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Encore Resort and Water Park At Reunion by Rentyl

5.0 star property

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Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas
Luxury House, 5 Bedrooms, Private Pool (Westside) | Terrace/patio
Front of property
Full-size fridge, microwave, oven, stovetop
Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Mystic Dunes Golf Club
    ‪5 min drive‬
  • Reunion Resort Golf Course
    ‪7 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪19 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Luxury House, Private Pool (10 Bedroom Eastside)

Luxury House, Private Pool (10 Bedroom Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for House (3 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House (3 Bedroom Reunion Village)

  • 1500 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2800 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2500 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2600 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3400 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3400 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 4700 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5400 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 4600 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 6400 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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About this property

Encore Resort and Water Park At Reunion by Rentyl

5-star Kissimmee resort close to Reunion Resort Golf Course
2 restaurants, a full-service spa, and free water park access are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. Housekeeping is available on request.
Encore Resort and Water Park At Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Encore Resort and Water Park At Reunion by Rentyl features a complimentary water park and outdoor tennis courts. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 835 square feet (78 square meters) include a conference center. This luxury resort also offers an outdoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Encore Resort and Water Park At Reunion by Rentyl is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11 AM.
Finns Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Bis Grill - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Shark Lounge - Overlooking the pool, this tapas bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Home Delivery - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
On the Go Market - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • Home Delivery
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (835 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.35 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults, and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Encore Resort and Water Park At Reunion by Rentyl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 961 reviews
Rating 8 - Good. 173 out of 961 reviews
Rating 6 - Okay. 95 out of 961 reviews
Rating 4 - Poor. 57 out of 961 reviews
Rating 2 - Terrible. 77 out of 961 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2024

6/10 Okay

Tracy, Shelbyville

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Spacious
Stayed 10 nights in Dec 2024

4/10 Poor

Larissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our stay at Encore Resort on Dec 23 2024 until January 7th 2025 was extremely disappointing. Upon arrival, the first home they assigned us was unacceptable, so we had to request a different one. The second home was slightly better but still far from what we expected. The house they offered as the "only option available" was filthy despite their promise to clean it. The carpets were extremely dirty, with trash scattered throughout the house, including under the beds. Shockingly, we found packages and even a cigar under one of the beds! An underwear from a past guests was found in the washer! The towels provided were dirty on the very first day, forcing us to wash them ourselves. The same went for the bed sheets—they smelled bad, had hair on them, and were so wrinkled it was obvious they hadn’t been cleaned. The kitchen was also filthy, with dirty floors, grimy cabinets, and even the limited kitchen gadgets provided were in terrible condition. This house was supposed to accommodate around 20 people, yet there weren’t nearly enough kitchen supplies. What little was provided was outdated and unusable. The worst part of our stay was the overall dirtiness. The entire house was so dirty that we were uncomfortable walking barefoot, especially on the carpets in the bedrooms. Encore Resort’s lack of cleanliness and attention to detail made our stay unpleasant and stressful. I would not recommend this resort to anyone looking for a clean and comfortable place.

10/10 Excellent

Franklin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 7 nights in Dec 2024

6/10 Okay

Genelly

Liked: Staff & service
Property was spacious and comfortable. The rug was dirty with odor and needs replacing. The blinds were broken going out to pool. We did not realize the property charged excessive fees.
Stayed 4 nights in Dec 2024

2/10 Terrible

Maziyar

Traveled with family and small children
Disliked: Cleanliness, staff & service
Terrible and rude staff. Ordered fries for kids and it took 30 mins even though there was no body there. I called ahead and asked for pool heater. During check in I asked them about it and the girl checking us in said just press the button on the heater. It wouldn’t work. I called back after and they said they have to turn it on from their side. I have 4 kids and asked to check out an hour late and they said no because they have guests checking in at 4pm. They have 5 hours to clean! Their check out instructions is basically asking you to do everything for them. What are we paying for? There is literally nothing around you for 10 mins and single lane which makes driving anywhere in traffic so much fun. Terrible!
Stayed 3 nights in Dec 2024

8/10 Good

Aiesha

Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Stayed 2 nights in Dec 2024

10/10 Excellent

Rani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

jose, orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy access to different places like Disney,and some other restaurants.the convenience to have a private pool and the water park .service was great .I have to mention that maintenance department is great fast response and very professional.thanks guys . looking forward to coming back soon
Stayed 7 nights in Dec 2024

8/10 Good

Reshma

Stayed 11 nights in Dec 2024

10/10 Excellent

Anaise

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
I loved it, we end up extending our stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Freddy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Horrible communication
Stayed 2 nights in Dec 2024

2/10 Terrible

Timothy Moore

Traveled with family
Disliked: Staff & service, amenities
The property isn’t what’s advertised here. Theres all kinds of hidden fees like you having to pay ($60 per day) to heat the hot tub and pool, the rooms being cold, no trash bags in the rooms, the tvs wifi not working, the swimming slides not being wide enough for play, etc. The shuttle is available but what they don’t tell you is that unless your going to Disney, everywhere else is pickup at 7:45 am this is the only depart time and pickup is at 6:45 which again if you planned on being at the park late, don’t bother. Refrigerators were broke and it was just an overall bad experience. Even the restaurant which they only have one, runs out of ingredients and meat too so if you plan on eating there, go early in the morning because you’re going to be out of luck later on.
Stayed 7 nights in Dec 2024

10/10 Excellent

osagie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 4 nights in Dec 2024

2/10 Terrible

fady

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was filled with worms didn’t use it ask multi times to clean it and they said they will send some one out but no one came. The house was the nastiest dirtiest place I’ve ever stayed. Do yourself a favor don’t stay here.
Stayed 6 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Nov 2024

6/10 Okay

Aubrey

Stayed 5 nights in Nov 2024

4/10 Poor

christopher, overland park

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Things we’re in poor condition in our home and had to fix things regularly throughout our stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

CARL

Stayed 6 nights in Nov 2024

8/10 Good

Landrix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great community!
Stayed 2 nights in Nov 2024

6/10 Okay

Nache

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The resort was nice but upon entering the house we stayed in there was broken furniture and dirty sheets on the bed. A faulty light switch also tripped the breaker so we were unable to use lighting and amenities in certain areas of the house including no WiFi. They didn’t come out until the next day. Also had a hard time being compensated. Had to call multiple times long after my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024