4/10 Poor
Jennifer, Gilroy
Feb 19, 2025
Disliked: Staff & service
Check in was complicated. For an office that is open from 7:30am to 9:30 pm, when we arrived at 7:25 pm the office door was locked. After I called the after hours number someone came to the door who was not happy to be doing her job. She stated that she was on lunch and complained the time of check in that they only ever have one person to work at a time.
Now 4 days after checking out my account was charged twice and when I called the desk to clear it up again I was greeted with a less than friendly response and unwilling to help resolve the problem. We will not be staying at gold beach again nor will we recommend it.
Jennifer
Stayed 1 night in Feb 2025