Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Self parking is free. Other amenities include ATM/banking services and a vending machine.
Serena Inn offers 96 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include bathtubs.
This Four Corners hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Serena Inn features an outdoor pool, a vending machine, and laundry facilities. The property has a 24-hour front desk. Complimentary self parking is available on site.
Serena Inn is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Things to do
Outdoor pool
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
ATM
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
No elevator
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible van parking
More
1 building
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
37-inch TV with cable channels
Food and drink
Microwave
Mini-fridge
More
Air conditioning
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 25.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Serena Clermont
Serena Inn
Serena Inn Clermont
Serena Inn Hotel
Serena Inn Clermont
Serena Inn Hotel Clermont
Serena Inn Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 41 reviews" "
10 - Excellent
18
Rating 8 - Good. 14 out of 41 reviews" "
8 - Good
14
Rating 6 - Okay. 2 out of 41 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 41 reviews" "
4 - Poor
2
Rating 2 - Terrible. 5 out of 41 reviews" "
2 - Terrible
5
7.8/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
kevin
Business traveler
Oct 20, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great staff
Ehh... But great staff... Seems like the owners dropping the ball needs painting needs power washing air conditioner and room doesn't work rooms need upgrading
It’s a very budget friendly option and perfect if you’re looking for a quiet and well-priced place. The rooms are basic but clean and comfortable. Plus, it’s pet-friendly, which was a huge bonus for us.
Complete PIT, we had to stay there due to a Hurricane we were fleeing from. By FAR the most disgusting motel I have ever stayed in!!!!!! I had to ask for a chair since the room only had one and a table with no chairs. I had to carry it myself from another room and was told I could only take one. Sleep in your car, it's safer than this place.
The room was lacking in basic provisions, no place to put suitcases, no hangers for clothes, tv wall mount broken. We found tv on the floor face down, had to wire it ourselves. No fan in the bathroom and infested with roaches.
Stephanie
Stayed 3 nights in Oct 2024
8/10 Good
Larry
Oct 10, 2024
The staff was very friendly. It’s a dog friendly hotel. They were very kind. They didn’t mind. My dog is a Rottweiler very sweet Rottweiler, but still a Rottweiler. Most people won’t take them they took care of us during the hurricane. Can’t thank them enough
The room was clean, comfortable, and had everything I needed for a relaxing stay. The staff was friendly and welcoming, making the check-in process easy and smooth. The location is convenient, close to shops and restaurants. Overall, it was a nice, affordable option, and I would definitely recommend it for anyone looking for a quiet and comfortable place to stay.
The workers were nice and answered any questions I had. The only issue is the room was dirty, The tub looked nasty as crap. The towels left in the room had black stains in them. The toilet seat was yellow .. this a gas station in the hood toilet, and the blankets on the bed felt so dirty I bought one just to throw over it and sleep for the night. The next morning, somebody had left food in the garbage ( can foods and bags of food looked like they were kicked out ) anyways , THE WORKER WHO WERE ON DUTY WERE GOING THROUGH IT AND TAKING STUFF TO THEIR CARS !!!! it was definitely not something I would want my guest to see considering they don’t use gloves when
cleaning room ( seen it with my own eyes)
I recently had an amazing stay at Serena Inn in Clermont. The room was super comfy, and the staff were the sweetest. They were always there to help, making sure I had a great time. I’d highly recommend Serena Inn to anyone looking for a cozy and welcoming place to stay in Kissimmee.
It so dirty and unsafe,the fool is dirty, the water is weak and no hot water. The Ac is ok. Not very happy about this place.
Hohai
Stayed 1 night in Jul 2024
8/10 Good
Eileen
Jun 11, 2024
Liked: Staff & service
I needed a quick stay near home as my air conditioner went out. Thanks Lobby is amazing! Staff were ALL helpful and friendly. The hotel is older but the accessable room was great. I only wish I could have been able to get a non smoking room but none were available. I would stay again if needed.