Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Outdoor pool, open 9 AM to 11 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 480 out of 1377 reviews
Rating 8 - Good. 250 out of 1377 reviews
Rating 6 - Okay. 239 out of 1377 reviews
Rating 4 - Poor. 170 out of 1377 reviews
Rating 2 - Terrible. 238 out of 1377 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

gabriel

Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Liked: Cleanliness
I chose for the location so I could walk to Universal and it delivers on that! There was an issue with the shower leaking but I decided it wasn't a big enough issue to have them fix it right away and was able to close the bathroom door so I didn't hear it overnight. The shower and everything worked and I was comfortable in the room. They do have a free shuttle to Universal but I didn't need to use it because it was only a 15 minute walk anyway. The area felt safe and relatively quiet. I did have an issue with some of the staff... It seems that they had a scam situation going on at one of the desks in the lobby or something because when I checked in the person gave me a paper that said I could get discount coupons for universal, but then when I inquired with the other desk he said I was entitled to a welcome gift of either $200 or tickets to Universal?? Which is definitely too good to be true. After telling me I needed to schedule a tour the following morning and talking around my questions I realized I was not getting $200 or Universal tickets and have no idea what the intention of this person was. I'm from Canada so I'm not used to this scammy nature of US businesses so I was really overwhelmed by this and it negatively affected my stay. Instead of heading to Universal right away I ended up going back to my room to decompress because he gave me a lot of anxiety just talking to him. There's other hotels in the area so I probably wouldn't stay there again to avoid that
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn vacation
We always enjoy our stay at the Holiday Inn and Suites across from Universal Studios. The hotel shuttle makes going to the attraction easy and convenient. I do wish our regular room came qith a microwave as the only one available is in the lobby gift shop and is closed at times.
Stayed 3 nights in Jan 2025

10/10 Excellent

LISBANIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Jan 2025

8/10 Good

Thomas, Cape Coral

Stayed 2 nights in Dec 2024

8/10 Good

PJ

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s what I expected for the price. If you’re going to universal then this is a decent place.
Stayed 5 nights in Jan 2025

4/10 Poor

Kimberly

Traveled with family
Liked: Cleanliness
I paid Expedia $140 and at the end of our stay we were up to $180 because of hidden fees and as we were checking out at the end, we were charged $27.95 for parking at the hotel for one night with one car. So the total cost of our hotel stay was over $200. This hotel has a lot of hidden fees!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Had a very bad experience from being scammed going to the other reasoner.. To getting groceries stolen from my room from employees to getting all my belongings removed from drawers. Honestly after this even tho it’s a walking distance from Orlando studios I would not stay here again. Staff was supposed to follow up and nothing yet.
Stayed 3 nights in Jan 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Holli

Traveled with family
Liked: Staff & service, amenities
Would stay again
Stayed 2 nights in Jan 2025

4/10 Poor

Rai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

6/10 Okay

Henry

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Isatou

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness
Stayed 3 nights in Jan 2025

6/10 Okay

Brett

Stayed 1 night in Dec 2024

6/10 Okay

Fernando

Traveled with family and small children, Traveled with family
Not really good and the parking it’s so expensive
Stayed 1 night in Jan 2025

2/10 Terrible

ISIS

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty dirty dirty! cleaning is not their strong! Needs renovations asap, the day we checked in we left the hotel to another hotel because of how dirty it was!
Stayed 3 nights in Jan 2025

6/10 Okay

Cristi

Traveled with family
We like the attached TGIF restaurant. The property itself appears to be well maintained and it was quiet. The rooms are a bit run down, the carpet was old and dirty, and our bathroom had mold. When we turned on the heat, it stunk up the room and we had to air it out.
Stayed 3 nights in Jan 2025

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

2/10 Terrible

isabelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
By far the worst hotel we’ve stayed , thankfully only a couple of nights. Very outdated and in urgent need of refurbishments. The smell in the room was unbearable , a mixture of bleach and damp/mould After a 6 hours journey all we wanted was to take a shower, no towel in the room !! We rang, waited and waited …. In the end we had to fetch some ourselves No apologies whatsoever from unhelpful stall No facilities on site, breakfast is next door, grotty and sticky TGF Avoid !!
Stayed 2 nights in Dec 2024