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Best Western Orlando Gateway Hotel

3.0 star property

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Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served, American cuisine
Daily buffet breakfast (USD 17.56 per person)
Standard Room, 2 Double Beds, Patio, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
$85
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
7299 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪12 min walk‬
  • Place, Universal’s Volcano Bay
    ‪1 min drive‬
  • Place, Universal Studios Florida
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (View)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (1st Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (View)

7.4 out of 10
Good
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Patio, Poolside

Standard Room, 2 Double Beds, Patio, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Patio, Poolside

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Orlando Gateway Hotel

3-star hotel in Florida Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Orlando Gateway Hotel offers 298 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Orlando Gateway Hotel features 2 hot tubs, an outdoor pool, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 2550 square feet (237 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Orlando Gateway Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sharky & Jack's Bar&Grill - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Sharky & Jacks Bar &Grill - This bar specializes in American cuisine. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17.56 for adults and USD 12.24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sharky & Jack's Bar&Grill
  • Sharky & Jacks Bar &Grill

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,550 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Oversized vehicles are not permitted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.
  • Resort fee: USD 15.75 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17.56 for adults and USD 12.24 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Gateway Hotel Orlando
Best Western Hotel Orlando Gateway
Best Western Orlando Gateway
Best Western Orlando Gateway Hotel
Best Western Orlando Hotel
Gateway Orlando
Gateway Orlando Hotel
Orlando Best Western
Orlando Best Western Gateway Hotel
Orlando Gateway Best Western
Best Western Gateway Hotel
Best Western Gateway
Best Western Orlando

Best Western Orlando Gateway Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1143 out of 2341 reviews
Rating 8 - Good. 493 out of 2341 reviews
Rating 6 - Okay. 289 out of 2341 reviews
Rating 4 - Poor. 175 out of 2341 reviews
Rating 2 - Terrible. 241 out of 2341 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the area, it’s close to everything we like to be around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angenlika

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia, Orlando

Stayed 2 nights in Jul 2025

2/10 Terrible

Joshua

Stayed 2 nights in May 2025

2/10 Terrible

Kennady

Disliked: Cleanliness, property conditions & facilities
This property was extremely unclean and did not match the photos at all. The pictures are very misleading, especially in terms of cleanliness. The bathroom floor had hair and crumbs scattered around, and the mirrors were covered in grime, as if they hadn’t been wiped down in days to weeks. It appeared the bathroom hadn’t been properly cleaned at all—there were even used sanitary products left behind from a previous guest. The hallways were extremely outdated, and the room itself felt damp and musty, making it uncomfortable to sleep in. The bathtub also had visible dirt and buildup. I strongly recommend spending a little more for a place that meets basic hygiene and cleanliness standards.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean , front desk and everyone in the hotel was very helpful and nice.
Stayed 2 nights in Jun 2025

8/10 Good

Grisel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great place and clean
Stayed 1 night in Jun 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Mt Vernon

Stayed 3 nights in Jul 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a room with yourselves via the App Hotel.com for the event of 12th June 2025 as I was due after travelling from Norfolk Virginia via Philadelphia. Unfortunately upon landing at Philadelphia I learned that the onward flight to Orlando was cancelled. After much confusion and amongst the 100’s of other passengers in the same situation I realised I wasn t going to get to Orlando that evening. At 18.24 12/6 I called the hotel and spoke to Yash and advised the above' He said the reservation would be cancelled. No charge. Don’t worry about it. I heard nothing som on 17/6 8.05am I rang and spoke to Evelyn, who stated no show charged but released security deposit, charged as a no show. She said she will speak to yash who is the night manager get him to ring but he may not be able to dial International. I provided my Email address she said he would email To date i have heard absolutely nothing from Yash or Evelyn despite your promises. i have left 8 messages on the Hotel App where you claim you will respond by email, I have disputed the transaction based on the above conversation - yet you have invited I be charged You have refused as refund
Stayed 1 night in Jun 2025

4/10 Poor

Juan B

Stayed 1 night in Jul 2025

8/10 Good

Quan

Stayed 2 nights in Jul 2025

6/10 Okay

Alvaro

Stayed 3 nights in Apr 2025

2/10 Terrible

Gregory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in bathroom, some ones fake eyelashes on bed , vomit on chair, clumps of hair on floor , dust balls hanging from ceiling, room phone disgusting and did not work, the baby crib we requested was over used beat up and had chipped paint and dark scratches they did not clean it when they brought it I had to clean it myself and the mattress was as thin as a plank. Let’s not talk about the resort fees I was obligated to pay and they hold an incidental fee from your card that they don’t discuss with the guest. I will be posting a review in every social media platform and contact who ever I have to to report this problem.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not book rooms here again.

Terrible place to stay. One of the rooms had severe moisture damage to the ceiling. AC could not keep up, most of the time it felt like it was blowing warm air. Beds were uncomfortable and I'm not sure they even changed the bedding. They said they did, but the dirt and hair on the sheets said different.
Stayed 8 nights in Jun 2025

8/10 Good

kevin

Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriel Drumond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Iv

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Bethzaida, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we’re perfect
Stayed 1 night in Jun 2025

4/10 Poor

Sabina Miel

Traveled with partner
Disliked: Property conditions & facilities
The staff was okay it’s just I had to move to 3 different rooms for my stay because the shower was cold in the first room, 2nd room was flooding with water and smelled like strong smoke, and the 3rd room was okay and finally came with a microwave. I didn’t like the idea of moving to different rooms it would’ve been nice if i stayed in a room that’s good within my 3 nights of staying there.
Stayed 3 nights in Jun 2025

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was a nice property but at 6:00am a guest came into my bedroom. I was immediately startled. She apologized saying that it was supposed to be empty. Later than morning the maid tried to enter apologizing again. At 9:15am, another maid used her key to get in the room, what a morning. We were scheduled to be at the track all day, so i was not happy. They compensated the resort fees $31 plus dollars. Don't know what to say about the security and the attentiveness of the staff. Manager said computer issues but front desk never said anything
Stayed 2 nights in Jun 2025