6/10 Okay
Christine, BEND
Apr 22, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
We had an ok stay. We reserved their king jacuzzi suite for 3 nights. The beds are really outdated, super uncomfortable and noisy eveeytime you move. But the room was huge, clean, nicely decorated and it was just a great room (other than the bed). The first night we kept hearing the sound of eater drippi h. We thought it was the minifridge because it was malfunctioning. The next day we enjoyed an awesome hot breakdast included in the stay and than went about our day. At 10:30 that night we started hearing the sound of water pouring like it was right out of a faucet. We found water pouring out of rhe light fixture on our batheoom. After calling the front desk, who responded very promptly, it was water from the upstairs bathroom shower/bathtub leaking into our room. They did not have another room of the same type to move us into but they did move us into another king room. This was a lovely room as well but again the bed was super uncomfortable and noisy. It was such a bummer but we understand things happen. The next day
Christine
Stayed 3 nights in Apr 2025