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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Outdoor pool, sun loungers
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Resort view

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

7.0 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility, Access Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(58 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(137 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

7.0 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (3388)
$118 nightly
The price is $118 total
includes taxes & fees
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

4-star Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Lake Buena Vista by IHG provides a waterslide and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1807 square feet (168 square meters) include a conference center. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Orlando - Lake Buena Vista by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1017 reviews
Rating 8 - Good. 252 out of 1017 reviews
Rating 6 - Okay. 159 out of 1017 reviews
Rating 4 - Poor. 88 out of 1017 reviews
Rating 2 - Terrible. 91 out of 1017 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting. White stains on the couch. Bugs in the room. The door had to be forced just to close. The hotel is very outdated
Stayed 3 nights in Apr 2025

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was pleasant! Stay was enjoyable and will gladly stay there again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara

Stayed 7 nights in Apr 2025

10/10 Excellent

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with a food purchase but it was resolved instantly. Kudos to the front desk staff for their speedy fix.
Stayed 2 nights in Apr 2025

4/10 Poor

M

Stayed 1 night in Apr 2025

4/10 Poor

Daphne

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite of what is advertised. Restaurant not functioning on the first night, I was told to walk into the nearby plaza to find food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Expedia advertises balcony views with fireworks. Absolutely NOT THAT. Falsely advertised. Stay elsewhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Darriah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and attentive. Great value and very clean room with excellent balcony views
Stayed 4 nights in Apr 2025

10/10 Excellent

Keanna, Wimauma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Update the shower head. Water pressure wasnt great but got the job done! Everything in and around the hotel was amazing! My bestfriend and I had a wonderful time and Ana is a sweetheart!❤️ Thank you mamas!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

KEEBA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Charity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Very polite and professional. Some minor repairs are on going. However they are clean and updating is a must for any hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was just okay. Definitely not worthy of the “Crown Plaza “ name
Stayed 2 nights in Mar 2025

10/10 Excellent

yinan

Stayed 3 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast easy check in friendly staff hotel rooms were clean no complaints
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only had a couple nights. The room was clean, there was very slow internet. But the staff were very nice and the check in was smooth.
Stayed 2 nights in Mar 2025

8/10 Good

Norman

Liked: Staff & service, property conditions & facilities, room comfort
I had a gd time could have been longer and
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and reliable
Stayed 3 nights in Mar 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was Super!!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 2 nights in Mar 2025