See all properties

Seralago Hotel & Suites Main Gate East

3.0 star property

Choose dates to view prices

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor Space
  • Hot Tub
  • Gym
  • Air conditioning

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪17 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
2.1 out of 5, (2502)
The price is $47
per night
$80 total
includes taxes & fees
Mar 8 - Mar 9
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Kissimmee aparthotel walkable to Old Town
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a hot tub, an outdoor tennis court, and conference space. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This aparthotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This family-friendly aparthotel also offers a children's pool, barbecue grills, and a vending machine. Onsite secured self parking is complimentary.

Seralago Hotel & Suites Main Gate East has designated areas for smoking.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 332 out of 2482 reviews
Rating 8 - Good. 242 out of 2482 reviews
Rating 6 - Okay. 372 out of 2482 reviews
Rating 4 - Poor. 438 out of 2482 reviews
Rating 2 - Terrible. 1098 out of 2482 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Satyam

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Seralago Hotel & Suites Main Gate East was disappointingly poor. The cleanliness of the rooms left much to be desired, with unemptied trash bins and dusty surfaces throughout. Communication with the staff was frustrating; they were unresponsive and lacked information when needed. The overall condition of the property was below par, with outdated rooms and malfunctioning amenities. Additionally, the area surrounding the hotel felt unsafe at night, and parking was both limited and inconvenient. I would not recommend this hotel based on my experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, room comfort
A++
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Place had many roaches and poor costumer service
Stayed 8 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Nilka

Traveled with family
Disliked: Cleanliness, room comfort
Hotel malas condiciones
Necesita hacer demasiado arreglos las camas horribles el baño ni se diga votando agua las pared rota piso malos área de picina el jaccuzzi no sirve
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Marnie

Traveled with group, Traveled with family
Disliked: Cleanliness, room comfort
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
Stayed 2 nights in Nov 2024

6/10 Okay

Phil

Traveled with family
Disliked: Cleanliness, room comfort
Run down. Dirty . Stained mattresses. 20$ a day fee.
Stayed 2 nights in Nov 2024

8/10 Good

Mistie

Traveled with family
Liked: Cleanliness, room comfort
Miscommunication
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
Stayed 2 nights in Nov 2024

4/10 Poor

yazohara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarots en mala condicion no luces no toallas
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024

4/10 Poor

Enrique

Disliked: Cleanliness
Telephone, t.v , coffee maker Notting was working
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room I had was very large compared to what i expected for such a low price, but needs major updating. Im glad i was only there for a night because i would not have used the shower it was so outdated and gross, if i wasnt so tired i probably wouldnt have slept in the bed even. The whole area i could see needs updated and a good deep clean.
Stayed 1 night in Nov 2024

8/10 Good

Karim, Pembroke Pines

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you
Stayed 2 nights in Nov 2024

4/10 Poor

Oscar A Diaz

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Buena ubicación, pero no hubo limpieza y en la habitación todo estaba roto
Stayed 4 nights in Nov 2024

6/10 Okay

Devin

Traveled with group
Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
Stayed 3 nights in Nov 2024

6/10 Okay

Janis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, amenities
The lock on the first room did not work, and it was in a desolate area. The cards did not work. Security had to open up the door with a key and then send maintenance over who then replaced the entire lock. Went out, came back and the door was left open.Luckily, nothing was missing from our bags. I would never recommend this place
Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
Property and room was old and dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Mistie

Traveled with family
Liked: Cleanliness, room comfort
Front desk lady
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
Stayed 1 night in Nov 2024

2/10 Terrible

Karla

Traveled with family
Disliked: Cleanliness, room comfort
Trust the reviews STAY AWAY
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Dirty. Property not matained
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Traveled with family
Below average but ok in a pinch
While it wasn’t terrible it definitely wasn’t something to brag about. The lights didn’t work in the bathroom and the toilet leaked terribly from the water supply. We reported it and were told they’d fix it but no one ever showed up. The swimming pool in the back of the property by the suites we stayed in was closed down leaving us thinking there was no pool. It wasn’t until our 2nd day there when I went to report the toilet again that I was told there was another pool up by the front building. The rooms were a good size but there was no bedding/pillows for the pull out or the Murphy bed. The cable tv was a joke with almost no channels and bad reception. Never even tried to connect to the Wi-Fi. The mini fridge did not have a freezer compartment and the kitchen was big but only contained a microwave along with a ton of empty cabinets and a lot of counter space. I think the kicker was checking out and finding two days later a charge on my card for just under thirty USD that was completely unauthorized. After a couple days of trying to reach the manager I was told that staff/housekeeping (who knows) reported the room still occupied at 145pm which is a lie and my gps and toll statement shows me completely out of the county just after check out. It’s been a week and I’ve been told a refund is coming but I’m still waiting. The location right next door to Fun Spot / Old Town is why we booked here but I wish I would have known the down side because we wouldnt have booked.
Stayed 2 nights in Oct 2024