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Hilton Vacation Club Aqua Sol Orlando West

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Vacation Club Aqua Sol Orlando West

Exterior
Coffee/tea maker, dining tables
2 Bedroom Suite 1 King Bed and 2 Twin or 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Reception
Bar (on property)

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Hot Tub

Explore the area

Map
17777 Bali Blvd, Winter Garden, FL, 34787
  • Walt Disney World® Resort
    ‪6 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪10 min drive‬
  • Magic Kingdom® Park
    ‪18 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪39 min drive‬

Room options

View all photos for 1 Bedroom Queen Suite Floor 3

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Floor 3

9.0 out of 10
Wonderful
(2 reviews)
  • 510 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 510 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite 1 King Bed and 2 Twin or 1 Queen Bed

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom Suite 1 King Bed and 2 Twin or 1 Queen Bed

8.8 out of 10
Excellent
(34 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds OR 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Floors 2-3

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Floors 2-3

10.0 out of 10
Exceptional
(1 review)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Floor 2

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Floor 2

  • 510 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Floors 2 and 3 with Balcony

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Floors 2 and 3 with Balcony

  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

Flat-screen TV, DVD player

2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 3 Bedroom 1 King 1 Queen 2 Double Bed Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

3 Bedroom 1 King 1 Queen 2 Double Bed Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1631 sq ft
  • Sleeps 10
  • 1 King Bed, 1 Queen Bed, 2 Double Beds and 2 Queen Sofa Beds

View all photos for 1 Bedroom Queen Suite Plus with Kitchen

Flat-screen TV, DVD player

1 Bedroom Queen Suite Plus with Kitchen

  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Plus with Washer and Dryer

Flat-screen TV, DVD player

1 Bedroom Queen Suite Plus with Washer and Dryer

8.8 out of 10
Excellent
(3 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite

Flat-screen TV, DVD player

2 Bedroom 1 King 2 Doubles Suite

8.6 out of 10
Excellent
(4 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom King Suite with Balcony

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom King Suite with Balcony

8.6 out of 10
Excellent
(16 reviews)
  • 845 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 2 Doubles Suite

8.8 out of 10
Excellent
(20 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Hearing Accessible

Flat-screen TV, DVD player

1 Bedroom Queen Suite Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 845 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite Roll-In Shower

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 2 Doubles Suite Roll-In Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom 1 Queen Suite Hearing Accessible Tub

Flat-screen TV, DVD player

1 Bedroom 1 Queen Suite Hearing Accessible Tub

7.0 out of 10
Good
(2 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Hearing Access Roll-In Shower

1 Bedroom Queen Suite Hearing Access Roll-In Shower | Living area | Flat-screen TV, DVD player

1 Bedroom Queen Suite Hearing Access Roll-In Shower

  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Roll-In Shower

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Roll-In Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Plus with Sofabed

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Plus with Sofabed

7.0 out of 10
Good
(4 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 1 Queen Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 1 Queen Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 1405 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Queen Sofa Beds

View all photos for 1 Bedroom Queen Suite Premier

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Premier

10.0 out of 10
Exceptional
(1 review)
  • 510 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

Flat-screen TV, DVD player

2 Bedroom 1 King 2 Doubles Suite Hearing Accessible Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Queen Suite Plus

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Plus

9.0 out of 10
Wonderful
(2 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 3 Bedroom 1 King 1 Queen 2 Double Bed Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

3 Bedroom 1 King 1 Queen 2 Double Bed Suite

8.6 out of 10
Excellent
(20 reviews)
  • 1650 sq ft
  • Sleeps 10
  • 1 King Bed, 2 Double Beds, 1 Queen Bed and 2 Queen Sofa Beds

View all photos for 1 Bedroom Queen Suite Plus with Balcony

1 bedroom, premium bedding, in-room safe, iron/ironing board

1 Bedroom Queen Suite Plus with Balcony

8.0 out of 10
Very good
(56 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom 1 King 2 Doubles Suite with Sofabed

1 bedroom, premium bedding, in-room safe, iron/ironing board

2 Bedroom 1 King 2 Doubles Suite with Sofabed

8.8 out of 10
Excellent
(39 reviews)
  • 1034 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

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About this property

Hilton Vacation Club Aqua Sol Orlando West

4-star Four Corners hotel with in-room kitchens
This smoke-free hotel features 2 outdoor pools, free water park access, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Vacation Club Aqua Sol Orlando West offers 638 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Vacation Club Aqua Sol Orlando West features a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a hot tub, and a fitness center. Onsite self parking is complimentary.

