Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
5 restaurants, breakfast, lunch, dinner served; American cuisine
Suite, Multiple Beds | 1 bedroom, in-room safe, desk, blackout drapes
Property amenity
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking available
  • Pet friendly
$146
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪2 min drive‬
  • Epcot®
    ‪6 min drive‬
  • Disney's Hollywood Studios®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

Suite, Multiple Beds

7.4 out of 10
Good
(432 reviews)
  • 450 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

7.8 out of 10
Good
(90 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds

7.2 out of 10
Good
(36 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

7.4 out of 10
Good
(296 reviews)
  • 450 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 900 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Twin Bunk Bed

Similar properties

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5-star Orlando hotel close to Disney Springs™
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Orlando Suites - Waterpark by IHG features a water park, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Resort Orlando Suites - Waterpark by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Gym
  • Heated pool
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 73.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1519 out of 4086 reviews
Rating 8 - Good. 732 out of 4086 reviews
Rating 6 - Okay. 719 out of 4086 reviews
Rating 4 - Poor. 463 out of 4086 reviews
Rating 2 - Terrible. 653 out of 4086 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Balram

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Work in progress..

What we thought was going to be fun idea for our little ones to play at the pool turned out to be a not so great idea. The property is undergoing construction. Dont get me wrong the property has a lot of activities to choose from but it we didnt care to stay our whole stay. The reasons are because all the hallways reaked of chlorine and we stayed on the 4th floor. We went to look at the view of the pool and we were turned off by how small the pool was compared to how many people were in it. All I could think about is how much urine is in there. The room setup is nice. We got the two bedroom with bunk beds. The blankets were not clean and the front door had a crevice which you can see to outside. Its a great idea but hopefully the new construction will bring bigger pool area.
Stayed 1 night in May 2025

10/10 Excellent

Oderay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Odors from other rooms, people around the area
Stayed 2 nights in May 2025

2/10 Terrible

Rachel

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Upon arrival I waited another hour in a broken ac building and then was told my room wouldn’t be ready until 10 pm unless I wanted a room in a construction zone and I wouldn’t hear anything but wouldn’t be near amenities or have a view. I accepted because we drove 4 hours to get there for my daughter’s birthday and was charged a bunch of parking and extra fees for the water park that were way more than what was listed when booking but didn’t want to not be able to use them. We got to the room and could absolutely hear the construction and the TVs didn’t work. We got to the water park and it started pouring so we had to leave. When I mentioned to management their response was “sorry for the inconvenience” that’s it. Went to the counter the next day and explained the problems and they offered me discounts but instead charged my account a second time for the full amount I already paid which about cleared me out to where I couldn’t take my kid to her birthday dinner or buy her things at Disney springs. I went to the counter again and they told me they couldn’t do anything but tell me it’ll come back in my account in 24 hours which it is still pending and has not. We left as soon as it was check out time. I was so embarrassed that the experience went so poorly for my girl.
Stayed 2 nights in May 2025

8/10 Good

Arles

Traveled with family and small children
Liked: Cleanliness, amenities
I like the amenities on the property the arcade and the and the restaurants also the water park. Just kept closing it due tot the weather. I did not like that we were placed on the 4th floor and wasn’t told that the elevator wasn’t working.
Stayed 6 nights in May 2025

4/10 Poor

Shantell, Richmond

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dated and old. They changed my room type. Some of the water slides were not opened and we paid a resort fee it should have been discounted. Staff gave us poor directions to our room. There was only one elevator working and it’s was the slowest one ever.
Stayed 2 nights in May 2025

6/10 Okay

FRANCISCO

Traveled with family
Liked: Staff & service
The bunk beds for my kids
Stayed 5 nights in May 2025

2/10 Terrible

Jenet

Disliked: Staff & service, property conditions & facilities
Absolute worst experience and have stayed at several other resorts in the area. No towels at pool. Overcrowded and unsafe pool areas. So much horseplay & my children hurt several times. Paid for a premium cabana and was suppose to include server who never showed. Food and drink orders took extremely Long. Was so excited for all of the amenities they offer. Could be an awesome resort if they fired entire staff & rehired. Had one single manager that was semi decide r
Stayed 1 night in May 2025

