In addition to an outdoor pool, Universal's Hard Rock Hotel provides a waterslide, a sauna, and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5995 square feet (557 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.
Universal's Hard Rock Hotel is a smoke-free property.
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Self parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Contactless food service / room service is available
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 3
Debit cards
No gap period between guest stays
Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.