room safe, desk, laptop workspace, iron/ironing board
Non-Pet, 2 Queen Beds, Balcony | Room amenity
Coffee service
Non-Pet, 1 King Bed, Balcony, River View, Oversized Room | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
$162
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
85625 Highway 101, Florence, OR, 97439
  • Place, Suislaw River Bridge
    ‪5 min walk‬
  • Place, Historic Old Town Florence
    ‪11 min walk‬
  • Place, Sandland Adventures
    ‪14 min walk‬

Room options

View all photos for Non-Pet, 1 King Bed, Balcony

Room amenity

Non-Pet, 1 King Bed, Balcony

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Non-Pet, 2 Queen Beds, Balcony, River View, Oversized Room

Non-Pet, 2 Queen Beds, Balcony, River View, Oversized Room | Room amenity

Non-Pet, 2 Queen Beds, Balcony, River View, Oversized Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non-Pet, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Non-Pet, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non-Pet, 1 King Bed, Accessible, Walk-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Non-Pet, 1 King Bed, Accessible, Walk-in Shower

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Pet Friendly, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non-Pet, 2 Queen Beds, Balcony

Non-Pet, 2 Queen Beds, Balcony | Room amenity

Non-Pet, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Pet, 1 Queen Bed

Non Pet, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Non Pet, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Non-Pet, 1 King Bed, Balcony, River View, Oversized Room

Non-Pet, 1 King Bed, Balcony, River View, Oversized Room | Room amenity

Non-Pet, 1 King Bed, Balcony, River View, Oversized Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly, 1 King Bed, Balcony

Room amenity

Pet Friendly, 1 King Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Non-Pet, 1 King Bed with Sofa Bed

Non-Pet, 1 King Bed with Sofa Bed | In-room safe, desk, laptop workspace, iron/ironing board

Non-Pet, 1 King Bed with Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Non-Pet, 1 Queen Bed, Suite with Kitchen and Sofa bed

Non-Pet, 1 Queen Bed, Suite with Kitchen and Sofa bed | Room amenity

Non-Pet, 1 Queen Bed, Suite with Kitchen and Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Non-Pet, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Non-Pet, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Non-Pet, 2 Queen Beds

  • Sleeps 4

Non-Pet, 2 Queen Beds, Balcony, Accessible By Stairs

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed, Accessible By Stairs-Non-Pet

  • Sleeps 4

Suite With 1 Queen Bed, Kitchen And Sofa Bed, Accessible By Stairs-Non Pet

  • Sleeps 8

Pet Friendly King Room with Balcony

  • Sleeps 2

Mobility Accessible King Room with Walk in Shower

  • Sleeps 2

Non-Pet, 1 King Bed, Balcony, Accessible By Stairs

  • Sleeps 2

Pet Friendly, 2 Queen Beds, Balcony, Accessible By Stairs

  • Sleeps 4

Non-Pet, 1 King Bed, Accessible By Stairs

  • Sleeps 2

1 King Bed Room With Balcony, River View, Accessible By Stairs-Non-Pet

  • Sleeps 2

2 Queen Beds Room With Balcony River View-Accessible By Stairs-Non-Pet

  • Sleeps 4

Queen Room (Non Pet)

  • Sleeps 2

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About this property

Best Western Pier Point Inn

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Pier Point Inn offers 55 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

In addition to an indoor pool, Best Western Pier Point Inn provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Best Western Pier Point Inn is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to April 13 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Pier
Best Western Pier Point
Best Western Pier Point Florence
Best Western Pier Point Inn
Best Western Pier Point Inn Florence
Pier Point Inn
Best Western Florence
Best Western Plus Pier Point Hotel Florence
Best Pier Point Florence
Best Western Pier Point Inn Hotel
Best Western Pier Point Inn Florence
Best Western Pier Point Inn Hotel Florence

Best Western Pier Point Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
It was okay. Felt overpriced for what we got, and the parking lot felt cramped. Had multiple issues with parking.
Stayed 2 nights in Sep 2025

