4/10 Poor
James Tyler
Traveled with family
Feb 7, 2025
Disliked: Property conditions & facilities
We arrived at the hotel at about 12:30 am. The person checking us in told us they had overbooked the two queen bed room and offered us a king with a sofa bed. Since that was all they had we took it thinking the bed had already been made. Nope, she told us she would grab us linens to make the bed up. Not what we rrwlly wanted to do after traveling all day. The sofa bed was extremely uncomfortable. You could feel the springs coming through the mattress. The room had been cleaned but there was a feeling of it just being very used and worn down which made it feel dirty. The king bed was comfortable but I woke up to a few bug bites. It was a hotel we used as a place to grab a few hrs rest before we left for the port. The hotel was convenient to the airport location, and we chose this hotel for the transportation feom airport to hotel. Unfortunately, the shuttle stopped running at 10pm. So if you need a ride after hours, grab a taxi or uber/lyft.
James Tyler
Stayed 1 night in Feb 2025