Hilton Vacation Club Aqua Sol Orlando West is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Shipwreck Sallys - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 1:00 PM for a fee: USD 7.46 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shipwreck Sallys

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • DVD player
  • Free water park access
  • In-room kitchen
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 11 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Kitchen
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Pool access at this hotel is for registered hotel guests only. Daily wristbands per room are issued based on maximum occupancy.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 7.46 to 13 for adults, and USD 7 to 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Liki Tiki Village
Liki Tiki Village Condo Winter Garden
Liki Tiki Village Winter Garden
Tiki Liki
Liki Tiki Village Diamond Resorts Condo Winter Garden
Liki Tiki Village Diamond Resorts Condo
Liki Tiki Village Diamond Resorts Winter Garden
Liki Tiki Village Diamond Resorts
Liki Tiki Village Diamond Resorts Hotel Winter Garden
Liki Tiki Village Diamond Resorts Hotel
Liki Tiki Village
Liki Tiki Village by Diamond Resorts
Hilton Vacation Club Aqua Sol Orlando West Hotel
Hilton Vacation Club Aqua Sol Orlando West Winter Garden
Hilton Vacation Club Aqua Sol Orlando West Hotel Winter Garden

Hilton Vacation Club Aqua Sol Orlando West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2528 out of 3939 reviews
Rating 8 - Good. 777 out of 3939 reviews
Rating 6 - Okay. 317 out of 3939 reviews
Rating 4 - Poor. 143 out of 3939 reviews
Rating 2 - Terrible. 174 out of 3939 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marsha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family experience
Stayed 5 nights in Apr 2025

8/10 Good

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place. The staff was very welcoming and helpful. I was texted several times asking if we needed anything during our stay. Its safe and secure with gated entry and security that walks around the property at night. We picked this place because of the separate bedrooms and full kitchen. Close to grocery stores and restaurants. Far enough away from the busyness of the city but still close if you're going to the parks. Would definitely look to stay here again
Stayed 5 nights in Apr 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has friendly staff. They also have interactive activities for guests of all ages. It was a great time. I would recommend it especially if you just finished a cruise and you're not ready to go home.
Stayed 2 nights in Apr 2025

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great week for me and my family, 5 kids: 3 boys- 11, 15, 18 and 2 girls- 9 & 14. We enjoyed the activities and the beautiful area. The rooms were large, clean and well equipped. Would go back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools & rooms were very clean, the staff was very friendly, parking was easy, we are definitely planning on going back sometime soon. It made our Disney trip very convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay with nice spacious rooms. Friendly staff on site and the grounds are kept nice. Only downside is the pushy sales staff when you get your parking pass. Other than that, I love staying here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mchele

Stayed 4 nights in Apr 2025

6/10 Okay

Adriane

Stayed 3 nights in Apr 2025

8/10 Good

Monica

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The unit we stayed in is old moulding is missing from the baseboards. The tub was not very clean at arrival. Bed was not comfortable. Staff was friendly and pleasant. The water park and amenities were nice.
Stayed 3 nights in Apr 2025

6/10 Okay

Talicia

Liked: Cleanliness
The stay was great, we had issues with the elevator, other than that it was nice and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2025

2/10 Terrible

Amanda

Traveled with family and small children, Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a whole mess of a stay. Loud neighbors, when asking for towels-garbage bags-cooking utensils it took them hours to bring it. Only person who cared was Paul at the front desk.
Stayed 2 nights in Apr 2025

8/10 Good

KENYA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kids play area and outdoor water slide. We were able to relax and our kids played all day. They roasted marshmallows at night and played in the sand area. Towels were easy to get and the food at the restaurant by the pool was pretty good. The Villas could use some updates but all in all it worked for what we needed. The beds were super comfortable. Great staff! Somehow my door got locked from the inside and the staff worked nonstop to get it open. Shout out to Earl, I hope that’s the right name. They also sent a courtesy basket. I wish I wasn’t so full because I would have drank and ate more of it. I would definitely stay here again. We did attend a presentation which we were told would be two hours, it was more like 4! So if you go just be aware. We did get some perks for going.
Stayed 5 nights in Apr 2025

10/10 Excellent

Minelkis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family atmosphere
Stayed 2 nights in Apr 2025

8/10 Good

Zoila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great for the kids
Stayed 4 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2025

8/10 Good

Shiv

Traveled with family and small children, Traveled with family
Liked: Amenities
Good place for the price needs some updates but overall fun for the family
Stayed 4 nights in Apr 2025

10/10 Excellent

Lizandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay at the hotel was good, but there was one major downside that really soured the experience. Shortly after checking in, they offered what seemed like a great deal — a discounted rate if we agreed to attend a timeshare presentation. However, they charged $200 upfront with the promise that it would be refunded after attending. The catch is, if you don’t show up, they keep the $200. What made it even worse was when I went back to the desk to explain that I had a surprise planned for my boyfriend and asked if they could remove him from the timeshare event. I thought it would be an easy fix, but the lady at the desk refused to do anything about it. She was completely unhelpful and showed no flexibility or understanding. It felt like they cared more about pushing the timeshare presentation than about making sure guests actually enjoyed their stay. While the hotel itself was nice, this whole situation left a really bad taste in my mouth. Future guests should definitely be cautious about agreeing to anything tied to the timeshare offers — it’s not as simple or optional as they make it sound.
Stayed 2 nights in Apr 2025

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025