4/10 Poor

Stephanie

Traveled with group
Disliked: Property conditions & facilities

Okay Hotel, Needs Upgrades

Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

room was nice. bed a bit hard. Breakfast was good...omelet when there was a cook there. I need to use the pool which is nice although a tad cool. Unfortunately it is a bit secluded and so I did not feel comfortable being there alone. i asked my husband to accompany me...glad I did as numerous male employees came in to use the bathroom would not have felt comfortable alone.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marianne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you expect a view from your balcony go elsewhere. Felt closed in with all the trees and bushes blocking the entire view of the bay. Mattresses are to soft woke up each morning with back pain.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teenage birthday

The receptionist that checked us in was very friendly and very helpful with great food places around town
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Courteous staff. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager, Adam was outstanding. We had some difficulty in the beginning, but he worked everything out for us. Then, in the morning with the night manager was outstanding also.
Stayed 1 night in Aug 2025

6/10 Okay

Christie

Traveled with family and small children, Traveled with family
Liked: Amenities
The hotel is run down and there was a musty smell in our room. The front desk clerk who assisted us was very strange when we asked for 2 extra towels. She argued with us about it saying we couldn’t possibly need extra towels, so we felt uncomfortable and unwelcome.
Stayed 3 nights in Aug 2025

10/10 Excellent

mathew

Stayed 1 night in Aug 2025

10/10 Excellent

Keri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, friendly staff, excellent breakfasts, clean and comfortable rooms. We had a great time!
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The property is old and needs to repair here and there. There is rust and some brown spots in bathroom and balcony was not clean. The pillows are old. There are only two stand lights in room. Also it makes very hard to carry the luggage because there’s no elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Judith, Durham

Traveled with partner
Liked: Cleanliness, staff & service
We stayed in a room whose floor had a dip from the bathroom and bed area. We both slipped on it and fell into the bed. This is not a safe room for at least older folks. It would have been the right thing to do to have a sign up to let people know about this. This was 352 so if you stay here, beware of at least this room.
Stayed 3 nights in Aug 2025

8/10 Good

Marcia J

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The breakfasts were excellent. The dog friendly room left a lot to be desired. It was in the basement with no view whatsoever! Entryway was dirty, electrical outlet didn’t work and the worst was the toilet!! It was filthy. The 2 night $640 plus room could be better. Felt like a dungeon. Nothing like your ad.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not risk staying at a Best Westerns again. Staff was nice and I appreciate them. Thank you. No shade on you. Room was small but passable although the balcony view was mostly blocked by untrimmed trees and bushes. Parking lot is quite tight so you have to be careful with so many long pickup trucks. Manageable. Overall however the quality of this hotel is a very poor value. I would give it a grade of F because of the great discrepancy between the photos/cost and reality. Price was $307. Had it been $100-125, we'd understand. Cramped Sauna. Ugly dirty hot tub with lots of foam and poor lighting. A very small pool to boot. Parts of the facility are boarded up which looked 3rd world. Repairs must be needed. My wife and I were very disappointed. For breakfast low quality bagels and mystery meat sausages were available. No decent yogurt was available. Why? That's not hard to do. Gas station grade coffee was plentiful. I was able to get a banana which was not ruined and my wife got an apple. Omlettes were being made. Egg product was squeezed out from a plastic bottle and the cook used his gloved hand to cut them. Why no knives or cooking utensils for him? What was in that bottle? Now I understand why people buy campers. Visit the facility before booking to have a realistic expectation and avoid disappointment.
Stayed 1 night in Aug 2025

10/10 Excellent

Sudakshina

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was too soft for my achy back. Firmer pillows would have been preferred, otherwise the room was perfect for our overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

A relaxing place to stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are old and in need of updating. Lighting was poor and cords pulled out of outlets. Outlets didn't work with three pronged cords without a struggle. Unsafe area for dog walking. Good breakfast. First room had feathers all over the floor. They provided a second room after much urging. Supervisor was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

David

Traveled with pets, Traveled with family
Liked: Staff & service
The patio screen was filthy. The room cleanliness was unimpressive. The room had an unpleasant unclean smell. Very disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

terry

Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025