See all properties

Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Outdoor pool, sun loungers
Exterior
Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪18 min walk‬
  • Camping World Stadium
    ‪4 min drive‬
  • Tinker Field
    ‪5 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 329 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Living area | 48-inch LCD TV with premium channels, TV

Suite, 1 Bedroom, Kitchen (Dining)

  • 652 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 328 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

DoubleTree by Hilton Hotel Orlando Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1873)
The price is $119
per night
$134 total
includes taxes & fees
May 14 - May 15
DoubleTree by Hilton Hotel Orlando Downtown

About this property

Crowne Plaza Orlando - Downtown by IHG

3.5-star hotel in Lake Dot
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Downtown by IHG provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 6600 square feet (613 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 3.00 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Orlando - Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 283 reviews
Rating 8 - Good. 50 out of 283 reviews
Rating 6 - Okay. 27 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 19 out of 283 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Pablo

Stayed 1 night in Jan 2025

4/10 Poor

Akila

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a false advertisement property. I picked this room for the balcony and jetted tub in the bathroom and neither were there. The balcony was closed with a sign that said “this door is to remain close at all times” but on the photos of the property that wasn’t made clear. Then the bathroom was shown as a jacuzzi but it was a regular tub. I was very disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and excellent accommodations. Will Definitely book again. The pictures are a accurate representation of the property
Stayed 2 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff very nice quiet hotel. The $25 a night to self park your own car is my only complaint
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhadames, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff in reception and valet parking area! The restaurant is ver good
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, comfortable and close to everything. The only thing I didn’t like was that I had a $20 credit per day for soft drink and food and I never got that credit.
Stayed 2 nights in Jan 2025

10/10 Excellent

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice hot tub
Stayed 2 nights in Jan 2025

6/10 Okay

Taras P, Burlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room away from the elevator and ice machine. I was 1 room away from the elevator and facing the busiest road in Orlando. I slept terrible. The breakfast staff was very attentive and I enjoyed the buffet. Even though I tipped the housekeeper, I ran out out coffee on the 2nd day and creamer on the third. More attention to detail please.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
What I didn’t like is the locks on the door. The locks are old and don’t lock properly at all! There’s a large gap between the door jam & door. I didn’t feel as safe. It’s a good hotel, just the olds locks needs to replaced
Stayed 1 night in Jan 2025

8/10 Good

Daniele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not like the location Too difficult to reach. Noisy by I 4 entrance and next to the elevator
Stayed 1 night in Jan 2025

2/10 Terrible

Kristen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very deceiving, no balconies and no 20 dollar credit. Whole place smelled like mildew including towels. You can hear all noise from highway and doors slamming all night.
Stayed 1 night in Jan 2025

10/10 Excellent

Emilly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around
Stayed 1 night in Jan 2025

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, quiet👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

ronilton, malden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe nao estava incluso
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Rayshelle

Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business trip

Great place. Clean. Updated. There is a restaurant on site that was pretty good with very friendly staff and good service.
Stayed 3 nights in Jan 2025

6/10 Okay

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was put in a room close to the elevator and could hear not only the doors opening and closing but you clearly hear the elevator traveling up and down. We had to move to another room because it was do loud.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size clean room with TV and microwave with coffee in the room if you wanted it. It was a pleasant stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Bejay, miami

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge you for parking
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
For $200 I should be able to have a hot shower, it took ten minutes to get lukewarm
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in all areas were very friendly and helpful. The valet parking attendants were friendly and gave good advice on activities to do near hotel.
Stayed 1 night in Dec 2024