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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Exterior
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Point of interest
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    3 min walk
  • Orlando International Premium Outlets
    10 min walk
  • Orlando Outlet Marketplace
    14 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 720.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

DoubleTree by Hilton at the Entrance to Universal Orlando

Pool
Hot Tub
Pet friendly
Kids pool
4.2 out of 5, Very Good, (6376)
The price is $183
per night
$206 total
includes taxes & fees
Dec 7 - Dec 8
DoubleTree by Hilton at the Entrance to Universal Orlando

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 956 reviews" "
Rating 8 - Good. 181 out of 956 reviews" "
Rating 6 - Okay. 163 out of 956 reviews" "
Rating 4 - Poor. 104 out of 956 reviews" "
Rating 2 - Terrible. 171 out of 956 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Issbelle

Traveled with family
Liked: Cleanliness, room comfort
Overall pretty nice experience! :)
We enjoyed our trip to this hotel! I found the bed and pillow very confortable! We slept very well and enjoyed a lot the swiming pool! I enjoyed that my kid can eat for free! What I didnt like is to get envolved into the Holiday Inn Club Vacation thing ...it made us lose time and instead of taking 90 minutes of our time it took us 3 hours so we needed to add one more day to do the theme parks or else we will arrive in PM at the park! Overall we envoyed the hotel and the food at Fridays restaurant was pretty good and our waiter was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yuniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for families with kids
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason-Alezander, Iowa Falls

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Staff was very friendly and helpful. Love that Friday’s restaurant is connected to the hotel so we could easily grab a bite for dinner and drinks without leaving the hotel. Would definitely stay here again!
Stayed 1 night in Aug 2024

4/10 Poor

Rebecca

Stayed 2 nights in Aug 2024

2/10 Terrible

IGOR, HOMESTEAD

Disliked: Cleanliness, property conditions & facilities
The room had a damaged sofa, refrigerator door jams, TV only one channel worked, comforter had rips and holes, tub was clogged, toilet did not stop flushing, AC did not cool, hallway smelled bad, and room was not ready in time. We stayed there because it was close to the park, and we feel that for that reason they do not take care of it. When we called to get Maintenace, the employee hung up immediately. Really disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giuseppi

Stayed 2 nights in Aug 2024

10/10 Excellent

Renatta, Columbus

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Sherwayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Walking distance to Universal Studio.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Traveled with family
Overpriced. There was nothinv G on the website indicating that we had to pay to park our car overnight. Where else would we park. Hotel should be ashamed of the rooms as well. Crooked and the light with switches by the bed dont work. Slow AC. Was hot half the night. Ugh not comig back
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Room comfort
Customer service? What customer service?
Check in staff was unhelpful and unfriendly. I had two reservations..one each for consecutive nights due to my son comping IHG points for one night. They told me this was “your fault” for booking it this way. Nothing they could but check out after the first night and check back in. They said I would not need to change rooms. I had to change rooms this morning. Facilities are fine…but blah and thing special.
Stayed 1 night in Aug 2024

10/10 Excellent

Milagros

Stayed 1 night in Jul 2024

8/10 Good

Vilma

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Just as it was described
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tami

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Trici

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! We stayed 3 nights and selected this property for proximity to Universal Orlando parks. The room was very clean and spacious! We had a 2 bedroom, 2 bathroom with a living area and kitchenette. It was like having our own apartment. Only complaint is that there was a coffee pot on the kitchenette but no sink. There is an entire counter space with just a Keurig and some coffee pods and tea. No sink to fill the pot with water, you have to walk into one of the bathrooms to utilize a sink for water. Outside of that everything was fantastic. We utilized the bus to the park one morning but walked back because the bus only runs until 8pm and parked closed at 9. We took a taxi the next AM back to Universal and it cost about $10. The pool was great as well, overall recommend staying here is you want close proximity to Universal at an affordable price.
Stayed 3 nights in Jul 2024

6/10 Okay

Ingrid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and the front desk always looked busy with no time for being polite. Not a warm welcome. Coffee machine broken and shower curtain was missing
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Michael

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like pee and was completely unclean. They left one person at the desk and he could not attend to anyone's needs.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, room comfort
Nite mare
Arrived at check in time and was told the room was being cleaned. We were asked to go eat and it would be ready when we returned. We ate some dinner after a long days travel and returned to the front desk approximately and hour and a half later. The room was still not ready and we were told yo take a seat. 2 hrs later we got into our room down a dark hallway in the back maintenance area. The room smelled like someone had dumped perfume all over the room. That was the last time it was cleaned for 2 days. We were gone all day so they could have cleaned the room. We had to get our own towels each day, and when they adked for our room number they said it wasn't even occupied. Begining to end this was a terrible stay!!!!!
Stayed 4 nights in Jul 2024