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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪8 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 516 out of 1489 reviews
Rating 8 - Good. 279 out of 1489 reviews
Rating 6 - Okay. 262 out of 1489 reviews
Rating 4 - Poor. 176 out of 1489 reviews
Rating 2 - Terrible. 256 out of 1489 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No water and no information about problem 1

Stayed 1 night in Feb 2025

10/10 Excellent

Alisha

Stayed 3 nights in Nov 2024

2/10 Terrible

Charmagne

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really disappointed water pressure was awful cold lukewarm showers for most of the day one day. They turn the water off no notice and then sent a message later. Oops sorry then they sent me a message telling me from this is a reminder the water is gonna be turned off again, but there was never even a notification of the water being turned off Then they said oh well we figured out what is an issue and we’re not gonna turn the water off actually absolutely devastating stay lost my blanket. They said they couldn’t find it. It’s very sentimental value irreplaceable staff was very brisk. Didn’t want to do. Their job only gave me half the information. Had to find out things for myself cut you off didn’t let you talk Overall very disappointing. I will not stay there again really really really wish I could get a refund.
Stayed 5 nights in Feb 2025

6/10 Okay

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was good but property had water and plumbing problems. Loud construction activity going on during the day
Stayed 4 nights in Feb 2025

10/10 Excellent

RODNEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the parks
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel that I’ve stayed in Orlando. Would definitely recommend.
Stayed 2 nights in Feb 2025

6/10 Okay

Jammi

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Gross and broken.

Bathroom was disgusting. Bathtub wasn’t clean, a cleaning rag was on the toilet when we arrived. Bathtub faucet was broke where it leaked the whole time. Shower itself was low pressure, and water never got hotter than room temperature. To top it off- there was NO LOCK on the bathroom door!! The pull out couch wasn’t cleaned either- found hair and hair tie on the mattress. The lock on the main door was lose, and was worried the handle would fall off.
Stayed 1 night in Feb 2025

6/10 Okay

Tammy, Avon Park

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and room were nice but smelled like weed when we first got there. Sink was clogged in the bathroom so we had to have maintenance come in and repair it. There were hidden fees that we had to pay once we arrived. $15.95 hotel fees and $27 every 24 hours to park. Ridiculous. We would have chosen a different hotel had we know about all the extra fees. Ridiculous!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

8/10 Good

Amber

Stayed 1 night in Feb 2025

6/10 Okay

Genevieve

Traveled with family
Nice people but very tired looking facility. Could use new carpeting, but the value for the proximity to the park and other things such as food and shopping was great.
Stayed 2 nights in Feb 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meh - could have been better
Stayed 2 nights in Feb 2025

4/10 Poor

Chelsea

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Shower was moldy,one of the shower drainage was broken a hanger was left in the tub to pull the Plug up so the water can drain down. A dirty sanitary pad was found under one of the beds. Room was booked for 6 adults 1 child but only 4 towels to shower. Staff was friendly. This is my second stay there, first time wasn't so terrible towels were still short but everything else was good not sure what happened this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

6/10 Okay

Peter

Disliked: Cleanliness
Stayed 4 nights in Feb 2025

4/10 Poor

Howard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad…just Bad!

This hotel is worn out. It felt dirty and unkept. We add this stay because we couldn’t book another night at the Doubletree across the street. I don’t know for sure, but the two hotels seem to have been built about the same time. The Doubletree was 10x nicer and better maintained. Never again Holiday Inn!
Stayed 1 night in Feb 2025

2/10 Terrible

Moran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The room window was very very dirty the towels were poor quality and only 2 the hot water didn’t work the tv didn’t work
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger, Somerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to universal. Shuttle was easy to take and coordinate. Rooms were clean and ready early.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

JORDAN, Elmwood Park

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, smelly, carpets not vacuumed, not healthy to breath the air in the room, bed sheets felt damp, not enough bath towels, I had to go to front desk twice to request towels. We were charged $25.00 extra for early check in. We were never told nor explained to us that there will be extra charge for early check in and never requested early check in. One day there was a problem with the elevator, couldn't use it for a while from the 7th floor. Employees not friendly at all. I will not recommend this hotel to anyone to stay there.
Stayed 4 nights in Feb 2025

8/10 Good

Oz

Stayed 1 night in Feb 2025