See all properties

Seralago Hotel and Suites Main Gate East

3.0 star property

Choose dates to view prices

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
2 outdoor pools, a heated pool, sun loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor Space
  • Hot Tub
  • Air conditioning

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
2.1 out of 5, (2549)
The price is $43
per night
$76 total
includes taxes & fees
Apr 8 - Apr 9
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Kissimmee aparthotel walkable to Old Town
This aparthotel features 2 outdoor pools, a fitness center, and a steam room. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a 24-hour business center, a hot tub, and an outdoor tennis court are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hair dryer, and a safe. Housekeeping is available on request.
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel and Suites Main Gate East features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a steam room. A computer station is located on site and wireless Internet access is complimentary. This aparthotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This family-friendly aparthotel also offers a children's pool, a fitness center, and a children's club. Onsite secured self parking is complimentary.

Seralago Hotel and Suites Main Gate East has designated areas for smoking.

Room service is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 321 out of 2345 reviews
Rating 8 - Good. 227 out of 2345 reviews
Rating 6 - Okay. 347 out of 2345 reviews
Rating 4 - Poor. 410 out of 2345 reviews
Rating 2 - Terrible. 1040 out of 2345 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

vinicio, Andover

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Adrina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsey

Stayed 1 night in Dec 2024

2/10 Terrible

Kerimar Enid Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
First thing I want to say is that the receptionist named Daniel was really kind and respectfull, he was great. Regarding the "hotel" this was a real life nightmare. Super Dirty, scary, old, beds were horrible. Everything was bad. Please DO NOT stay here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Angel L.

Liked: Cleanliness
Disliked: Property conditions & facilities
Was dirty, no hot water, uncomfortable pillows, uncomfortable bed, extremely DIRTY
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
wouldn’t recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Andre

Disliked: Cleanliness, amenities
Dirty place, poor of maintenance, room smells terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, room comfort
Comfortable,safe,quiet we will be back
The property was decorated beautifully. Our toilet top had a crack, but it worked. Other reviews said there was cigarette stains on the tub, I saw extra tub covering pieces. No cigarette holes, no bugs at all. Not even 1. I loved all about our little room. The lamps were adorable and the furniture was sturdy.
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Diane

Stayed 2 nights in Dec 2024

2/10 Terrible

Edgar

Traveled with family
Disliked: Cleanliness, room comfort
Terrible
Dirty, no hot water, room smelled like bleach and sweat. Check in is at 4 but room was not ready at that time.
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, room comfort
So gross
The room was so dirty. There was a bar of soap with hair on it left in the shower. The carpet was sticky. The tv in the kid's room didn't work. The lock on the door was broken. The heater in the room didn't get hot and just blew cold air all night so it was freezing. We won't ever stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
—door was crooked in the frame and would only open if we shoved it with shoulders. It would not lock when shut. —bugs in the room —not enough outlets —broken lamp —uncomfortable mattresses —staff did not seem concerned about any of these issues when reported.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has gone down the hill the property is in really bad conditions they gave me the wrong room and when I open the door it was vomit everywhere the beds a mess and smell horrible the hallways smells horrible never again will I stay here and if you have kids don’t bring them here the smell of weed is horrible
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
It looked like it has never been upgraded since built in the late sixties. The worst part was the heater didn't work despite freezing temps in Florida that night. The staff told me there was a problem with the heaters maintenance were working on but I don't think the heaters ever worked. We couldn't stay there and it seems like they haven't refunded me. Very disappointed and dissatisfied.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Mr

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After two room changes finally decided to find another hotel the place smells like sewage outside inside all the fruniture looks like they got if from another flooded out hotel. Dead roaches on the sticky dark carpet, exposed electrical wires smells like it’s been wet inside prior they should really for the safety of tourists condemn the place. Stay their and find out don’t say I didn’t warn you
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Tabitha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't expecting a lot for the price but we only needed it for one night until we could check into our condo. But this was disgusting. I'm usually so good about looking at reviews and I booked through Expedia and they have it listed at 3.5 stars. I wish I could give it 0 stars. I don't know how this place is still open. The room was filthy. Stains on the beds, the couch, blood stains in the bathroom. They had the nerve to charge me and additional $20 resort fee, the pools are all closed, there is garbage everywhere. They even offered us another room and it was even worse. I can't express in words how bad this place is.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel, horrible service! Never ever will book here again!!
Stayed 3 nights in Nov 2024

6/10 Okay

Benjamin

I grew up coming here and seeing it deteriorate was very sad, we could barely use our sink because it was slanted and the water did go when it was supposed to go. The beds were stained.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raquel

Liked: Cleanliness
Disliked: Property conditions & facilities
Women at the front are not approachable, more on the rude side. They completely ignore you until you say excuse me. Besides that everything and everyone else was very helpful and pleasant.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tobias

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, room comfort
This place is disgusting 0 star
This property is in horrible shape. Picture of the room I rented was fully renovated. What I received was horrible. Mattresses were old and not flat. The room was no renovated. Hot water did not work and wall plugs didn’t hold in a charger so I got a different room. Second room was almost the same. This place is run down and disgusting. I talked to front desk person and they say they have new investors and are renovating but I was there a week and didn’t see anything going on. It was too late to cancel and find new accommodations or I would have.
Stayed 8 nights in Nov 2024