2/10 Terrible
Kailey
Traveled with partner
Oct 9, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decided to stay here for my one year anniversary with my boyfriend as it was closely located to the parks and due to the last minute plan we weren’t able to spring for a Disney Resort without breaking the bank. Let me tell you, I wish I spent the extra money because this hotel was truly terrible. We were located in the Linai area which is off the side from the check-in building. The entire part of this building smelled of mildew! The floor in our room was cracked. You couldn’t take a shower without flooding the bathroom floor and on top of that I hope you don’t plan on having a hot shower after the parks because my water was cold!! They gave us the wrong room the first time and when I went back to the desk they brushed it off by saying that the room was mislabeled. Unsure why this hasn’t been fixed by the property and doubt this is the first time it has happened. Also, was hoping for maybe something special for our anniversary even a note card in the room would have sufficed, but nothing. Would not stay here again, in fact, I am extremely dissatisfied to the point that I wish I could get my money back because what I spent is nowhere near worth the horrible experience I had.
Kailey
Stayed 2 nights in Oct 2025
























