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Galleria Palms Hotel

2.5 star property

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Photo gallery for Galleria Palms Hotel

Property entrance
Sundeck
Interior detail
King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$137
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
3000 Maingate Ln, Kissimmee, FL, 34747
  • Place, Island H2O Live!
    ‪4 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Place, Disney's Animal Kingdom® Theme Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, in-room safe, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(515 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

King room with Twin Sofa bed

9.2 out of 10
Wonderful
(163 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(85 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Galleria Palms Hotel

Kissimmee hotel close to Island H2O Live!
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

Galleria Palms Hotel is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free theme park shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 28.34 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 28.34 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 8 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2268 out of 3693 reviews
Rating 8 - Good. 901 out of 3693 reviews
Rating 6 - Okay. 324 out of 3693 reviews
Rating 4 - Poor. 131 out of 3693 reviews
Rating 2 - Terrible. 69 out of 3693 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with family
Liked: Amenities
The internet was fair.
Stayed 2 nights in Oct 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night before heading to our Disney resort. The hotel was clean, quiet, and convenient. Many dining options are nearby. The hotel staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Iayala

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is good, breakfast was good and different options every morning, beds were pretty comfy, and every employee we came across was nice and friendly. Definitely would stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Yamilet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable las instalaciones muy organizadas y limpias
Stayed 1 night in Oct 2025

2/10 Terrible

Virginia

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharitza, Lakeland

Stayed 1 night in Jul 2025

8/10 Good

LOURDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have anything bad to say about this hotel. The only reason I did not give it 5 stars is because it isn’t a hotel that goes above and beyond but that’s not what you should expect for the price. It offers free shuttle to theme parks, free self parking, and free breakfast. So if you’re on a budget but still have high standards, this hotel is perfect for you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just came back again to spend the weekend here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will certainly come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and professional staff. We arrived in the late afternoon and were offered cookies while checking in. The lobby and outside area were clean and our 2 qn room was spacious and clean. Housekeeping came by to offer us towels on the second day since they do not do daily cleaning. We would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kellick, Easton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have any problems using the internet. Breakfast was good, with homemade pancake maker, eggs, sausage, along with the other typical staples like cereal, muffins, toast, yogurt, etc. Very close to the Disney parks. Very reasonable price.
Stayed 3 nights in Sep 2025

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Amberlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, the rooms were clean, and the pool was nice. However, the Wi-Fi was slow, but if you are on vacation, that shouldn't matter too much. The complimentary breakfast was good (I enjoyed the breakfast burrito and egg bites the most). The bed was good, not the best nor the worst I have slept on at a hotel, but comfortable enough. I would definitely stay here again. A very international, intergenerational hotel! Close to everything!
Stayed 7 nights in Sep 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, but I think the housekeeper could have done a better job. One of the sinks was blocked, I thought the housekeeper would notice it, but it remained the same throughout our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was good and The food was good it was a good stay
Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, good breakfast
Stayed 7 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect apart from the pool looking dirty,Good TV,good breakfast,comfy bed,big room on 5th floor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was enthusiastic and helpful. Wifi was good. Room clean. Only issue was how the entry door to the room got stuck on uneven tiles, which posed an issue in and out.
Stayed 5 nights in Sep 2025

6/10 Okay

Genevive, St. Augustine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025