Seralago Hotel & Suites Main Gate East

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor Space
  • Hot Tub
  • Gym

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪17 min drive‬

Room options

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Kissimmee aparthotel walkable to Old Town
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This aparthotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This family-friendly aparthotel also offers a children's pool, barbecue grills, and a vending machine. Onsite secured self parking is complimentary.

Seralago Hotel & Suites Main Gate East has designated areas for smoking.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 340 out of 2546 reviews" "
Rating 8 - Good. 267 out of 2546 reviews" "
Rating 6 - Okay. 387 out of 2546 reviews" "
Rating 4 - Poor. 444 out of 2546 reviews" "
Rating 2 - Terrible. 1108 out of 2546 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

pamela

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Darrin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place apparently has zero dollars in the maintenance budget. Half the lights did not work, the bathroom door was slip in half, the tub I Was peeling. The good thing is that the price is low enough that it is definitely a better option than sleeping in your car.
Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Despite a great location, this property has not been maintained, leaking pipes everywhere on the exterior of the rooms, no lighting on the pathways and no house keeping despite 24 hours prior notice and request. Stayed for 5 nights and requested for house keeping everyday, only turned up on the 4th day after numerous complaints and the minimum cleaning was done. Save yourself some stress and avoid this hotel, I will not in my lifetime stay here again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nidia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed in this hotel before, but it got worse it seems like. The rooms were terrible, they looked dirty. It smelled like cigarettes and the sheets were stained. I will definitely not stay there ever again. Very disappointed.
Stayed 1 night in Oct 2024

2/10 Terrible

Lee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures were very misleading of the property very run down. Moldy smell in the rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Ligia

Disliked: Cleanliness, property conditions & facilities
The rooms need remodeling, the sheets are dirty and everything is old.
Stayed 2 nights in Oct 2024

2/10 Terrible

Evan M

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be shut down. It has mold growing, busted furniture, smells horrible, and the pools are closed. And Expedia won’t refund our stay even though we didn’t end of staying once we saw the conditions of the rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Richard William

Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated property. No coffee maker in the room. Pool and playground area clised.
Stayed 4 nights in Oct 2024

4/10 Poor

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here before this time our room was at the back room 872 the room was nice and clean but the grass was grown up the trash cans were overflowed with trash, kind of scary at night. There was no one around very disappointing playground was grown up just majorly gone down. The staff at check in was very nice
Stayed 4 nights in Oct 2024

6/10 Okay

andrew

Traveled with group, Traveled with family
One or two nights only
It is ok for a night or two, just somewhere to get your head down, not for a longer vacation
Stayed 1 night in Oct 2024

2/10 Terrible

Misti

Traveled with family
Disliked: Cleanliness, room comfort
This was the worst place I have been to in my life.
Stayed 3 nights in Oct 2024

2/10 Terrible

Andres

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Business traveler
Disliked: Property conditions & facilities
This places is a dump full of rust roaches just nasty Maybe in 1999 is wad the place to be but don’t be fooled by the pictures of the lobby This places has great potential but they just let it go
Stayed 1 night in Oct 2024

2/10 Terrible

Geri

Disliked: Cleanliness, amenities, property conditions & facilities
There was no toilet paper, mold, rust, and overall dirty. I have pictures upon request.
Stayed 4 nights in Oct 2024

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy property. Staff was incompetent did not care one bit about the issues guests have. My room had no bed linens, the lights did not work and the toilet did not flush. It was obviously an out of commission room I was rented. Staff did not care wouldn’t offer a refund. I had to dispose charge as I drove home at 11:30 at night and did not stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was charged an amenity fee but there are no amenities. Wifi did not work, pool closed & was green, bedroom tv did not work, no ice, no coffee. It is very difficult to close the door. You have to fidget with it. The grounds have not been maintained. The building looked abandoned. There were dirty towels under the bathroom sink. So disgusting. I waited close to 30 minutes to check in. Super slow. There was one good thing, the mini fridge does get cold
Stayed 1 night in Oct 2024

4/10 Poor

Fidel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Like what was around the property. Restaurants and amusement park. Noticed the room wasn't very clean. There were clothes from previous guests under the bed,
Stayed 2 nights in Oct 2024

2/10 Terrible

Latalia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Loved that it was close to everything. But the hotel is outdated, run down and dirty. Beds were sunken in, lights didn’t work, tv didn’t work, no amenities were open, yet you have to pay a resort fee.
Stayed 1 night in Oct 2024

4/10 Poor

luis

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Richard, Greer

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Waiting for my 100$ return still
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 3 nights in Oct 2024

4/10 Poor

lora

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The only reason to rent is the location, next to funspot and old town.
Stayed 8 nights in Sep 2024