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Seralago Hotel & Suites Main Gate East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Hot Tub
  • Gym
  • Barbecue grill
  • Outdoor Space

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    4 min walk
  • Vineyard Grill
    1 min walk
  • Poinciana Station
    10 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    17 min drive

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

Pool
Breakfast included
Pet friendly
Kids pool
2.1 out of 5, (2364)
The price is $32
per night
$64 total
includes taxes & fees
Jan 6 - Jan 7
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Kissimmee aparthotel walkable to Old Town
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This aparthotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This family-friendly aparthotel also offers a children's pool, barbecue grills, and a vending machine. Onsite secured self parking is complimentary.

Seralago Hotel & Suites Main Gate East has designated areas for smoking.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 811 out of 5606 reviews" "
Rating 8 - Good. 812 out of 5606 reviews" "
Rating 6 - Okay. 940 out of 5606 reviews" "
Rating 4 - Poor. 978 out of 5606 reviews" "
Rating 2 - Terrible. 2065 out of 5606 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, room comfort
El hotel esta abandonado El area de juegos para niños cerrado. Toralmento no me quedaria mas alli
Stayed 4 nights in Sep 2024

4/10 Poor

Wilson

Traveled with family
Liked: Cleanliness
The sheets of the beds were with cigarette marks. The room smells a lot of pot when we arrive. The bathroom drip constantly and the faux fell. The curtains did not close completely so we had to put a clamp on them and the curtains had stains. It does not look good but we just stay a night, so for sleeping without a sheet it was ok. The air conditioner worked well.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rose

It was okay, they need to update their room and TV.
Stayed 2 nights in Sep 2024

2/10 Terrible

Angyla

Stayed 2 nights in Sep 2024

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Left early?Everything is so rusted out now.I used to come to this place.Every since I was a young teen.I am so disappointed in the property.Roach is crawling around the window.Sill head to leave out the property earlier to travel home very disappointed
Stayed 1 night in Sep 2024

4/10 Poor

Lorraine

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room accommodation itself was awesome. We had three adults, a big teen boy and two children ages 7 and 1. There was space for everyone and the kitchenette came handy for milk and to store some snacks. I think the hotel can do a whole lot better in revenue if they made a few fixes and updates. The tub had a hole that was covered with what seemed like just a bath mat and the kids and my 76 yr old mother, felt like she was going to fall through. There was black mold on the top of the shower area and the sheets had what appeared to be cigarette burns. The location is great as the room space but unfortunately I wouldn’t stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Dafne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place didnt look anything like in the pictures. When we got there it looked abandoned grass was grown everywhere. The hallways looked dirty. The rooms looked like a cheap motel. The shower was clogged. It served is purpose that was for only sleeping. But I wouldnt stay there anymore. Its a shame since its located in an area where everything is close to it.
Stayed 2 nights in Sep 2024

4/10 Poor

Carmen, Warner Robins

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The listing for this hotel made it look so much nicer than it really is. The furniture is rusted and damaged. The paint is coming off the walls. The lock was broken to the room. It also smelled very strongly of bleach when we arrived. The location is the only redeeming quality about this hotel. It is close to the parks and has a shuttle to Disney. Also, check in was a horrible experience. We came at 3:30 and we were told to come back at 4. We went and got some food and came back at 4:30. We were told the room wasn’t ready and that we would have to wait. Skip this one and go somewhere else.
Stayed 1 night in Sep 2024

2/10 Terrible

Apisiri

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room’s too dirty to stay. Environment’s very unsafe seems like abandoned hotel. Staff treated us like free room begging.
Stayed 2 nights in Sep 2024

4/10 Poor

Oglesby

Disliked: Cleanliness, amenities
Large trash bins outside our room very stinky and welcomes rodents trash bins were so full it over flowed to the ground no hot tub because they were broken
Stayed 7 nights in Sep 2024

4/10 Poor

Ramses

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and kind, but that is about it. It is sad to see the state in which this hotel is now in. It used to be our spot several years ago when traveling due to its proximity, but it has gone downhill since then. We felt so unsafe that we left after the first night and did not even care to get credit for the rest of the stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Traveled with group, Traveled with family
Ok place for what we paid for. Trams to parks only left once and came back once.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lavinda

Traveled with family
Disliked: Cleanliness, room comfort
Mattress was broken, no wash clothes was gave hand towels when asked for them, no toilet tissue. Most lights did not work. Items from present renters still on counters. Outside the room smelled of septic. Terrible experience
Stayed 1 night in Sep 2024

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Robin d.

Traveled with family
Disliked: Cleanliness, room comfort
Run away
This hotel b used to be b a great escape with kids with okay amenities worth the resort fee , but now everything has went downhill the grass was all grown out with weeds looks like it haven’t been mowed in months couldn’t even play in the b playground both Jacuzzi’s were broke b out b of order , restaurant closed , big holes in the ceilings , rusted room does just very sad they no b longer offer wash cloths , no pool towels I mean why even call it a resort it’s really just a motel now with stalkers hanging around I really think they need to be removed off of hotel.com because it actually brings down the quality of hotels to guys offer I would really like a refund but the way the property looked they really need it.
Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Traveled with family
Disliked: Cleanliness, amenities, room comfort
We were Disney pass members and always stayed at Seralago because they had different room types, great pools, a nice bar and (pay for) breakfast. Some of our favorite memories are playing at the pool with all the other kids. This time was so different. First pool locked and closed, no hot tub. No quick service restaurant. Everything was very different, a lot of people living there in the hotel. Animals everywhere. Tons of people smoking outside. No ice machines. Got to the room and put our food in the minifridge, which was in the bathroom! Came home from Walmart and heated up our food. All of a sudden my daughter said Mom there’s bugs everywhere! All over near the fridge and microwave. I was killing them as fast as I could while trying to call the desk. We shook everything and ran to our car. The front desk didn’t care at all. We sat in the car until after midnight waiting on Hotels.com to help us find another place. It was awful and I will never go back. It’s ashamed that I’ve recommended Seralago to so many people. Everything went downhill and it’s sad because it used to be a good affordable family place.
Stayed 2 nights in Jun 2024

6/10 Okay

Leslie

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Elisenda

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place to stay..
Stayed 2 nights in Sep 2024

2/10 Terrible

Jackie, Brooklyn

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

annette

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looked abandoned. No maintence around the hotel. The room was in horrible condition. The shower was hitting the back wall and I couldn’t move the shower head. The bath had huge yellow stains. The room had a terrible smell. There were dead bugs everywhere on the bed and on the floor. The pictures are all a lie my room was changed but the second room was just as bad and worse. I stood. there one night and I was traumatized
Stayed 5 nights in Aug 2024

2/10 Terrible

Mico

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property dirt, maintenance horribly job, garbage & cut grass all over the place, room dirty. Customer service/front desk & welcome team rude.
Stayed 3 nights in Aug 2024