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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Exterior
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Clarion Inn & Suites Across From Universal Orlando Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1859)
The price is $76
per night
$88 total
includes taxes & fees
May 19 - May 20
Clarion Inn & Suites Across From Universal Orlando Resort

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 499 out of 1438 reviews
Rating 8 - Good. 268 out of 1438 reviews
Rating 6 - Okay. 251 out of 1438 reviews
Rating 4 - Poor. 172 out of 1438 reviews
Rating 2 - Terrible. 248 out of 1438 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gaylynn

Stayed 2 nights in Jan 2025

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visit

We have stayed here multiple times. The last time was not a great experience. The hotel was super dirty and smelled like weed everywhere. So when we decided to book another trip, I was hesitant to choose this hotel. I am so glad I did! I don’t know if they renovated or what, but the hotel was way cleaner and we rarely smelled weed. The rooms were very comfortable. The bathrooms are a little small in the regular rooms, but they are clean and functional. I was also very impressed with the front desk staff. Last time they weren’t always nice and acted like I was a nuisance when checking in. This time, the staff was so friendly and helpful. The hotel is easily within walking distance to the parks.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

gregg, Panama City Beach

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Sarah

Traveled with family and small children, Traveled with family
Awful rooms awful service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebonette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Tave

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Sashidhar

Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with group, Traveled with family
Great location and friendly staff. We were there for universal. It would have been nice if there were more shuttle return times and if we could have booked our shuttle times at check in. The bathroom was a little dirty and our towels weren’t cleaned after the first night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaden

Stayed 4 nights in Jan 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Edmarie

Stayed 4 nights in Oct 2024

4/10 Poor

Justin

Traveled with family
Liked: Staff & service

Decent budget hotels in need of repair

Here’s an updated version of your review: I was extremely disappointed with my recent stay at the Holiday Inn and Suites. While the location is convenient to the park, the overall experience was far from enjoyable. First and foremost, 4 out of the 5 elevators were broken for most of our stay, leading to long waits and crowded rides—completely unacceptable, especially when you’re staying in a suite. The water pressure in the room was barely enough for a proper shower, adding further frustration. On top of that, the accommodations were extremely dated and in desperate need of upgrades. The daily parking fee was surprisingly high, and because the shuttle service doesn’t run late, we were forced to pay for parking at the park as well—an unexpected and unnecessary expense. For the price I paid, I expected far better. Between the broken elevators, subpar amenities, and additional costs, I can’t recommend staying here until they address these serious issues. Let me know if this works!
Stayed 3 nights in Jan 2025

6/10 Okay

robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we checked in, the lobby looked very nice, but as soon as you get off the elevator you start to see how disgusting it was. My son went in to the room and got stuck as the door handle was broke and wouldn't open from the inside. You can see old mold in the tile grout, carpet looked nasty and the room had a moldy smell to it. We were so tired we didnt complain as we checked in at 2 am and was only staying for a quick nap before we hit the road home.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jana

Liked: Staff & service, property conditions & facilities
They need to upgrade their facility. Too many things broken
Stayed 1 night in Jan 2025

2/10 Terrible

Dayelis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel. They gave us a room in the beginning that was not cleaned. The bathroom shower still had hair in it, dirty used soap. When we called front desk they asked to see the room. When the women saw the room all she said was all the rooms are cleaned. Clearly they are not cleaned. Stay away!
Stayed 1 night in Jan 2025

8/10 Good

Maegen, Plant city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

CHERI, Greeley

Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Carol

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay. The only issue was the water pressure in the bathroom and then there was no hot water for one night. The staff communicated with us directly with the issue and was trying their best to accommodate us with the issue. This is not the first time we have stayed here and it will not be the last. The staff was very nice and helpful. The cleanliness was not the greatest, but you can see that people were constantly cleaning and fixing. In the end, it was perfect for my family considering it was literally across the street from Universal Studios which was where we spent most of the time anyway.
Stayed 3 nights in Jan 2025

6/10 Okay

Maria

Business traveler
Disliked: Property conditions & facilities
There was no hot water during my short stay. !! The bathroom was poorly cleaned specially the bathtub.
Stayed 2 nights in Jan 2025

6/10 Okay

Courtney L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No hot water

Upon arrival i was informed that there was no hot water. Everyone wanted a shower. They waived a 17$ resort fee for me but still had to pay almost 30$ for parking. They said i can stay somewhere else if i liked, i already paid through Hotels.com and canceling would not give me my money back. Gave me a free breakfast coupon but we left way before i could use it.
Stayed 1 night in Jan 2025

2/10 Terrible

Jany

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not hot water for 4 consecutive days…. Carpet was super dirty
Stayed 3 nights in Jan 2025