6/10 Okay
Sarah
Traveled with family and small children
Oct 20, 2024
Disliked: Cleanliness
The property itself is great, but a little dirtier than usual. Our cottage itself though was bit of a problem. When we arrived we discovered the floors were still dirty. Makes you feel like…well if they cannot mop the floors, are they scrubbing the showers? We also had an ant infestation & some damage to the cottage on our arrival. I.E. hole in wall, broken door hinge, broken front door blind attachment. Another issue was the hot water in the showers. We believe the owner must have turned the water heater down to save money, because the shower only stays hot briefly. The property pools heater was out in one of them & the other one that was working was dirty.
They had a bug guy come & take care of our ant problem two days after check in. Which definitely took care of it. Though that should be something the owner or property manager is taking care of…not guests. Then they came & mopped our dirty floors afterwards.
I wish we had better accommodations this time around at this property, it was rather disappointing.
Sarah
Stayed 5 nights in Oct 2024