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Castle Hotel, Autograph Collection

4.0 star property

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Photo gallery for Castle Hotel, Autograph Collection

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Creator video
Bar (on property)
Lobby
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$137
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
8602 Universal Boulevard, Orlando, FL, 32819
  • Place, ICON Park
    ‪3 min walk‬
  • Place, The Orlando Eye
    ‪5 min walk‬
  • Place, SEA LIFE Orlando Aquarium
    ‪5 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Hotel, Autograph Collection

Orlando hotel connected to a shopping center, walkable to The Orlando Eye
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Castle Hotel, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in May 2022.

Castle Hotel, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zac

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is very charming hotel the ranks up against the giant resorts. Differently will be back to enjoy it again.
Roof top pic of the Orlando eye.
Early morning pic from the roof top. Just breath taking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

donna

Stayed 2 nights in Oct 2025

10/10 Excellent

Clifford

Stayed 1 night in Oct 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the ice machine was out of order on our floor, this was a really nice hotel. Mauricio the bartender was FANTASTIC. He was very personable and gave amazing service. This is actually the 2nd time we stayed here. I would definitely recommend.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a tower room weeks in advance and when I checked in the front desk gave me a regular room. The lady was extremely rude and told me to call orbitz since I paid orbitz. When orbitz called the hotel the lady would not authorize a refund for the difference in room prices. The room was run down, musty, mirror coating was peeling off in the bathroom and the room had a weird high pitched humming noise in the wall that sounded like faulty electrical wiring. My daughter couldn't even sleep between the high pitched noise, sound from the ice machine in the room next to us and the gap under the door allows all outside hallway noise to come in.
Stayed 3 nights in Oct 2025

6/10 Okay

Brent

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property definitely stands out with its unique castle-inspired design — it’s a fun touch that gives it some character. Overall, the hotel isn’t bad, but it leaves quite a bit to be desired. For the price, I expected a little more: only one elevator was working during my stay, and the room wasn’t as clean as it should have been. The beds had stains and were uncomfortable, which was disappointing. On the positive side, the shower was really nice. I’d give this place a solid C overall.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well stocked, and the staff is amazing. This is my second time here and I will be back.
Stayed 1 night in Oct 2025

8/10 Good

Molly, Oldsmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easily accessible to lots of restaurants and bars. Daily parking rate seemed a bit excessive.
Stayed 2 nights in Oct 2025

10/10 Excellent

YOLINETTE

Stayed 1 night in Oct 2025

8/10 Good

India-Marie, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room service lacked attention to detail which was shocking. Also, housekeeping staff member was rude. I asked for a late check out, i stood atcthe front desk as the agent got on the radio to advise housekeeping of my request and 10 minutes later, they were at me door knocking. Despite my telling them i have a late check, he would not leave the door. It was uncomfortable and embarrasing.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 parking was the only thing we didn’t enjoy it was overpriced
Stayed 1 night in Oct 2025

10/10 Excellent

Maritza

Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, convenient location if you are going to the parks. Rooms were clean and they lean into the theme. Staff was helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly | Pleasant | Great Location | Friendly Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Joran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at an incredible value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Reinaldo Remy

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area
Stayed 1 night in Sep 2025