This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Pier Point Inn offers 55 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.
In addition to an indoor pool, Best Western Pier Point Inn provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.
Best Western Pier Point Inn is a smoke-free property.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
Hot tub
Indoor pool
Sauna
TV in common areas
Family friendly
In-room crib
In-room microwave
Indoor pool
Mini-fridge
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Porter/bellhop
Business services
1,000 square feet of conference space
24-hour business center
Computer station
Meeting room
Outdoors
On a river
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Smooth flooring in public areas
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
2 buildings
3 floors
Banquet hall
Double-glazed windows
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Bulk dispensers for toiletries
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from October 25 2021 to April 13 2026 (dates subject to change):
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 20 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Property is also known as
Best Western Pier
Best Western Pier Point
Best Western Pier Point Florence
Best Western Pier Point Inn
Best Western Pier Point Inn Florence
Pier Point Inn
Best Western Florence
Best Western Plus Pier Point Hotel Florence
Best Pier Point Florence
Best Western Pier Point Inn Hotel
Best Western Pier Point Inn Florence
Best Western Pier Point Inn Hotel Florence
Best Western Pier Point Inn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Easy check in
Front desk called to make sure everything was good with our room, which i appreciated very much
And its close to our family's vacation house
Nothing unique. Front desk manager looked at the pictures I sent of dirt , mold and debris in room. he suggested I move to another room at first I said no and then I agreed yet when I went to the other room, it was just as dirty and the night manager just rolled her eyes and said" it's not my job to do housekeeping I can't go around and check all the rooms for you to make sure you get the room you want you can go to another hotel" it was late and I'd been working and driving most the day do I asked for the king room back . Angelic was not at fault yet could have handled the situation in a more professional manner. She basically told me she didn't care what I thought that I could again for the second time go to a different hotel. I went back to my room opened up. The windows didn't use anything in the room because it was obviously not cleaned up to the Best Western standards.! I will never return to this hotel. I am my best western rewards senior citizen, and I would expect that every best western would have better cleaning standards. I have pictures that I could share.!
Friendly helpful staff. Room was clean and updated. Main downside of the room was child sized toilet. Overall, we enjoyed our stay and would stay again.
Lee
Stayed 3 nights in Mar 2025
4/10 Poor
David S
Mar 9, 2025
Very noisy, we had a staff member at the front desk very rude with me not cool
Room was nice and clean. Pool should be open later. We got chased out of the pool area 10 minutes before it was set to close. The spa water and floor around the spa was very dirty. The water was cloudy and there was a scum ring around the top. Hair all over the ground around the spa. Also, it’s very small and outdated. The sauna was out of order.
The room was clean and the beds we're comfy. Also the staff were so friendly! My favorite feature is the gorgeous view from the balcony and complimentary breakfast, many options to choose from and even have customize omelets! It was a wonderful stay and will be back.
I was very pleased with my stay here, ALL of the staff was super friendly. The room was clean, the rooms could use renovations but overall it was nice. Breakfast was good and coffee was good, usually hotel coffee isn’t the greatest but here it was good. Would recommend, again all the staff were super nice.
We loved loved the continental breakfast. Whether it was the handmade omelets or the scrambled egg - so good. The batter for the waffles was really top shelf. The little swimming pool was a hit! The hot tub was super hot! However the showers only had cold water down at the swimming pool room. The building could use a little updating but the price value was SUPER good. My only recommendation if using Travelocity is NOT to use DOLLAR rent a car. Dollar doesn't allow you to take your car back to other cities or make any modifications. Also, there were several WARNING lights on in our Dollar rental car , ha ha. So we had to go back and trade it, but they could not even let us change it to their partner Herts to get out of the bad Dollar deal. I guess ww would use travelocity again but would just make sure we didn't have dollar rent a car in on the deal. Best Western was good!
Andy
Stayed 3 nights in Feb 2025
10/10 Excellent
Verified traveler
Jan 29, 2025
Liked: Cleanliness, staff & service
Breakfast is AMAZING and the employees there did an AWESOME job with check-in and then every morning at breakfast were so helpful.
This is an old property with trees that now cover most of the river view from rooms. The fixtures such as the toilets are old style. The property has had some updating but it has not been enough. The staff however where very good as was the breakfast with made to order omelettes.