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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪8 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 28 2025 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 527 out of 1538 reviews
Rating 8 - Good. 293 out of 1538 reviews
Rating 6 - Okay. 274 out of 1538 reviews
Rating 4 - Poor. 178 out of 1538 reviews
Rating 2 - Terrible. 266 out of 1538 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giuliana

Stayed 3 nights in Mar 2025

8/10 Good

Laura

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Zoe

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

aa

Stayed 1 night in Mar 2025

4/10 Poor

SELENE ANNET

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

John, Allentown

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 out of 3 elevators worked. If there was a fire many people would have perished.
Stayed 2 nights in Mar 2025

2/10 Terrible

lynn

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I found the room had a damp musty odor. I had to sleep with sheet over face to not smell it. Also we had no water to shower that evening or the next morning. Hot water did not work and the manager avoided anything about a refund.
Stayed 2 nights in Mar 2025

4/10 Poor

Lindsay

Stayed 2 nights in Mar 2025

4/10 Poor

William

Traveled with family
Liked: Amenities
Only two out of five elevators were working and we are on the sixth floor so that way you said about an hour of our time believe it or not. They weren’t keeping up on cleaning the hallways and main areas. And the parking fee was ridiculous. It was over $50 for one day in one hour. The only pluses it’s walkable to Universal Studios, but I think I’d rather pick a better property further away and just drove in as Universal Studios parking might be less expensive.
Stayed 1 night in Mar 2025

4/10 Poor

Rasul

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ernesto

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended staff is great. The place is very very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 outta 10

Amazing! Right next to the park and the TGIF being connected was super great. The staff was nice! I loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Esthela

Stayed 3 nights in Mar 2025

2/10 Terrible

Cesar

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was under construction. It was dirty and smelled strange only 1 elevator in the entire hotel worked. Room had ants and was out dated and dingy.
Stayed 6 nights in Mar 2025

8/10 Good

Frieda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is expensive per night! Other than that the stay was excellent!
Stayed 4 nights in Mar 2025

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The property had plumbing issues and we had no water for 2 days. They were under construction and the elevator seemed unsafe.
Stayed 4 nights in Mar 2025

6/10 Okay

Niesa

Courtney at the front Dean was super helpful and friendly.
Stayed 2 nights in Mar 2025

4/10 Poor

kent

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
First, we got hit with an $85 for the two nights. Then, $27 for each day parking. The price doesn't justify anymore. Need to pay attention to these before you book. Reception staff were great... very professional. But Cleaning cars hanging out by the elevators all the time, and staff chatting personal & loud on the phone throughout. Last but not least, we noticed the upgraded rooms - which were nice - but not a fully clean job - edges, behind furniture and bathrooms are professionally upgraded... openings on the walls, still concrete behind beds, we even killed a small roach the first day.
Stayed 2 nights in Mar 2025

4/10 Poor

Brittney

Traveled with group, Traveled with family
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

robyn

Stayed 1 night in Mar 2025

6/10 Okay

David, Watertown

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Issues with lights and toilet, condition of carpet and furniture both poor. Weed smell pronounced upon arrival to room. Friendly and responsive staff ensured we had everything we needed.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad

This hotel is close to universal but is poorly maintained. The lobby is clean and up to date but don’t let that fool you. The hallways have a strong musk smell. The rooms are outdated and not maintained. We stayed here because we spent most of our time outside of the room but if you want to enjoy your hotel do not stay here.
Stayed 2 nights in Mar 2025