Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

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Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Lobby
Bar (on property)
Outdoor pool
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub

Explore the area

Map
11400 Marbella Palm Court, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springsā„¢
    ‪6 min drive‬
  • SeaWorldĀ® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

King Evolution Room

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Beds, Non-Smoking, Accessible

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queens Evolution Rm

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Accessible

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds

One King Bed, Accessible

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

3-star Orlando hotel close to Orlando Vineland Premium Outlets
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hilton Garden Inn Lake Buena Vista/Orlando provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4499 square feet (418 square meters) include a conference center. This family-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Garden Inn Lake Buena Vista/Orlando is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Uncovered self parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,499 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 26 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 554 out of 1152 reviews
Rating 8 - Good. 248 out of 1152 reviews
Rating 6 - Okay. 163 out of 1152 reviews
Rating 4 - Poor. 109 out of 1152 reviews
Rating 2 - Terrible. 78 out of 1152 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, the gentleman at the front desk was very professional and helpful. The hotel had an issue with the hot water while we were there but they took care of us and made things right. Very responsive.
Stayed 1 night in Jan 2025

2/10 Terrible

Tyler

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Christy

Stayed 2 nights in Feb 2025

6/10 Okay

Vanessa

Stayed 1 night in Feb 2025

6/10 Okay

Melody

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The king bed was nice. The carpet in the room needed cleaned badly. It smelled like dirty feet. The room had a yeasty smell when we walked in.
Stayed 1 night in Feb 2025

10/10 Excellent

clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we were looking for
Stayed 1 night in Feb 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to go take a shower and it had hair in it from previous guest. And hot water did not work at all. I called downstairs to inform them and they said hot water would not be restored until the next evening. I was staying there for a couple of hours to be exact 11pm to 3:30 am because I had a flight to catch. And they thought the right compensation would be free breakfast which I told them I wouldn’t be there long enough and parking. And I expressed that the betrayal in it all was KNOWING you didn’t have hot water and allowed me to check in without properly letting your customer know to give them an option. And then lying to my travel agent saying that you told me upon arrival at least have some integrity. This gave a pour taste in my opinion. I would highly recommend staying away from this property.
Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
Overall the hotel was average. They had issues with the hot water which didn’t work for 5 days straight. This was quite frustrating especially after spending hours at theme parks in the heat. ( they did provide us with free breakfast and parking for the inconvenience. The first room they had placed us in also smelled really odd, but the staff was really friendly and accommodated us in another room.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water. Couldn’t shower. Horrible experience
Stayed 1 night in Jan 2025

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025

10/10 Excellent

baker

Stayed 7 nights in Jan 2025

10/10 Excellent

ARACELIS, HIALEAH

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Wine and Dine- it was fine.
Stayed 1 night in Nov 2024

6/10 Okay

Banny

Disliked: Staff & service
Was ok I don’t agree with additional charge for external company ( Not Hotels.com or Hilton gardens ) about a parking too expensive compare with other hotels when charge $60 dollars 2 nights , some hotels does not additional charge or $50 per 2 nights at the most Front desk and breakfast employees not friendly at all
Stayed 2 nights in Feb 2025

4/10 Poor

Eric

Traveled with partner, Traveled with pets
Upon arrival was notified there is no hot water throughout the property and wasn’t sure when it would be back. Next day was notified 30 min prior to then shutting off all water til 1pm. Came back after a long day at Epcot expecting to be hot water and still none. Will not recommend this property and not come back.
Stayed 2 nights in Feb 2025

4/10 Poor

Dakota

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I do not mormally write bad reviews on the account of maybe it was just a bad day for whomever was involved. However, this property needs attention. The staff were great, and up to Hilton standards. This differs however for the property itself. Upon check in, were greeted with a great lobby that is beautiful. We had a little bit of trouble finding parking ($27 surprise fee for parking which i will admit was my fault that i missed on the website) Once you get to the room, this changes. We had an extremely late check in due to our travels. Once getting to the property about 1am, all I wanted was a hot shower and to hit the bed before experiencing Disney the following morning. When we got into the room, the night stand lights did not even work and were flashing like a strobe light on that one that did. We went into the bathroom where not only the water pressure was HORRIBLE, the faucet in the tub AND the sink were broken. You could barely turn the handle to get water on and when you finally manage to, the pressure is very weak. The mattresses are a matter of opinion, i understand, but they are horrible in my eyes. (Are spring mattresses still a thing??) Anyways, i will not be recommending this place to anyone and starting to rethink my stays with the Hilton brand in general after the last few stays. There is alot of competition out there that is of better quality that i feel my family and i will enjoy a bit more.
Stayed 1 night in Jan 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were informed by the front desk there was no hot water in the entire hotel! Looking at past reviews, this has been an issue for months. The pool was dirty and hot tub not working. The front desk did not offer a discount or accommodation. I took it upon myself to go next door and was fortunately able to get them to transfer my room to the Hilton next door. Parking was $27 and not disclosed before arriving. Do not recommend.
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of water pressure in the sink and shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scartfeuze

Liked: Cleanliness
There is no hot water in the shower
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

10/10 Excellent

Karyl

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Feb 2025

4/10 Poor

Monique

Liked: Cleanliness
There was no hot water and the air conditioner wasnt working properly
Stayed 1 night in Feb 2025

10/10 Excellent

debbie

Stayed 2 nights in Jan 2025