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Galleria Palms Hotel

2.5 star property

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Photo gallery for Galleria Palms Hotel

Property entrance
Front of property
Sundeck
Concierge desk
King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3000 Maingate Ln, Kissimmee, FL, 34747
  • ESPN Wide World of Sports Complex
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪10 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪17 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, in-room safe, desk, laptop workspace

Double Room

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

King room with Twin Sofa bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Apr 28 - Apr 29
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About this property

Galleria Palms Hotel

Kissimmee hotel close to Island H2O Live!
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

Galleria Palms Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free theme park shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 8 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2214 out of 3719 reviews
Rating 8 - Good. 963 out of 3719 reviews
Rating 6 - Okay. 331 out of 3719 reviews
Rating 4 - Poor. 141 out of 3719 reviews
Rating 2 - Terrible. 70 out of 3719 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jan 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly.
Stayed 2 nights in Jan 2025

2/10 Terrible

JaTara, Warner Robins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very nice, very clean. Its in an incredibly convenient area and inexpensive.
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID S.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disney properties.
Stayed 9 nights in Jan 2025

10/10 Excellent

Tamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, and close to the parks.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night and clerk service was excellent. All personnel were always kind. Room was clean and breakfast was fresh every day.
Stayed 7 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Would not recommend
I stayed at the Galleria Palms Hotel for my birthday, hoping for a pleasant and comfortable experience. Unfortunately, my stay was extremely disappointing for several reasons: 1. Terrible Breakfast: The breakfast provided was subpar, lacking variety and quality. It was hardly edible, and I ended up skipping it entirely on some mornings. 2. No Refillable Water Fountains: For a hotel in a hot area, not having refillable water fountains was inconvenient and frustrating. It felt like they were forcing guests to spend more on bottled water. 3. Maintenance Issues: The shower curtain was broken, which made showering messy and uncomfortable. The water temperature was another major problem—it would randomly swing from scalding hot to freezing cold with no way to find a middle ground. Additionally, the sink was clogged, which made getting ready even more unpleasant. 4. Lack of Cleanliness: The rooms were not cleaned during my stay, which was unacceptable. Towels and toiletries weren’t replenished, and I had to ask for basics that should be standard. 5. Overall Experience: Despite being budget-friendly, this hotel failed to meet even the most basic standards of hospitality. I would not recommend staying here under any circumstances. If you’re considering this hotel, I strongly advise you to look elsewhere, even if it means spending a bit more. My birthday stay was ruined by these issues, and I would never return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sukritta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as it’s very convenient to get food and souvenir store.
Stayed 4 nights in Jan 2025

8/10 Good

Ramakoteswara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everthing the facility is neat. The staff responds well and the breakfast is good. My only dissatisfaction is the laundry is very expensive.
Stayed 6 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, solid hotel at a reasonable price. The breakfast is about average for the area. The hotel seems to cater to non-English speaking tourists which, in the breakfast area, can be trying with respect to noise levels, littering, leaving messes behind, and showing respect for those around them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 8 nights to explore Orlando and of course do 5 days at disney. Had a great stay! Room was large, updated and comfortable. Slept better than Ive slept in a hotel in a long time. Location very convenient for off disney resort. Would love to stay here again!
Stayed 8 nights in Jan 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was fantastic! very cozy and right by the parks. my only critique is they didn’t have the classic mickey waffles haha
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice breakfast. Convenient location
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Naveed, NAPERVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with clean rooms. Breakfast selection could improve. I traveled with family and right after check in to our room, two naughty girls staying in an adjoining room were making lot of noise and kept knocking on our room door playfully causing disturbance. But nothing to discredit the hotel for this. Only minor complaint I have is that the bathroom door wouldn't lock from the inside and had to use a chair to stop the door from opening. Stayed only for the night so adjusted some how. Would have asked for a different room if not for just one night. Overall a nice hotel and I would stay here again in future.
Stayed 1 night in Dec 2024

4/10 Poor

Joanne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty bathroom was gross has to buy my own cleaning products to deep clean
Stayed 7 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, clean rooms, affordable!
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, amenities
Muy limpio y el personal muy amable
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edgardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Ramyeñi fue espectacular.
Stayed 7 nights in Dec 2024

4/10 Poor

Nancymiguel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our bed was so uncomfortable that we had to check out really early, plus the fitted sheet kept coming off, it was too small for the bed, but the staff were really nice, it wasn’t worth the price we paid
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025