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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Property amenity
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Lake Davenport
    11 min walk
  • Marco's Pizza
    1 min walk
  • Poinciana Station
    25 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

  • 419 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express And Suites Clermont Se West Orlando, an IHG Hotel

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very Good, (233)
The price is $110
per night
$122 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express And Suites Clermont Se West Orlando, an IHG Hotel

About this property

SureStay Hotel by Best Western Clermont Theme Park West

Four Corners hotel close to Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk, and a front-desk safe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

SureStay Hotel by Best Western Clermont Theme Park West has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here. The pool was just a little dirty but not enough to stop us from enjoying it. The staff was great. The overall room was neat and clean. If and we come back to this area we will stay here again
Stayed 5 nights in Sep 2024

6/10 Okay

Lurdes

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shaka

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Jay was very courteous and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated property tucked in off of 192 in Clermont near Kissimmee, Fl. Units clean, beds comfortable. Everything we needed for a one night stay. Absolutely a wonderful staff, very friendly & helpful. Will definitely be staying again and spreading the word with our girls softball team!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jay, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This choice for a hotel was completely enjoyable and reasonably priced. The room had no issues at all. The room itself was newly refurbished and it felt very modern. We would definitely stay here again. The gentleman staff at checkin and checkout were highly professional and courteous. Though the weather did not permit us to use the pool, the pool area was clean and the pool itself was clear and well maintained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the service is onpoint. It is great for short and long term stay. I will recommend this hotel to my family and coworkers. Its also family friendly. The pool is clean and inviting too. You will be amazed when you arrive, in a good way.
Stayed 2 nights in Jul 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a non smoking room. It smelled like cigarettes upon entering, because we got in so late we didn’t want to move again. They added an additional 100 fee upon check in . My daughter ended up getting sick on the sheets she had multiple bites that we are hoping are not bedbugs . I asked the manager for cleaning supply which she brought to my door and decided from that point she wasn’t going to give us the deposit because when we checked out the code they use to release the deposit was locked from the day before. They tried to use the smell of marijuana as the reason when I have my kid in there I would never smoke in the room . We asked them the night we checked in if they had a designated smoking area which they did and we used. The room did not smell like weed upon checking out. They didn’t have a real reason they couldn’t give us back our cash deposit nor did the manager note anything while she was on the property when handing me cleaning supplies to fix the issues so that we would be able to get our deposit back . They only use the weed issue because my husband is black and they are more disturbed at seeing a black and Indian couple rather than the nasty cigarette smell that carries throughout the front desk area by staff and in the rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time this was the third year in a row I stay there. I go to Florida every July will be going next year and staying there again
Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Traveled with pets, Traveled with family
Liked: Amenities
Property manager lady was very unprofessional very unkind very disrespectful. Wanted to keep my hundred dollar deposit because it was to her convenience. I must say they do have two very kind people that work there the young gentleman that was in the front desk and a lady by the name of Frankie, which I believe she should be the property manager.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. Room was very clean when we arrived. Staff were very nice and polite. Beds and pillows were very good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marla

Stayed 1 night in Jul 2024

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice looked recently remodeled, the price was affordable, staff were nice and helpful, and the breakfast was pretty good with good selection.
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Dilina

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Franklyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fernandos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fernandos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very polite and helpful! I will stay again when in the area.
Stayed 2 nights in Jun 2024

6/10 Okay

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024