Home2 Suites by Hilton Orlando Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Orlando Downtown

Exterior
Outdoor pool
Terrace/patio
Private kitchen
Suite, 1 King Bed, Accessible, Bathtub | Private kitchen

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning
  • Gym
  • Pool

Explore the area

Map
401 North Magnolia Avenue, Orlando, FL, 32801
  • Lake Eola
    4 min walk
  • Orange Avenue
    4 min walk
  • Lake Eola Park
    6 min walk
  • Orlando, FL (ORL-Orlando Executive)
    13 min drive

Room options

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites by Hilton Orlando Downtown

Hotel in Lake Eola Heights
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Home2 Suites by Hilton Orlando Downtown offers 101 air-conditioned accommodations with laptop-compatible safes. Cable television is provided. Bathrooms include shower/tub combinations. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Home2 Suites by Hilton Orlando Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This Orlando hotel also offers a rooftop terrace, coffee/tea in a common area, and laundry facilities. Parking is available onsite for a surcharge.

Home2 Suites by Hilton Orlando Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and lunch. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar
  • Starbucks

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites By Hilton Orlando
Home2 Suites by Hilton Orlando Downtown FL
Home2 Suites by Hilton Orlando Downtown Hotel
Home2 Suites by Hilton Orlando Downtown Orlando
Home2 Suites by Hilton Orlando Downtown Hotel Orlando

Home2 Suites by Hilton Orlando Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 529 reviews" "
Rating 8 - Good. 109 out of 529 reviews" "
Rating 6 - Okay. 32 out of 529 reviews" "
Rating 4 - Poor. 16 out of 529 reviews" "
Rating 2 - Terrible. 32 out of 529 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place and so did my kids, when we left they kept saying they want to go to their 2 home. Name fits it so well. A great comfortable sleep. Didn’t get a chance to get breakfast because we had a very early morning. But definitely will stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a concert. Nice location.
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mei

Liked: Cleanliness, amenities
Fantastic rooms- clean, spacious, everything you need!! Amazing. The pool, gym and laundry are good. The breakfast is woeful- think disposable plates and cutlery, with DIY toast and hard boiled eggs. Pass. Prepare to be harassed by homeless and drunk youth at all hours of the day. Walking in the CBD is a shock and does not feel safe, as warned by the staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Nick, Philadelphia

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Overall
This hotel was very clean and offered complementary breakfast. Though they only offer valet parking which is $35 PER day. There were some hidden fees I was not aware about as well. It costed me over $300 extra than what I originally booked for.
Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ann Valerie, Skokie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

8/10 Good

Lucy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an oasis in the downtown Orlando area. The location not only made it walkable, it was very drivable to other restaurants and shopping. The location was close to highways and the interstate as well. The valet (the only parking option) was well run and staffed. The daily continental breakfast was delicious and had unique items. Waffles, bagels, breakfast sandwiches and unique beverages were appreciated. The breakfast area was kept spotless. Reena was a delight at the daily breakfast. Her interaction with guests and desire to please was greatly appreciated. The multiple seating areas were available to use as a work station when not used for breakfast. Access to a great outdoor deck was also available to guests. A rooftop workout area and pool was a welcome amenity. The laundry was also on the top floor. It was great to be able to sit poolside or workout while laundry is being completed. The views were stellar. After our second day as a guest, we received daily inquiries to our comfort level and needs. The staff was very, very accommodating and friendly. The room we occupied did have some wear and tear; things that would be very easily corrected, i.e. a split in the ottoman and and office chair with the seat lifting. These items should be corrected when considering the daily room rate. While friendly and accommodating, neither the staff nor the valet seemed very familiar with the area. The could not (or would not) identify streets or directions.
Stayed 7 nights in Aug 2024

10/10 Excellent

MATTHEW, BRADENTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Darbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Ericka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Valeska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and nice staff members
Stayed 4 nights in Aug 2024

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was far from a pleasant stay. The bathroom was dirty. There was no bedding for the sofa bed.
Stayed 1 night in Jul 2024

10/10 Excellent

JoAnn

Stayed 4 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jason

My wife went into a full seizure and they laughed
I will say the level of professionalism, probably at majority of the Hilton goes by the look of a person. It looks as if they determine how they’re going to treat someone by the financial state one is.. they have absolutely no education and de-escalating situations, they do not care whether they lose a guest or two or even three. The well-being of the guest is the least in the priority. After suffering a seizure due to the front desk situation the employees decide to laugh versus, take it serious . However, the staff especially the morning staff that works the breakfast in the morning were extremely professional and kind. There was one employee that I will recognize that went above and beyond, and I will say she needs to find another job at another hotel, where she will be appreciated and compensated accordingly. Her name is Reena. Instead of being concerned about the situation at hand upper management at the property, decides to be even more unprofessional and treat me as a guest like a criminal. They show absolutely no signs of sympathy absolutely no empathy towards anyone unless they are a certain type of social class. Hotel management rate zero, severe training in customer service and how to deal in de-escalation, Front desk, severe training, professionalism, customer service, customer, de-escalation. Front desk rate zero. Housekeeping understaffed for facility
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Liked: Staff & service
Humiliated
I will say the level of professionalism, probably at majority of the Hilton goes by the look of a person. It looks as if they determine how they’re going to treat someone by the financial state one is.. they have absolutely no education and de-escalating situations, they do not care whether they lose a guest or two or even three. The well-being of the guest is the least in the priority. After suffering a seizure due to the front desk situation the employees decide to laugh versus, take it serious . However, the staff especially the morning staff that works the breakfast in the morning were extremely professional and kind. There was one employee that I will recognize that went above and beyond, and I will say she needs to find another job at another hotel, where she will be appreciated and compensated accordingly. Her name is Reena. Instead of being concerned about the situation at hand upper management at the property, decides to be even more unprofessional and treat me as a guest like a criminal. They show absolutely no signs of sympathy absolutely no empathy towards anyone unless they are a certain type of social class. Hotel management rate zero, severe training in customer service and how to deal in de-escalation, Front desk, severe training, professionalism, customer service, customer, de-escalation. Front desk rate zero. Housekeeping understaffed for facility
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very Comfortable Stay
The room was very clean and had plenty of towels. It was very quiet except for one night of noise from a party next door that woke me up from 2-4 am. I will definitely use the hotel again soon! Thanks
Rooftop pool
Queen suite with a kitchen
Stayed 5 nights in Aug 2024

10/10 Excellent

Isabel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel conditions.
Stayed 1 night in Aug 2024