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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, sun loungers
Exterior
Exterior
Property amenity
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • House of Blues Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (Selected at Check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (2982)
The price is $164
per night
$218 total
includes taxes & fees
Mar 8 - Mar 9
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

4-star Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Lake Buena Vista by IHG provides a waterslide and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1807 square feet (168 square meters) include a conference center. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Orlando - Lake Buena Vista by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

India

Traveled with partner
Liked: Staff & service
Place needs a deep cleaning rooms smell like mildew
Stayed 3 nights in Nov 2024

10/10 Excellent

Rhonda, Landrum

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the crowne plaza were very nice and accommodating. The hotel was very clean from top to bottom. Our rooms were pristine! Beds and pillows were very comfortable too. The breakfast was very good as well. Easy to get to and from Disney Parks. Highly recommend !!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Aug 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great breakfast was amazing
Stayed 4 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 4 nights in Nov 2024

2/10 Terrible

Megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk let someone in to my room and issued them a key card without my consent. When I questioned staff they stated that they had called the room but there was no answer. Because the person had known my name the staff allowed them access to my room. When I asked them to remove the person out of my room and what they were going to do about it they had no answer. The person then remained on the property and returned back to my room later that night. Scary to think that the staff could allow a single young woman to experience a stay with the lack of safety on sight.
Stayed 5 nights in Nov 2024

6/10 Okay

Lonnie

Stayed 4 nights in Nov 2024

10/10 Excellent

Osmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great time and never dissapoints
Stayed 2 nights in Nov 2024

10/10 Excellent

JOHN

Traveled with family
great check in and check out good breakfast very clean and close to all very friendlky and professional would stay again had a great time
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
A little beat up and dated (My lamp had cigarette holes in the shade). Lobby is a bad vision of the 70's. The Gym is pathetic (Cardio good though). All that said - would stay there again if the price is right.

6/10 Okay

MARICARMEN, MIAMI

Traveled with family
Disliked: Staff & service, amenities
This property is not worth the price. Rooms are ok, beds are comfortable and location is good. Everything else is just average. I would not go back.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Well to start everything was wet the whole carpet was soaked and even the bed and pillows were wet. Water was squishing out the carpet. Very uncomfortable bed. Not recommended at all
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found 2 bugs in my bed…. They waived the resort fee….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sherry, fort lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dog friendly property. The first night we heard a dog bark all night. We switched rooms the next day. I like that the staff texts you to check on your stay. Breakfast was an upcharge and well worth it. Freshly made eggs, yogurt, potatoes, biscuits, toast, pineapple, melon,, bacon. I wish they had a hot water machine to make your own tea. We had to ask for hot water and it wasn’t very hot. Parking is $10 a day. Plenty of spots available. Pool is nothing exciting.
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Room comfort
Never experienced anything like this..
It was a great check in experience. The front desk lady was nice. The room was presentable. From that Saturday afternoon to Monday morning, the people next door had a dog they left in the room and it barked and howled all day and night long.. I could barely sleep.. I have videos of it as well.. on Sunday afternoon, I was in the bathroom when I seen a roach crawl from the room next door. I immediately shook my luggage out because it was beside that door.. I have never experienced anything like that.. even tho the hotel was somewhat clean and all, I didn’t travel many miles to hear a dog bark all day and night and to have roaches in my room. Very disappointed.. hope they fix things because I didn’t sleep comfortably after seeing the roach..
Stayed 2 nights in Oct 2024

8/10 Good

Sandra, Snellvile

Traveled with family
Liked: Staff & service
The front end staff was very nice and helpful
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Everything was good but did not like the fact that there was weed being smoked in my floor 4th and the toilet was flushing slow
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Shereena, Tampa

Traveled with family
Liked: Staff & service
Staff was nice.
Stayed 4 nights in Oct 2024