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Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
Reception
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Beach/ocean view
On the beach

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk

Explore the area

Map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪1 min walk‬
  • Seaside Aquarium
    ‪2 min walk‬
  • Seaside Civic and Convention Center
    ‪4 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Loft, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Promenade Inn & Suites Oceanfront

Seaside hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an indoor pool, Promenade Inn & Suites Oceanfront provides a hot tub and a fitness center. This beach hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary covered self parking is available on site.

Promenade Inn & Suites Oceanfront is a smoke-free property.

Mo's Seafood & Chowder - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 7 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided

We should mention

24-hour pool access

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

6.8
Rating 10 - Excellent. 641 out of 2046 reviews
Rating 8 - Good. 413 out of 2046 reviews
Rating 6 - Okay. 355 out of 2046 reviews
Rating 4 - Poor. 315 out of 2046 reviews
Rating 2 - Terrible. 322 out of 2046 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check it out!!

The building is old but the rooms have all been updated and are large and well equipped. We had an amazing ocean view that I included pictures of and a lovely three night stay. The staff is kind and helpful and the location is IDEAL. We never drove anywhere. Just walked all weekend. It was off season so no crowds and it was perfect!
Stayed 3 nights in Feb 2025

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service
Property was nice, needs some deep cleaning on inside and outside. Needs hot tub and pool cleaned more often, had sand in the bottom of the hot tub and pool was cloudy, Room was nice but needs deep cleaned, bottom of front door had gap and cold air coming in. Stove was older, plexiglass on deck needs cleaning. Bathtub faucet was extremely hard to turn on and off had to smack it to shut off, took both hands to pull out to turn on.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Me and my girlfriend stayed here, was amazing, elevator access, walking distance to all the stores and the beach
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Rondo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice christmas gift from Mom and Dad

The staff was friendly and communicated very well about our stay. Cold stormy night just like we like it. The room was perfect for our family and had all the needed equipment for the kitchen which helps saves money. This hotel is good value for being ocean front.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a beautiful view and great balcony area. We also really enjoyed the pool and hot tub area. We had a great time. Also super easy walking distance to the beach and bars and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina, Portland

Stayed 2 nights in Jan 2025

8/10 Good

jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and quiet. Staff was friendly. The eleavator could hae been better.
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

4/10 Poor

Janae'

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I hate leaving reviews but these things need to be looked into considering the price you’re paying. Kitchen oven had no indicators to know where you’re setting the heat to. So the oven was useless. Stove we eventually figured out after messing with it for a while. We stayed during the week days and staff was pretty much unavailable.. we would call front desk for more towels 5-7 times (not kidding) no answer. Went to the front desk, stood there for about 5-7mins, could hear people in the back but no one came to the front to help. Called again in the morning, finally someone answered and he said it would be 30mins before we could get towels.. it was completely dead so we didn’t understand why it would take so long. Overall not too bad just wish there was more service available. No house keeping the entire 3 days we stayed. I had to ask for extra trash bags, laundry bags, towels ect. Room wasn’t that bad but a lot of things need to be updated. I personally wouldn’t stay here again
Stayed 2 nights in Feb 2025

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Just a rundown property
Stayed 3 nights in Jan 2025

8/10 Good

Roger

Traveled with family
For the cost of the room, it was a great value. We had a nice room with an ocean view balcony at a very good price.
Stayed 2 nights in Jan 2025

6/10 Okay

Heidi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The view is amazing. Unfortunately, we were surprised to discover that the large venting system for the pool was outside directly below our "delux" room, so we couldn't begin to hear the waves, all we could hear was the venting system. There was a deck we could sit on, but the glass panels were so filthy it was impossible to see the beach if we sat in the deck chairs. The bed was super firm, too hard for my back. We paid for the kitchen, and we used it. However, only 2 of the stove burners worked, and all of the labeling on the knobs was worn off so it was difficult to tell which burner we were trying to use, and impossible to tell how high the temperature would be (low, med, hi). The burners all sat crooked, too. There were no supplies for baking or cooking, other than nice pans. There were no measuring cups, measuring spoons, mixing bowls, or any oven-safe dishes. So even though it comes with an oven, there was no way to use it. The kitchen had plates and silverware for 3 people, so even through there was a dishwasher, we hand washed just to have enough for the next meal. The bathtub feels like you're going to fall through it. It's flimsy and narrow, and the bottom moves when you stand in the shower. Communication with the housekeeping staff is terrible. The front desk sent us daily automatic texts offering assistance, but they do not pass on the messages or requests that you send them to the housekeeping staff. We won't be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy to see this oceanfront hotel in great shape again! I know they are still working on a few things and training new staff, but they are doing a great job! Shout-out to the new ownership and new staff who show they're making the stay here great again!
Stayed 1 night in Feb 2025

8/10 Good

Hannah

Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Trista

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sraff was very helpful and kind. They run der innovation, so my fireplace didn't work. That was very disappointing.Other than that, everything was very nice
Stayed 2 nights in Jan 2025

2/10 Terrible

James Rice

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the view of the beach and ocean. We paid $20 for early check in. We asked if the room was ready, the hotel clerk said "yes"! We had paid $45 for an upgrade ... from WHAT??? We (two disabled senior women) moved our cart FULL of our belongings to our room. Settling in, we found LOTS of problems. We did not have the strength to move everything again. The room was DIRTY, carpet not vacuumed, found a polaroid picture taken of a girl in the room ... sometime before us. Stove top, oven,(did not use) kitchen floor disgusting, carpet laid over hole in floor ... tripping hazard. Had planned on an Epsom salt bath ... no way we would get in that tub! We put a bathmat on the bottom and showered. I have spent a RIDICULOUS amount of time trying to contact the hotel with no luck. Many different phone numbers given to me by There is NOT a LIVE person to speak to. One person that answered hung up on me as soon as I mentioned a complaint. His name was Hector. I would HIGHLY recommend NOT STAYING AT PROMENADE INN & SUITES OCEANFRONT SEASIDE o Oregon. We are going to have to make a road trip to talk to someone. I personally spoke to a girl when checking out and gave her a list of complaints. She said someone would call. It's been a week ... haven't heard a word. Very disrepectful.
Stayed 3 nights in Jan 2025

8/10 Good

todd

Traveled with family
Liked: Cleanliness, staff & service, amenities
Paul at the front desk was GREAT!
Stayed 1 night in Jan 2025

6/10 Okay

stacie

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Shannen

Liked: Staff & service, room comfort
Disliked: Cleanliness

Traveling solo, just be careful.

So I will start with the Pros because it was a great stay overall and I will return. Great location, front desk staff was amazing! Cons - honestly I felt unsafe getting to my 5th floor room. The hallway was dark. I didn't realize my room was booked in between 2 other adjoining rooms and the parties in both rooms were together because they kept going from one room to the next. Traveling alone, I wish I would have known about this. I ended up having doordash dinner because I was afraid to leave at after dark. Throughout the stay one of the rooms kept knocking on my adjoining door, both late at night and early in the morning. Place was pretty run down, dishwasher didn't work, toilet was clogged when we got there, and there was something on the ceiling that honestly looked like dried blood. Also there was no latch lock on the door - 1/2 of it had been removed which was unsettling. Again the location was everything & the view was spectacular! I will return but now I feel I have more knowledge and will plan my days (and nights) accordingly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dominic

Stayed 2 nights in Jan 2025