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Candlewood Suites Lake Mary, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Lake Mary, an IHG Hotel

Exterior
Property amenity
Outdoor pool
Reception
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
1130 Greenwood Blvd, Lake Mary, FL, 32746
  • Greenwood Lakes Park
    5 min drive
  • The Legacy at Alaqua Lakes
    5 min drive
  • Lake Mary Farmer's Market
    6 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    40 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, laptop workspace, blackout drapes, soundproofing

Studio Suite, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, soundproofing

Studio Suite

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 559 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility Tub)

Room amenity

Room, 1 Bedroom, Accessible (Mobility Tub)

  • 320.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $99
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$111 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Candlewood Suites Lake Mary, an IHG Hotel

Lake Mary hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Candlewood Suites Lake Mary, an IHG Hotel offers 123 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Lake Mary, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 301 square feet (28 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

Candlewood Suites Lake Mary, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 301 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Doors to hotel get locked at 11 PM. Guests will need to use the intercom system located at the entrance for access.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Lake Mary
Candlewood Suites Hotel Lake Mary
Candlewood Suites Lake Mary
Lake Mary Candlewood Suites
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Suites Lake Mary Hotel

Candlewood Suites Lake Mary, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 987 reviews" "
Rating 8 - Good. 275 out of 987 reviews" "
Rating 6 - Okay. 128 out of 987 reviews" "
Rating 4 - Poor. 62 out of 987 reviews" "
Rating 2 - Terrible. 79 out of 987 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 7 nights in Sep 2024

2/10 Terrible

Glenn

Disliked: Amenities
Not what I was looking for peace and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederique

Stayed 1 night in Aug 2024

10/10 Excellent

Alan, Hialeah

Stayed 1 night in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood has been my goto in Lake Mary for the past few years now, and it has maintained a good, clean, safe, quiet atmosphere. It's the perfect fit for me and at a good price point. There are also plenty of great dining options within 15 minutes drivining distance in any direction, my girlfriend and I are always discovering new go-to eats in the area! Staffing has always been wonderful as well! I think the main areas for improvement are the following: Front desk needs to convey more accurately/clearly to housekeeping when a guest has requested late checkout, theres been a few times where I've gotten late checkout and was looking forward to sleeping in a little longer but was awoken by housekeeping at my door despite the do not disturb sign on the outside of my door. The pool could be cleaned of debris a bit more often, they leave the nets in an accessble area and I've opted to just clean it myself from time to time to help out lol, hasn't really bothered me but I can imagine some guest being upset by this. The candlewood shop stocked more often and more fully with slightly lowered pricing, its one of my favorite things about Candlewood and I use it almost every time I stay but the pricing can be a little absurd, I know you've gotta make money so even a slight decrease of 50c on some items would go a long ways.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service start to finish. Very happy with our room, very spacious, clean and comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Marion

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was conveniently located for my needs. The room itself has a good layout. Stuff is super nice and helpful and the only reason the rating is higher. Unfortunately the property needs a serious maintenance overhaul. Our first room was ice-cold and smelled like its been soaking wet for days/weeks, even the bedding felt damp, and the dust behind the bathroom door has a dirty touch that looked like mold and wetstains on the ceiling and lampshade. I vented the room for an hour, but the small did barely go away. They might have had a previous water damage and it might not been all taken care, after seeing three tiny bugs on the bed I requested another room. The front desk immediately took good care of us and sent me to another room, which I couldn't get in because the lock was broken. The next room was on a different floor and smelled a lot better, but even here the room and floor had a musty scent. I vented for a while and it was ok. The room and furniture were in much better shape than the first room. The only issue in this room was that after a few hours, the AC started to rattle and woke me at 5 am, turning it off and on fixed the issue. I appreciated that it had a small kitchen and plenty of work space for me and my husband. This place has great potential and it's priced well and associated work hard. The outdoor area is kept well and it's in a safe neighborhood. I wish my original check-in experience had been different because it hate writing a negative review
Stayed 2 nights in Aug 2024

10/10 Excellent

DeMarkis

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Never stayed here before, check in was super quick and easy. The woman at the front desk was incredibly kind and helpful and we were in our room 10 mins after 3.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt, Melbourne Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT CUSTOMER SERVICE!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazznae

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Marques

Liked: Amenities
Great conditions
Stayed 1 night in Aug 2024

10/10 Excellent

Pingyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Corena

Traveled with family and small children
Disliked: Cleanliness, amenities
Property does not look the way the pictures show. Update is much needed. An additional security fee was charged at check in (no worries for me) but was not aware. Room smelled very old and molding. Carpet and curtains were damp and smelly. Bathroom door could barely close made loud noise when closing. Small store was ok charged after but could've found space for free breakfast at least. Area is good but full building needs a complete update.
Stayed 2 nights in Jul 2024

8/10 Good

Winyfredo

Stayed 1 night in May 2024

10/10 Excellent

Francisco

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Will definitely stay the next time we come to this area
Stayed 1 night in Jul 2024

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the desk staff! They were so courteous and polite! Our room was excellent! We really enjoyed our stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent staff. Room was clean and comfortable
Stayed 1 night in Jul 2024

2/10 Terrible

Tyreke

Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming is an understatement
it smelled and looked terrible. Honestly was not the same as advertised. The rug smelled moldy and wet the room stinked the whole hotel lobby stinked. didn’t even last an hour before I checked out definitely disappointed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew, Dacula

Stayed 2 nights in Jul 2024

6/10 Okay

Todd

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarettes and major highway is real close causing some noise issues at night.
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted the pool for a night swim
Pool was adequate, just had a bit of leaves in the water.
Stayed 1 night in Jul 2024