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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Outdoor pool, sun loungers
Point of interest
Property amenity
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Lake Bryan
    4 min drive
  • Disney Springs™
    4 min drive
  • Orlando Vineland Premium Outlets
    4 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    23 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (Selected at Check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Hot Tub
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (2777)
The price is $94
per night
$136 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4-star Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel provides a waterslide and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1807 square feet (168 square meters) include a conference center. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 164 out of 1006 reviews" "
Rating 4 - Poor. 106 out of 1006 reviews" "
Rating 2 - Terrible. 104 out of 1006 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and spacious with a good size closed and a balcony with chairs. The bathroom was a bit cramped considering all the open space of the entry way in front of it. The walls were very thin and we could clearly hear someone throwing up in the next room. The Hotels.com app advised there would be a $66 charge when checking in but it was actually $100, then the $50 deposit fee and the free parking wasn't actually free. The location was great and convenient to the Disney Parks and food options not on Disney property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2024

6/10 Okay

Evelyn

N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Susan, Fort Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, located in all different departments, were friendly and very helpful. Overall the accommodations were clean, quiet and was within walking distance to many businesses and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

lazaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

FRANCES

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Stayed 3 nights in Sep 2024

10/10 Excellent

laritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

CHAULA

Stayed 2 nights in Sep 2024

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Samuel, West Park

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel in general is clean,safe and has different dining options around. What I felt very disappointed was they charged me several times for resort fees after we paid a lot of money even my breakfast was included in the reservation and they charged me twice.The pictures of the hotel it does not reflect the reality,the pool is very small and is completely different of what they are really offering.It’s not worth it the money that I paid for what I received and it was very inconvenient.Not recommended!
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Dickson, Matteson

Stayed 2 nights in Aug 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
Shuttle service
Travelers beware, they advertise this hotel to have shuttle service to the local theme parks but I would consider that to be quite honestly misinformation. My friend and I chose this hotel because of the location, cost and most importantly shuttle service to the parks. We planned on visiting Disney and then being able to come back to the room in the middle of the day to relax before returning in the evening. Well that wasn't possible. They do offer shuttles to universal, sea world and Disney. However they offer 1 shuttle per day. That is all. And they don't even visit every park in Disney. So you have to be dropped off at Magic Kingdom in the morning and then use Disney transportation if you want to go to a different park. Also However the Disney park to park transport doesn't start at 9am. Oh and don't expect to make it to the park at open because you won't. Also there is only 1 pick up in the afternoon, and it's at Hollywood Studios at 4:15 and then at 10:15pm. Not MK which also means you can't stay for park closing. Also be sure to be to the bus stop early because if the bus shows up early, it's not waiting. It's absolutely terrible. At a bare minimum they should at least drop off in the morning to each park! Because of the shuttle, we did not even make it to Hollywood Studios for our park day until 10:15am when we caught the hotel shuttle at 8:30am!! I DO NOT recommend if visiting the theme parks
Stayed 2 nights in Aug 2024

8/10 Good

Indeep

Liked: Cleanliness, staff & service
Great convenient location !!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place to Stay Again!
Very nice hotel, delightful staff and wonderful breakfast setup.
Stayed 2 nights in Aug 2024

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, staff & service
A bit outdated but clean. The sliding door was so difficult to open that my husband had to do that. The bathroom sink was very slow to drain but they fixed that. The coffee maker did not work and they replaced it. We ordered food at the bar and it was ok but when I asked what the soup was, I was told they did not have any. The marketplace shop advertises it sells wine but it does not. I ordered a bottle from the bar but it was so old that the cork to the Prosecco broke off! I am still waiting for my refund for that bottle of Prosecco on my credit card.
Stayed 5 nights in Aug 2024

8/10 Good

Nishanth kannambally

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there lots of times with my family, really good place and great staffs too ..
Stayed 4 nights in Aug 2024

10/10 Excellent

Angye mora

Stayed 4 nights in Aug 2024