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Gaylord Palms Resort & Convention Center

4.0 star property

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Photo gallery for Gaylord Palms Resort & Convention Center

Experience the grandeur of this iconic hotel, set amidst beautifully maintained gardens and lush greenery.
Creator video
Enjoy the serene view of the lush courtyard from this balcony.
Surrounded by lush greenery, this serene atrium features a central water feature and a glass dome structure.
Experience the grandeur of Gaylor Palms, featuring a symmetrical facade with a central entrance and a mix of classical and modern architecture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
$348
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

Two single beds with white linens and decorative pillows, a desk and chair, and a sofa complete this stylish room.

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

Two beds with white linens, a desk, and a window offering a view of a water park and buildings.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.6 out of 10
Exceptional
(11 reviews)
  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

Relax in a spacious room with a large bed, a smaller bed, a desk, and a seating area.

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Relax in this stylish room with two single beds, a large flat-screen TV, and a bench.

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Two beds with white linens, a desk, and a window offering a view of a water park and buildings.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

Relax by the pool surrounded by lush tropical plants and a majestic blue boat.

Guest room, 1 King, Atrium view, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

Relax in this stylish room with two single beds, a large flat-screen TV, and a bench.

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Atrium view, Balcony

Relax by the pool surrounded by lush tropical plants and a majestic blue boat.

Guest room, 2 Queen, Atrium view, Balcony

9.0 out of 10
Wonderful
(20 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

Enjoy the serene view of the lush courtyard from this balcony.

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

Enjoy the serene view of the lush courtyard from this balcony.

Guest room, 1 King, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

Relax in a spacious room with a large bed, a smaller bed, a desk, and a seating area.

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

Relax in this inviting space with a large bed, desk, sofa, and TV.

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Balcony

Relax in this inviting space with a large bed, desk, sofa, and TV.

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

Relax in this inviting space with a large bed, desk, sofa, and TV.

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

Two beds with white linens, a desk, and a window offering a view of a water park and buildings.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

Two single beds with white linens and decorative pillows, a desk and chair, and a sofa complete this stylish room.

Guest room, 2 Queen, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

Relax in this inviting living room with a sofa, armchair, and coffee table, offering a view of the lush green landscape.

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

Experience the tropical atmosphere of our hotel's spacious atrium, surrounded by lush plants and palm trees.

Guest room, 2 Queen, Main Atrium view, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view

Two single beds with white linens and decorative pillows, a desk and chair, and a sofa complete this stylish room.

Guest room, 2 Queen, Florida view

9.2 out of 10
Wonderful
(65 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

Enjoy the serene view of the lush courtyard from this balcony.

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Florida view

Relax in comfort with a large bed, a stylish armchair, and a spacious window.

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(48 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

Relax in this stylish living room with a sofa, armchair, and coffee table.

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Gaylord Palms Resort & Convention Center

4-star Kissimmee hotel close to Celebration Golf Club
This smoke-free hotel features 6 restaurants, 3 outdoor pools, and a full-service spa. Additionally, a water park (surcharge), 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Gaylord Palms Resort & Convention Center features a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 406660 square feet (37780 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a health club, and a sauna. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2025.

Gaylord Palms Resort & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406,660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 928 out of 1240 reviews
Rating 8 - Good. 151 out of 1240 reviews
Rating 6 - Okay. 67 out of 1240 reviews
Rating 4 - Poor. 47 out of 1240 reviews
Rating 2 - Terrible. 47 out of 1240 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with good food options, amenities on site including a forest with alligators, turtles, snakes on display in a safe a fun way for checking out w kids. Very expensive but a great place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Taylor

Liked: Cleanliness, property conditions & facilities
Not the stay I was expecting! To start off our tv didnt work at all
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Stayed 2 nights in May 2025

10/10 Excellent

Natisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it all. Small thingscould be improved, in the laundry area on floor 6 there is no where to sit so either u leave your clothes and come back which I did and someone took my lululemon bag that I used for my laundry or u sit on a hard table. Other than that it was great. We will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!!
Stayed 1 night in May 2025

10/10 Excellent

Jean

Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 4 nights in Apr 2025

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brooke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saved the Day!

I had to make a last minute switch in my accommodations (literally within a 30min. window of time). And they were able to accommodate me. Service upon check in to check out was wonderful. They understood I was not there for vacation and accommodated my needs as such. Property staff was extremely helpful from the concierge, to parking attendant, to food delivery. Everyone was extremely friendly and made me feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda J.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic...hotel is beautifully maintained, staff was very friendly and rooms clean and comfortable!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jena

Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Chris, Minerva and Ramon at the pool front desk!
Stayed 3 nights in Apr 2025

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was a convention, so the property was loud. However, despite there being 1700 rooms (I was told when I asked) and something like 700 guests, I did not realize that half the restaurants were not going to be open. So I ended up having to drive off site multiple times for food. Their quick service is not like Disney, where there just isn't a sitting area or water stations. You supposedly get two water bottles per day, however I didn't find that until I was sent an advertisement after the trip was finished. I paid nearly $40 a day to park, which I understand was supposed to include internet and the two water bottles. But again, this may or may not be true, as I called the desk and was told that internet was an additional $14 extra per day for hotel guests. So, not as much offered for what you get on a Disney deluxe property. I can say I went in blindly, not realizing this. The biggest turn off was when the eight year old I travelled with fell on the children's water/pool area's cement steps, and I took him to the emergency room for staples, it was not even that evening by the time corporate claims in Texas was calling. No one from the actual hotel property itself ever checked in, not that I would expect them to. But claims was in a terrible rush to review the footage and cover themselves, despite being a children's area whether a child missed a step or not, hitting cement feels the same no matter where it's hit. Just seems in poor taste to have legal jump so quickly on it
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very clean with good food and great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abian

Stayed 4 nights in Apr 2025

8/10 Good

Yazid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

SAIF ALI SAIF ATEEQ

Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025