2/10 Terrible
Matthew
Traveled with family
Sep 22, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia for my daughter softball tournament off of fortune rd..Got there to check in after tournament ready to shower and relax before going to find some dinner…ended up being in office for almost 30mins because the people working at front desk are either new to the job or just don’t know what’s going on..Finally after guy at desk texting back and forth with I guess the manager he checked me in and took me to check out room..On the way to the room Down 2 separate hallways all you can smell is weed from the people living in rooms there..I’m pretty sure lady who was at front desk working when I first got there also lives on property..Get to room to check it out it looked clean at first look..Only noticing back side of remote(battery cover) missing and the smoke detector constantly beeping with low battery I assume..Guy just shrugged it off..Go park my truck and me and my daughter go inside..I take my shower letting water run a few minutes before I get in and water never got hot from then until I got out..After getting out I noticed hair just swept into corner under the sink..dry off come back out into room and my daughter wouldn’t even sit on bed and she shows me pillow flipped over with what appears to be dried up blood on one and ants crawling on another..We took pics and went back to front desk asking for a refund because it’s not a suitable nor clean place for either of us to stay in on top of the residents who live there..Guy at front seems clueless
Matthew
Stayed 1 night in Sep 2024