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Castle Hotel, Autograph Collection

4.0 star property

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Banquet hall
Room, 2 Queen Beds, Tower | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Bar (on property)
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • SEA LIFE Orlando Aquarium
    ‪7 min walk‬
  • Madame Tussauds
    ‪7 min walk‬
  • The Wheel at ICON Park™
    ‪7 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Tower

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Tower

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Caribe Royale Orlando

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (3798)
The price is $231
per night
$299 total
includes taxes & fees
Mar 7 - Mar 8
Caribe Royale Orlando

About this property

Castle Hotel, Autograph Collection

Orlando hotel connected to a shopping center, walkable to The Wheel at ICON Park™
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Castle Hotel, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in May 2022.

Castle Hotel, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 27 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 14 for children
  • Uncovered self parking fee: USD 27 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 998 reviews
Rating 8 - Good. 200 out of 998 reviews
Rating 6 - Okay. 90 out of 998 reviews
Rating 4 - Poor. 50 out of 998 reviews
Rating 2 - Terrible. 41 out of 998 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Luisa, DALY CITY

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice enjoyable stay. The breakfast buffet was delicious and the staff all very attentive. The only down point is the night unrelated to the property but during our stay were two little kids running and screaming playing at 12am waking us up only to find out they were left unsupervised and rooming next to us.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our one night stay
We absolutely loved our stay. The hotel is beautiful and the art/style was eye catching. Our room was clean, although we didn't do any upgrades, I love that it would have been easy to add them from the website. We will be coming back!
Stayed 1 night in Nov 2024

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Stayed 3 nights in Nov 2024

10/10 Excellent

Cooper

Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money held
There’s a $50 daily fee they don’t mention until you arrive at the front desk, the money comes back to your card after you stay but just a heads up if you’re fine with extra money being taken out of your bank account and held.
Stayed 2 nights in Nov 2024

2/10 Terrible

Darin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed at the hotel last night me and my wife and unfortunately had a disappointed experience, I couldn't get a good night sleep due to something biting me through the night, I tried to ignore it at first but it got worse and left me feeling itchy and restless, on top of that the floor between the carpet and the tile had a squeaky spot that made noise every time we walked over it which became really irritating, I expected more comfort and cleanliness from a hotel stay, i’m hoping management addresses these issues
Stayed 1 night in Nov 2024

10/10 Excellent

Trai

Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, close to Icon park
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Derrick

Liked: Cleanliness
Disliked: Staff & service, amenities
The carpet in room was wet/damp from them shampooing the carpet the day before.they suggested putting in blower to dry the carpet why we was out but never happened. My wife went to speak to the front desk and they told her the could give us a room but of less value than the one we had purchase and couldn’t refund us the difference of the room. The customer service was very poor. It’s not worth the money the charge
Stayed 2 nights in Nov 2024

10/10 Excellent

Diaz

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
♥️
Stayed 1 night in Oct 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great on checking in. Very friendly, accommodated us since we were really tired flying all day. It was great to meet smiling faces at o7rlate check ins.
Stayed 1 night in Oct 2024

10/10 Excellent

Huong

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place..
Stayed 1 night in Oct 2024

10/10 Excellent

Melba

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fantastic property. We stay in Orlando often and this property is centrally located to every where we want to go. Will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff did not respond to our request for additional towels. We had to ask a couple of times. E also requested they clean our room but they waited until late afternoon until we returned not when they were in the hallway cleaning in the morning.
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Traveled with family
Disliked: Staff & service
Beware extra charges.
On appearance hotel and pool nice. There’s lots of hidden extra charges when paid in full and in advance which spoilt the stay. Charge a 18% service charge extra to an already paid self service buffet breakfast and extortionate room service charges and then expect additional gratuity on top of the service charge. Breakfast with service charge is 49.97 for 2 which for the quality is not good. Charge 50 dollars a night deposit so when you have 3 rooms soon adds up. If we’d stay two weeks it would have been 2100 which is immediately charged to your card unlike other hotels which just have a small pending charge. Checkout is at 11am the cleaner came 3 times to each of our rooms from 9 o clock onwards which was annoying and unnecessary.
Stayed 2 nights in Sep 2024