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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Point of interest
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 720.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 457 out of 1302 reviews
Rating 8 - Good. 231 out of 1302 reviews
Rating 6 - Okay. 223 out of 1302 reviews
Rating 4 - Poor. 164 out of 1302 reviews
Rating 2 - Terrible. 227 out of 1302 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Harsha

Stayed 3 nights in Dec 2024

2/10 Terrible

Reema

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Traveled with family
The property was good, a place to sleep is all we needed it for and it served that purpose. My friend had to change rooms due to smell or needing updated. My suite was good! But clearly the area is popular due to amusement parks so expected what we got for price.
Stayed 1 night in Dec 2024

2/10 Terrible

Lourdes, Miami gardens

Disliked: Cleanliness, amenities, property conditions & facilities
Can't help u with parking, watch out, u get charged every time u got in and out
Stayed 1 night in Dec 2024

4/10 Poor

Lety, Miramar

Traveled with family
Disliked: Amenities, property conditions & facilities
The lobby was nice and decorated beautifully for Christmas. From there everything went downhill. They wanted to charge me extra for checking in before 4. I asked if I could check in now but get my room later since I would be back late and they said no, I had to pay an extra $25 for that. When I returned late at night I was had a surprise extra $27 fee for parking which I had to pay through a scan code. She gave me the paper with instructions but couldn’t walk me through it. She told me everything is on the paper. The halls were dark and musty. The elevators look like if they are falling apart. The beds are tiny. The bathroom has rust stains. They only left three towels for 4 adults. The AC was off. Worst Holiday Inn stay ever.
Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Disliked: Property conditions & facilities
After a long day at Disney World, it would’ve been nice to check into a decent room. Unfortunately, that was not the case. We needed to use the restroom, but we’re not able to because when we flushed the toilet, the first time, it overflowed. Then we observed that the bedding had gigantic in the sheets on both beds. We reported the problems to maintenance immediately however, nobody came to the room, so we complained again, and then we got supposedly upgraded to another room, which was not the case. As for the second room, the furniture was damaged. We did submit pictures to management about the first room. We will not say this hotel again.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to universal!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, room comfort
You get what you pay for.
The suite was really nice and plenty of space for a family of 6. The carpet throughout was very old and felt gross on your feet. It was unusual that there was no sink in the little kitchenette section but the two full bathrooms were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful for our trip! Room was very clean, we had plenty of room for all of us!
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best spots to stay at and even being across from Universal Studios. Everything was clean and comfortable. The only small gripe was TGI Fridays is odd to have linked to the hotel. However, it was a great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

COREY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that Fridays is attatched to the hotel and they offer free shuttle service to the theme parks.
Stayed 1 night in Dec 2024

6/10 Okay

Cindy

Stayed 3 nights in Dec 2024

4/10 Poor

Renee

Disliked: Cleanliness, property conditions & facilities
The best part about this hotel is the proximity to the Universal Studios parks. It is a $6 Uber ride away. You can also safely walk there with sidewalks and streetlights everywhere. The shuttle they have runs very infrequently, and we only used it once. The hallway on floor 9 smells heavily like gym socks. The hallways don't seem to be vacuumed well or often. The room smelled musty/mildewy. Blasting the a/c did not help with the odor. Anything metal in the room showed signs of rust. Ex. For hinges, bathroom pipes and fixtures. The windows were very dirty on the outside. If you want a cheap place to stay only for a night or 2, and don't mind odors, this could be your place. Personally, I don't think I'd go back again.
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Traveled with family
Dont be fooled
I would not recommend this hotel Tbey advertise shuttle service to Universal, but it is only a few times and you have make a reservation, which they dont tell you when tou check in, its on a sheet in small print that if you dont read immediately, you dont know. They charged 3 days of parking for a 2 night stay, over $80.00 Destination fees close to 50 bucks, that made this hotel over 200 a night, and that include all the uber fees to get back to the hotel because of the shuttle service. How are you supposed to reserve time to come back? Especially when the shuttle only goes a few times. All these extra costs were way more rhan anticipated. It says i think 15 walk to Universal which is not true. The location is deceiving and even though i walk all the time, i couldn't walk to and from the park. This hotel cost me more than a Universal resort hotel No breakfast, not even coffee, pot was always empty. Fridays next door was just as bad, the foid looked like it sat for a hour before we got it, literally made me sick Not happy with this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Aaliyah

Liked: Cleanliness
Lots of hidden fees don’t make it worth it. Staff not very helpful
Stayed 2 nights in Dec 2024

2/10 Terrible

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv channels minimal amnities
Stayed 3 nights in Dec 2024

6/10 Okay

Victoria

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Parking is extra , breakfast is extra. tvs in room don’t work, low water pressure in showers & staff could be more helpful at the front
Stayed 1 night in Dec 2024

10/10 Excellent

nick

Stayed 5 nights in Nov 2024

2/10 Terrible

Sonya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the NASTIEST hotel I’ve ever stayed in! I had to go to Walmart and buy cleaning supplies and Lysol spray to disinfect my room. The sinks and tubs had leaks, the plumbing got backed up, worst of all the staff didn’t seem to care.
Stayed 6 nights in Dec 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Property conditions & facilities
Everything was old. Felt old. Our room STANK like mold and it was like being in an old lady who smoked house. Like there were burn marks in the toilet seat from someone ashing in the toilet and ashes in the tile grout in the bathroom. If I could have gotten my money back I would have but we checked in late after the parks. On top of that, they want you to pay an additional 25 dollars to park in their crappy parking lot. I felt gross just sleeping in this place. Never again.
Stayed 1 night in Dec 2024