4/10 Poor
Beth
Traveled with partner
Feb 27, 2025
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed from the start, we were placed in a dirty room. Switched to another room on the first floor which was fine except there’s no housekeeping so if you need extra towels on your stay you will be charged an additional fee. They had 1 toilet paper roll for a 4 night stay. The bartender was super nice but not knowledgeable on how to make a mixed drink. The bar was not wiped down and they had no propane for the heaters in the outdoor sitting area so that was a no go, on their website they advertised heated pools and that was not true, the weather was nice for a swim but the water was freezing, their pool area was nice but the ground was not leveled or grouted and the landscape could use some tlc. The restaurant had a very minimal menu and everything I wanted to order they were out of, for example I asked for a cheeseburger and they had none but it’s on their menu. Their shuttles are not very convenient as they only have 1 slot per park the entire day for drop off and pick up so if you don’t want to be at magic kingdom at 6am be ready to uber. We were placed in the terraces which is very secluded and not much going on. They had a little deli with cold sandwiches and coffee but nothing exciting. It’s very unfortunate but I would never come back here.
Beth
Stayed 4 nights in Feb 2025