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Hyatt Place Orlando/Lake Buena Vista

3.0 star property

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Photo gallery for Hyatt Place Orlando/Lake Buena Vista

Relax by the pool surrounded by comfortable lounge chairs and shaded seating areas.
Relax in our comfortable seating area, surrounded by a large abstract artwork and natural views.
Enjoy cooking in the well-equipped kitchen with a central island, coffee machine, and ample storage.
Stunning hotel exterior with a modern design, symmetrical facade, and lush landscaping.
Two single beds with wooden headboards, a desk, and a seating area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Explore the area

Map
8688 Palm Pkwy, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪2 min drive‬
  • Epcot®
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Accessible (with shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible (with shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 422 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(9 reviews)
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds (High Floor)

8.6 out of 10
Excellent
(80 reviews)
  • 424 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub

7.8 out of 10
Good
(10 reviews)
  • 422 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, Accessible (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, Accessible (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(11 reviews)
  • 616 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, Accessible (2 Queen Beds, Sofa Bed,Roll In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, Accessible (2 Queen Beds, Sofa Bed,Roll In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 616 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 616 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Room (2 Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(163 reviews)
  • 424 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room (2 Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(12 reviews)
  • 422 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 424 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Orlando/Lake Buena Vista

Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Weekly housekeeping is available.
Hyatt Place Orlando/Lake Buena Vista offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Orlando/Lake Buena Vista features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Hyatt Place Orlando/Lake Buena Vista is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM.
Hyatt Place Orlando/Lake Buena Vista has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 17.63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 17.63 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Riu Hotel Orlando
Riu Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel
Hyatt Place Orlando/Lake Buena Vista Orlando
Hyatt Orlando Buena Vista
Hyatt Place Orlando/Lake Buena Vista Hotel
Hyatt Place Orlando/Lake Buena Vista Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel Orlando

Hyatt Place Orlando/Lake Buena Vista Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 682 out of 1315 reviews
Rating 8 - Good. 353 out of 1315 reviews
Rating 6 - Okay. 158 out of 1315 reviews
Rating 4 - Poor. 70 out of 1315 reviews
Rating 2 - Terrible. 52 out of 1315 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was quiet with a good breakfast and the staff was amazing. Other than that, everything was horrible. Hot tub was out of order, garabage cans were always over flowing, lack of available pool towels, pool was definitely not heated. Shuttle was late for pickup and drop off 2 out of the 3 days we used it. Restaurant and bar in the hotel are only open wednesday thru saturday after 5:30. Very low beer selection at front desk. Bathroom door didnt lock, shower faucet was way too low, im 5'2" and had to duck to get my hair wet. Sink didnt drain properly, vent in bathroom didnt work at all. Will not stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

Louise, Kissimmee

Traveled with family
Liked: Cleanliness
I wouldn’t need to be able to enjoy the pool because there was raccoons behind the gate and they will come out to look for food. And the people stay in there next-door to me while extremely loud at night. The best part of this is that the front desk staff work great Checking you in.
Stayed 2 nights in Apr 2025

8/10 Good

TRAVIS, Penal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Afsin

Traveled with family and small children
Disliked: Cleanliness
“Price vs Performance” is great and reasonable but i have stayed similar hotels that are more clean in the same quality. The best option is the hotel’s location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Pool area needs updates

The pictures of the pool area on hotels.com are not what it looks like now. No lounge chairs, no umbrellas , the hot tub was out of order and they had no towels. The room was fine but the shower head could be replaced. If your staying just to visit the parks it’s fine but don’t count on the pool area being up to par.
Stayed 1 night in Apr 2025

10/10 Excellent

Fundador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the hotel. We will be back.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashton

Disliked: Cleanliness, staff & service, property conditions & facilities
The entire room smelled of smoke. Had 5 guests on our reservations, which meant one person was on the pull out couch. We were informed they had no blankets to give to sleep on the pull out bed.
Stayed 1 night in Apr 2025

10/10 Excellent

heather

Stayed 6 nights in Apr 2025

10/10 Excellent

marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Mabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location good breakfast very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Anatoliy

Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the parks!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tara

Stayed 1 night in Apr 2025

10/10 Excellent

Parvis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place for families and if you aren't planning on staying at the hotel all day long. We went to both Magic Kingdom and Universal and it was very convenient. The pool is great here and staff are very helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was ok. Modifications could be made like welcoming clean smell when walking in. Also, the pool was not clean and there were no lounge chairs. I did like that it has handy cap ramp to get in. Thank you, Jannet
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and seamless. Room was ready early, was clean and hotel is in a nice location.
Stayed 1 night in Mar 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Beth

Traveled with family
We recently stayed at the Hyatt Place for our trip to go to Disney World. We chose this hotel because it was more affordable and offered a park shuttle. They don’t post their shuttle times on the website but I assumed it would be at the normal times. It was not. The shuttle drop off times were after the parks opened and if you’re making the most of an expensive trip to WDW, then you’re going to get there before the park opens. Pick up times were also at inconvenient times, before the parks closed. We had to pay to Uber there everyday which was an expense I hadn’t expected. The other issue we had was that our room wasn’t ready for us when we arrived at 5pm. Check in is at 3. So we went to dinner to give them time, got back at 6:30pm and still had to wait 10 minutes for the room to be finished. It felt unprofessional and that we were not the priority. The breakfast was exceptional though and the room perfectly comfortable. But if we visit Florida and WDW again, we’ll probably stay somewhere else.
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, I wasn’t sure if I was going to like this place. I took my kids on a vacation and stayed here because it fit my budget. I’ve stayed in more elaborate places in the past and I had my guard up. I was pleasantly surprised. It was very clean, the staff were friendly and extremely efficient. My son clogged our toilet and we called and they came right away. We never had to wait for anything and our room was very comfortable and perfect for our stay. I would definitely go there again. The one thing I would suggest is putting lounge chairs for the pool vs table and chairs. The jacuzzi was huge and perfect. I would recommend this place to anyone.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mateo

Stayed 1 night in Mar 2025