8/10 Good

Jordan Leighann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything needed for a good stay.Pretty affordable for a large family. I would say the check in time 4:00 pm is a little late and I asked for early check in which was not available. I sat outside the hotel for 3 hrs with children waiting for a room to become available. They did make up for it with a later check out time. I would stay again just rearrange my arrival time to the facility.
Stayed 5 nights in May 2025

2/10 Terrible

Joseph

Traveled with group, Traveled with family
I arrived to find out that my room had been given to someone else and that there were no more rooms available. They then sent us to a different hotel that couldn’t accommodate us with the same amount of beds. The hotel we were sent to wasn’t even aware we were coming. The hotel we were sent to also had a bunch of add ons that we weren’t expecting that they attempted to charge us for. None of this was explained to me before booking, extra charges everywhere.
Stayed 1 night in Mar 2025

6/10 Okay

dreona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here recently and had mixed feelings. The hotel rooms themselves are average, but a solid choice if you’re traveling with kids our room had bunk beds, which was a nice touch for families. Room service was impressively fast, and the staff we interacted with were polite and responsive. That said, there were some serious drawbacks that made the stay frustrating. Throughout our visit, the hotel charged random amounts to my card with no explanation. It’s now been 6 days since checkout, and the funds are still listed as “processing.” When I called the front desk, I was told, “It’s just something the system does” and that the charges would eventually fall off. Please note the charges were on day 2 and 3 of my stay totaling $462.41. On day 4 I just locked my card to prevent further charging. Their response was not reassuring when you’re watching your money tied up without clarity. Another red flag: the resort fee was raised from $49 to $65 shortly before my stay. I was able to lock in the original rate, but the sudden price hike felt predatory especially in this economy. Overall, not a terrible place if you’re bringing kids and don’t mind a basic room, but the unclear billing practices and unexpected fee increases left a bad taste. I won’t be returning.
Stayed 3 nights in May 2025

8/10 Good

Francine, Riverview

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Kyonna.

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids never got to get in the pool because they continued to close the water park. I had to beg for housekeeping services, towels and toilet paper.
Stayed 5 nights in May 2025

6/10 Okay

Flavius

Stayed 4 nights in May 2025

4/10 Poor

stevie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Could not do early check in and they almost wouldn't let us check in at normal time (4pm) stating "our room was still not ready and check in only starts at 4pm and continues after that time".
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rosanna

Stayed 2 nights in Apr 2025

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Edie

Traveled with partner
Liked: Cleanliness
Our neighbors were fight and screaming, I requested someone to come and ask them to stop around 12:30 am and didn't get a response till 3:30 am. I jad to catch a flight the next day. The lack of sleep made the long trip home miserable.
Stayed 1 night in May 2025

6/10 Okay

Cara

Traveled with family
There was a pool not working and when we went to the waterpark they didn’t open j til 10 although I called the front desk while standing there and the front desk said they open at 9 but didn’t even know about a “scheduled maintence”
Stayed 1 night in May 2025

10/10 Excellent

Tai

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Emily

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was closed most of the time for unknown reasons with no updates. I understand a couple of times was due to weather, but nobody would come around and speak with those waiting. The room was dark. Every other elevator was out of service.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

4/10 Poor

Kandy lynn, spanaway

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Poor septic issues , run down water park , falling apart.
Stayed 4 nights in May 2025

8/10 Good

Justin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms great the pool and waterslide area was great was renovation going on so some areas was not that great and of course everything was expensive but it is a hotel resort so what do you expect but the most ridiculous thing was they charge you for the pool floaties to make sure your kids don't drown for 500 for 2 nights some things should be free to use but not keep sheesh just cash grab on everything and the breakfast was 53$ for 2 adults and 2 children ages 2 and 4 should be complementary I mean even a best Western a low brand hotel give complimentary breakfast and it was sub par wheat french toast sucked
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025