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Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

In-room safe, desk, laptop workspace, blackout drapes
Reception
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Gym

Explore the area

Map
11409 Marbella Palms Ct, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    2 min drive
  • Disney Springs™
    6 min drive
  • SeaWorld® Orlando
    6 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Queen Beds with Sofa Bed

Suite, 2 Queen Beds with Sofa Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds with Sofa Bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Accessible Family Suite

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Accessible Suite, 1 King Bed with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Accessible Suite, 1 King Bed with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Accessible Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Accessible Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Dec 11 - Dec 12
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About this property

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Orlando hotel close to Orlando Vineland Premium Outlets
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (45 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 26.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Orlando Lk Buena Vista Area Hotel
Holiday Inn Express Lk Buena Vista Area Hotel
Holiday Inn Express Orlando Lk Buena Vista Area
Holiday Inn Express Lk Buena Vista Area
Express Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lake Buena Vista

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1127 out of 1766 reviews" "
Rating 8 - Good. 345 out of 1766 reviews" "
Rating 6 - Okay. 136 out of 1766 reviews" "
Rating 4 - Poor. 70 out of 1766 reviews" "
Rating 2 - Terrible. 88 out of 1766 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. I love the good breakfast and the rooms are always clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Selvyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time in this hotel. We like it, i definitely recommend it
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, everything was great. My only issue was that I had a party of five and there weren't enough towels and washcloths. I did go to the front desk and request more, I was told that more would be brought to me but they never did bring any to the room. I ended up washing the ones that we had. That was a little disappointing, but it didn't ruin our stay. The breakfast buffet was awesome and so many choices. Staff was polite and professional. I'd definitely book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

VENKATA JITENDRA KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Donnel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all this hotel was well worth the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
I was amazed at the quality for the price of this hotel. It was clean, welcoming, and the free breakfast was actually a full continental breakfast. My only issue was they didn't tell you until after you booked that there was a fee for parking. Other than that it was perfect. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except breKfast
Great friendly staff and more than enough options for breakfast if you are there early enough, We went an hour prior to breakfast being over and eggs, biscuits and oatmeal were all out and the staff said they were not making more. So if you eat it is good but go early or you won’t get anything more than a bowl of cereal, cinnamon roll or toast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Deborah, Sebring

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Air did not cool. Hot in room. Tv had sound and no video. Breakfast was crowded and service slow to replenish food. Closed early. When I said something to the front desk they offered no apology. Just wrote down the room number and said okay. First visit to this hotel was good. This visit I was not happy at all. Elevators were also very slow and crowded and being on top floor was tough.
Stayed 1 night in Aug 2024

10/10 Excellent

Darius

Stayed 2 nights in Jun 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were is a room by the roof where they were doing some type of repair with tar That is all You could smell In the room. It was nauseating.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Need work
It was good, but the bathroom was a little dirty and I found a bunch of hair next to the bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will be coming back to stay again soon
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and reasonably priced. Staff was pleasant and efficient.
Stayed 1 night in Aug 2024

10/10 Excellent

Princess

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

NAYDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
mattress was sagging and all pillows were too firm...some should be softer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marissa, Dorchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great staff.
Stayed 4 nights in Aug 2024

2/10 Terrible

vanessa

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cesia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kimberly, Waynesboro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel hallways were very hot so it was uncomfortable when we were bringing luggage in and out. Staff also made me walk back out to my car (with two small children) to put a parking pass in the car. It was a long day of travel so that wasn’t convenient. Pool had no towels and was dirty and pool wasn’t clean.
Stayed 2 nights in Aug 2024