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Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property

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Experience the grandeur of this hotel's central courtyard, featuring a large fountain and pool surrounded by lush landscaping.
Creator video
Experience the celestial ambiance in our central bar area, surrounded by comfortable seating and large windows.
Relax in our inviting lobby, featuring a central seating area with a round table and chairs, surrounded by a lush artificial tree and comfortable furniture.
Enter a spacious lobby with a long corridor leading to a seating area featuring a round table and two sofas.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
8505 S. Kirkman Road, Orlando, FL, 32819
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Universal Orlando Resort
    ‪4 min drive‬
  • Orange County Convention Center
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • Sleeps 3
  • 1 King Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

Celestial Suite (Dedicated Entrance to Epic Universe**) | In-room safe, desk, laptop workspace, iron/ironing board

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Universal's Helios Grand Hotel, a Loews Hotel

4-star Orlando hotel steps from Universal Epic Universe
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Universal's Helios Grand Hotel, a Loews Hotel provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 3425 square feet (318 square meters) include conference space. This Mediterranean hotel also offers a rooftop terrace, early theme park entry, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Universal's Helios Grand Hotel, a Loews Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Flora Taverna - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Aurora Market - Onsite coffee shop. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lotus Lagoon - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Bar Helios - Onsite gastropub. Guests can enjoy alfresco dining (weather permitting). Open daily.
Flora Taverna's Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered self parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
**Valid theme park admission required

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

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