Surestay Plus By Best Western Orlando Lake Buena Vista
Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a fitness center, and concierge services. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Surestay Plus By Best Western Orlando Lake Buena Vista offers 123 air-conditioned accommodations with safes and hair dryers. Accommodations have separate dining areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Surestay Plus By Best Western Orlando Lake Buena Vista features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Orlando hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.
Surestay Plus By Best Western Orlando Lake Buena Vista is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free theme park shuttle
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 9:30 AM
Things to do
Gym
Outdoor pool
Family friendly
Free theme park shuttle
In-room sofa bed
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
4 floors
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Double sofa bed
Bathroom
Hair dryer
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Separate dining area
More
Air conditioning
Heating
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property will be renovating from November 3 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando
Surestay Plus By Best Western Orlando Lake Buena Vista Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Going thru Reno,which did not affect our stay. Breakfast was good, maybe could use a few diff options to spice it up. Customer service was excellent! Quiet, clean, and comfortable. No microwave in the room, no place to put shower toiletries. Would be nice if it was incorporated with the new design.
Felicia Bonita
Stayed 3 nights in Sep 2024
6/10 Okay
Stephen, Englewood
Traveled with family
Sep 22, 2024
Liked: Staff & service
Property is under remodelation, so its a good deal for the price and location, very close to the parks and good restaurants.
Ants in our room and never had a complete set of towels. Front DeskPersonnel was great. Phone didn’t work. Iron didn’t work and got another one. Hair dryer didn’t work and got another one. Breakfast was great.
The receptionist was awesome and she was very friendly. The hotel is going under a huge maintenance and there was no warning of people going to work early in the morning on Labor Day. There were cockroaches in the bathroom. Had to kill about 3 of them and the carpet was slightly wet. I’m guessing cause it was “carpet cleaned” and there is paint, dirt, damaged doors and hallways
We stay at this hotel a lot. We are a special needs family. The rooms are large and clean with a large fridge, microwave, and stove top. We have never had an issue and the staff is super friendly. For the price a great hotel.
The first room we had there was black mold in bathroom and was infested with roaches in living room, kitchen & bathroom. Kitchen had no pots to cook anything, overall room smelled as well. Wasn’t offered any discount or reward points for inconvenience just switch of room. FYI hotel is being renovated construction everywhere which isn’t listed on web page
Expedia should not allow hotels that are under construction to be reserved. This hotel had wet carpet and industrial fans everywhere. Anyone with allergies could not stay there. Shower and towels dirty. I was very disappointed with the establishment.
my clients were not happy at all with there stay they were not advised that the laundry was under construction so as theye were staying rhere for days there was noweher to get washing done for there onward trip and service was not good